Due to inactivity, your session will end in approximately 2 minutes. Extend your session by clicking OK below.

Due to inactivity, your session has expired. Please sign in again to continue.

TCL TAB 8" - Support Overview

Find device-specific support and online tools for your TCL TAB 8".
Troubleshoot TAB 8"

This online tool will help you identify and resolve problems with your device.


Filter all topics below.


Accessories

Download and Install Samsung Gear Manager - Android

Here's how to install Samsung Gear Manager on your Android device.

Using Verizon Wireless or Manufacturer Approved Accessories

Check out this info on using compatible accessories.

Activation, Setup & User Guides

Activate New Device - Existing Verizon Customer

Here's how to activate a new device on the Verizon network if you already have an active account.

How to use Verizon Cloud

Get step-by-step instructions for how to sign up for and use Verizon Cloud online. Upload and back up your contacts, pictures, videos, music, documents and more.

Mobile Broadband Self Activation - 4G LTE

Here's the steps on how to self activate mobile broadband service for your device.

TCL TAB 8" User Guide (PDF)

This User Guide can help you get the most out of your TAB 8". Learn about set up, advanced feature use and navigation.

TCL TAB 8" - Activate / Set Up Device

Here's how to quickly set up your TCL TAB 8.

TCL TAB 8" - Add a User Account

Here's how to add a user profile so multiple people can use your TCL TAB 8.

TCL TAB 8" - Add an Existing Google Account

Here's how to add your Google (Gmail) account on your TCL TAB 8.

TCL TAB 8" - Adjust Account Sync Settings

Here's how to view and adjust sync settings on your TCL TAB 8 if you're not receiving email and app notifications.

TCL TAB 8" - Edit / Remove a User Account

Here's how to modify or delete a user account on your TCL TAB 8.

TCL TAB 8" - Sign In / Out

Here's how to sign in or out of additional user accounts set up on your TCL TAB 8.

TCL TAB 8" - Turn Android Device Protection On / Off

Here's how to turn Android Device Protection for your TCL TAB 8 on or off.

Validate Emergency Address (E911)

Here's info on validating your Emergency Address (E911).

Back Up & Transfer Content

Content Transfer Center

Find the best way to transfer your pictures, videos, contacts and other content from one device to another. See step-by-step instructions for devices by operating system.

Export / Import / Synchronize Contacts - Comma Separated Values (.csv) File or Vcard

Here's how to export contacts to or import contacts from a .csv file or Vcard.

Export Contacts as a Comma Separated Values (*.csv) File - Yahoo! Mail

Here's how to export your contacts to a CSV file using Yahoo Mail.

TCL TAB 8" - Move Media Files to / from Computer

Here's how to transfer pictures, video or music files between your TCL TAB 8 and a computer.

Transfer Content with Samsung Smart Switch Mobile App

Here's how to transfer your data from your old device to your current Samsung phone.

Basics

How to Clean / Disinfect Your Device

Here's how to properly clean / disinfect / sanitize your smartphone / tablet / basic phone / smartwatch / jetpack.

Battery & Power

Battery Issues - Battery Usage

This outlines potential causes of battery issues (device not charging / holding a charge, short battery life).

Battery Troubleshooting Basics

Here's how to extend battery life and troubleshoot battery issues on your phone.

Power & Charging Issues - Non-Removable Battery Devices

If you're having issues with your non-removable battery charging or not holding a charge, view this info.

TCL TAB 8" - Turn Power Saver On / Off

Here's how to turn 'Battery saver' on or off to help manage battery performance for your TCL TAB 8".

TCL TAB 8" - View / Extend Battery Life

Here's how to extend battery life, view charging status / remaining battery and see what uses the most power on your TCL TAB 8".

TCL TAB 8" - View Battery Info

Here's how to check the battery specs (e.g., Usage Time, Standby Time, etc.) for your TCL TAB 8".

Bluetooth

Delete Paired Bluetooth Connection - Android

Here's how to delete a Bluetooth connection from your Android device.

TCL TAB 8" - Turn Bluetooth On / Off

Here's how to turn Bluetooth for your TCL TAB 8 on or off and make it visible to other devices for pairing.

