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Network Extender

Network Extender can enhance your wireless coverage within your home. It will help ensure that you can always access the top data speeds and the best calling connection available through our wireless network.

For more details about Network Extender, please refer to the information below:


Setting Up and Using Your Network Extender (PDF*)

How to Set Up Network Extender (Video)

Network Extender FAQs

Quick Start Guide (PDF*)

User Guide (PDF*)

How to Configure Routers for Network Extender

Meaning of LED Indicators - Description of the LED indicators on a Verizon Wireless Network Extender device.


Top FAQs

Where can I use the Network Extender?

The Network Extender works in many places within the Verizon Wireless coverage area but not outside the US.

Note: The Network Extender can enhance your calling or 3G data coverage. It's not designed to enhance 4G LTE data coverage.

What type of Internet connection do I need for the Network Extender?

Your Network Extender will work with most broadband or DSL connections (from Verizon or another Internet service provider). The minimum broadband speed required varies based on which Network Extender you have:

  • 1 Mbps is required for the voice-only Network Extender (SCS-26UC4)
  • 3.1 Mbps is required for the voice and EVDO (Combo) Network Extender (SCS-2U01)

How do I connect to the Network Extender network?

Each time you want to connect to the Network Extender, you'll need to be within 15 feet* of it to establish an initial connection with its network.

Once you've connected to the Network Extender network, you can move within a broader coverage area (40 feet from the Network Extender or up to a 5,000 square foot area). You can make and receive calls as usual as long as you stay within the Network Extender coverage area.

*The coverage area required to establish an initial connection and the broader coverage area of the Network Extender cannot be guaranteed and may vary due to environmental factors, such as physical structures and the strength of external tower coverage.

View All FAQs

You can purchase a Network Extender online on our Accessories page.

*To view the PDF file, you may need to download the free Adobe Acrobat Reader.