Watch this video to learn how to change your phone number using My Verizon.
After watching the video, open your Change Mobile Number page in My Verizon. Sign in, if you haven't already. You're now ready to make the change!
You can also check out our Change Mobile Number FAQs for more information.
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How to Change Your Phone Number
(Video Length- 2:33 )
how-to-change-phone-number-video: Video Transcript
How to Change Your Phone Number (2:33)
How Do I Change My Phone Number?
If you want to change your Verizon phone number, or, if you are switching to Verizon and want to keep your current phone number, it's easy with My Verizon.
Go to verizon.com and sign into your My Verizon account. Use the My Verizon Mobile navigation to get started.
Select the device you wish to manage by clicking Change number.
Only Account Owners and Account Managers will have the ability to change a phone number.
You'll have the choice to get a new number, or you can transfer over an existing number – say from a different wireless carrier or a landline. Make your selection and click Continue.
For the security of your account, you will need to complete an online authorization step to continue.
If you would like to get a new number, use your zip code, or you can select a City and State from the dropdown. Make your selection and click Continue.
You will then select the first six digits to begin a search for your new number.
Next, select the date you want the change to take effect, and then click Continue.
Now, pick the last four digits of your new number before the time runs out.
Keep in mind, you get up to six number searches per day. If you reach the limit of searches, you can choose one of the numbers displayed or wait 24 hours to search again.
With your new number selected, click Continue.
If everything looks good, click Submit.
If you have chosen to Transfer over an existing number from another carrier, you'll first be prompted to enter the phone number you want to transfer, and then click the button to Check eligibility. If your number is eligible, you'll get a message here, then click the button to Continue.
Next, you'll enter the authorized signer's name (that is the person whose name is on the account for the number you are transferring), a contact phone number – other than the transferred number, and the billing address for that number.
You'll also need to include the account number for the number from its original carrier, and any account PIN if one is set. Check the box to note that you understand there may be costs associated with your existing provider for transferring your number, which could include a termination fee. Click Continue.
Now pay attention to this part, it's really important... Be sure to read over the review page, because once you change your number, you CANNOT go back to the old one.
If everything looks good, click Submit and you're done! The confirmation page will provide instructions to activate your new number depending on your previous selections.