Calling & Dialing

Video: Verizon Messages - HD Video Calling
(length: 1:46)
The Verizon Messages offers HD voice and video calling on your tablet through the app. Watch this video to learn how to set up HD calling and make calls.
Length: 1:46

Camera, Photos & Videos

TCL TAB 8" - Common Camera Settings

Here's info on common camera settings (e.g., flash, timer, front / rear camera, etc.) for your TCL TAB 8.

Computer/PC Connectivity

Resolve Windows Device Manager Conflicts

Here's how to resolve driver conflicts if your device doesn't properly interface with your computer.

TCL TAB 8" - USB Debugging Mode

Here's how to facilitate a connection between your TCL TAB 8" and a computer with the Android SDK.

Contacts

TCL TAB 8" - View Contact Sync Source

Here's how to view where a phonebook contact on your TCL TAB 8" was imported from.

TCL TAB 8" - Add a Contact

Here's how to add a contact to your TCL TAB 8.

TCL TAB 8" - Delete a Contact

Here's how to remove a contact from your TCL TAB 8.

TCL TAB 8" - Edit a Contact

Here's how to edit a contact on your TCL TAB 8.

TCL TAB 8" - Link / Unlink Contacts

Here's how to link or unlink duplicate contacts in your TCL TAB 8.

Video: Managing Contacts Using My Verizon
(length: 2:34)
Watch this video to learn how to manage your contacts using My Cloud Media & Contacts in your My Verizon account. See how to remove, restore and sync your contacts.
Length: 2:34

Video: Managing Duplicate Contacts Using Google
(length: 2:45)
Want to clean up space on your phone? Watch this video to learn how to merge duplicate contacts by using your Google account.
Length: 2:45

Video: Managing Duplicate Contacts Using Your Android Device
(length: 3:21)
Want to clean up space on your phone? Watch this video to learn how to merge duplicate contacts on your Android device.
Length: 3:21

Data

Change Verizon Data Service Plan (Prepaid) - Android™ Tablet

Here's how to change the Prepaid Verizon data service plan on an Android tablet.

Check Verizon Data Service usage (Prepaid) - Android™ Tablet

Here's how to check your data on your prepaid, Android tablet.

Forgot Verizon Data Service Username / Password (Prepaid) - Android™ Tablet

Here's how to view your username or reset your password for your Verizon data service on your Android tablet.

Set Up Verizon Prepaid Data Service - Android™ Tablet

Here's how to set up Verizon Prepaid data service for your Android tablet.

TCL TAB 8" - Allow / Deny Data Roaming

Here's how to turn data roaming for your TCL TAB 8 on or off.

TCL TAB 8" - Manage Data Usage

Here's how to change the data usage cycle and set data warnings and/or limits on your TCL TAB 8.

TCL TAB 8" - Turn Data On / Off

Here's how to turn mobile data for your TCL TAB 8 on or off.

Turn Facebook Video Autoplay On / Off

Here's how to turn automatic video play for Facebook on or off.

Date & Time

TCL TAB 8" - Set Date and Time

If your TCL TAB 8 shows the incorrect date and or time, here's how to correct it.

Device ID & Info

Check for Physical Damage

Here's how to help determine if your device has damage.

Damaged Device Fee FAQs

Learn about the Damaged Device Fee that's charged if you turn in your device for a Certified Like-New Replacement and your returned device has been misused.

My Verizon Website - View Device Info

Here's how to view info (e.g., model, SIM number, trade-in value, etc.) for a device on your account via the My Verizon website.

TCL TAB 8" - View MAC Address

Here's how to view the Wi-Fi MAC address for your TCL TAB 8".

TCL TAB 8" - View Phone Number

Here's how to view the mobile number for your TCL TAB 8".

TCL TAB 8" - View Device ID

Here's how to view the device ID (IMEI) for your TCL TAB 8.

Device Settings

TCL TAB 8" - Turn Screen Inversion On / Off

Here's how to reverse the color scheme on your TCL TAB 8".

TCL TAB 8" - Turn Screen Rotation On / Off

Here's how to check settings if the display on your TCL TAB 8" doesn't rotate or flip.

TCL TAB 8" - Adjust Brightness / Display Settings

Here's how to adjust screen brightness and other display settings (e.g., Screen timeout, Font size, etc.) for your TCL TAB 8.

TCL TAB 8" - Manage Do Not Disturb Settings

If your TCL TAB 8 isn't receiving alerts for texts and email, here's how to check 'Do not disturb' settings.

