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My Verizon for prepaid FAQs

General Information

  1. How do I sign in to My Verizon for Prepaid?

    To sign in to My Verizon for Prepaid:

    1. Go to the My Verizon Sign-In page.

      Note: You can also tap or click the My Verizon tab at the top of any page on our website to sign in.

    2. Enter your prepaid mobile number and Password.

    3. Click Sign in.

      Note: You may be prompted to answer your security question if you're signing in on a device that hasn't been registered. This helps prevent your account from unauthorized use.

    You've successfully signed in to your My Verizon for Prepaid account.

  2. Can I block any services in My Verizon for prepaid accounts?

    You can block Caller ID and block messaging on the Features page in My Verizon for prepaid accounts.

Payment

  1. Where do I set up Auto Pay in My Verizon for Prepaid?

    Visit the Set Up Auto Pay page in My Verizon for Prepaid to select your Auto Pay settings and enter your credit card details.

    For step-by-step instructions, refer to the Payments section of the My Verizon for Prepaid How to Use Guide.

Usage

Plan & Data

  1. How do I change my plan in My Verizon for Prepaid?

    Visit the Change Your Prepaid Plan page to change your plan and add data to your account.

    For step-by-step instructions, refer to the My Verizon for Prepaid How to Use Guide.

Features

Device

  1. Can I change my voicemail password in My Verizon for Prepaid?

    Yes, go to the Reset Voicemail Password page to change your voicemail password.

    For step-by-step instructions, refer to the My Verizon for Prepaid How to Use Guide.

Settings

  1. Can I change my sign-in and security info for My Verizon for Prepaid?

    Yes, you can change your My Verizon sign-in and security info on the Settings page.

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