TCL TAB 8" - Reset All Settings

If your TCL TAB 8 crashes, resets or runs slow, apps freeze or cause the device to reset, view this info.

TCL TAB 8" - Turn Airplane Mode On / Off

To turn Verizon network services on/off or if they aren't functioning on your TCL TAB 8, view this info.

Turn TalkBack / Screen Reader On or Off - Android

Here's how to turn TalkBack / Screen reader for your Android device on or off.

Email/Gmail

Configure the Email Client to Leave Messages on Server after Retrieval

View this info on leaving email messages on the server after retrieval.

Configure the Email Client to Leave Messages on Server after Retrieval - Macintosh

Here's how to leave a copy of messages on the server after you retrieve them.

Gmail for Android - Auto Signature

Here's how to add, edit or remove a signature for your Gmail messages on your Android smartphone / tablet.

Gmail for Android - Compose and Send a Message

Here's how to compose and send a Gmail message from your Android device.

Gmail for Android - Delete Messages

Here's how to delete Gmail messages from your Android smartphone / tablet.

Gmail for Android - Manage Notifications

Here's how to manage your Gmail notification settings for your Android smartphone / tablet.

Gmail for Android - Reply to a Message

Here's how to reply to a Gmail message from your Android smartphone / tablet.

Gmail for Android - View Messages

Here's how to view a Gmail message on your Android smartphone / tablet.

Standard Email Messaging Ports

Here's info on standard email messaging ports, which can help with configuration of advanced email settings.

TCL TAB 8" - Add a Personal / Corporate Email Account

Here's how to set up a personal / corporate email account on your TCL TAB 8.

TCL TAB 8" - Email Account Common Settings

Here's info on common personal email settings (e.g., account name, etc.) for your TCL TAB 8.

TCL TAB 8" - Email Account Data Usage Settings

Here's how to modify data usage options for a personal email account on your TCL TAB 8.

TCL TAB 8" - Email Account Notification Settings

Here's how to manage notifications for a personal email account on your TCL TAB 8.

TCL TAB 8" - Email Account Password and Server Settings

Here's how to update personal email password and server settings for your TCL TAB 8.

TCL TAB 8" - Email Account Signature Settings

Here's how to enter or edit the personal email signature on your TCL TAB 8.

TCL TAB 8" - Email Account Sync Frequency Settings

Here's how to adjust the personal email sync frequency settings on your TCL TAB 8.

TCL TAB 8" - Manage Corporate Email Settings

Here's how to update work email settings for your TCL TAB 8.

TCL TAB 8" - Perform a Gmail Sync

Here's how to sync Google email, contacts, calendar, etc. on your TCL TAB 8.

TCL TAB 8" - Remove Gmail Account

Here's how to remove a Gmail (Google) account from your TCL TAB 8.

TCL TAB 8" - Remove a Personal / Corporate Email Account

Here's how to delete a personal / corporate email account from your TCL TAB 8.

Unlock a Gmail Account

Here's how to unlock your Gmail Account if you don't know your username or password.

Update the Gmail Password - Android

Here's how to update the password for your Gmail account from your Android device.

Video: Troubleshooting Personal and Corporate Email
(length: 3:24)
Learn to fix your personal and corporate email with just a few simple steps.
Length: 3:24

Find My Phone

Find My Device - Android - Remotely Erase Device

Here's info on how to remotely locate and erase your Android device.

Find My Device - Android - Remotely Locate Device

Here's how to use Find My Device to remotely locate your Android device.

Find My Device - Android - Remotely Lock Device

Here's how to use Find My Device to remotely locate and lock your device.

Find My Device - Android - Remotely Ring Device

Here's how to make your Android device remotely ring so you can locate it.

Turn Find My Device On / Off - Android

Here's info on how to remotely locate, lock, ring or erase your Android device.

GPS & Location Based Services

GPS Location Settings - Android

Here's how to view / change GPS location settings, which can affect battery life and location accuracy.

Google Maps - Download an Offline Map

If you can't get online or want to avoid global data charges while traveling, here's how to download a map.

Improving GPS Performance

Here's info on improving GPS performance on your device.

TCL TAB 8" - Turn GPS Location On / Off

Here's how to turn GPS location for your TCL TAB 8 on or off.

Google Backup & restore

TCL TAB 8" - Google Backup and Restore

Here's how to ensure your Gmail, contacts, apps, etc. are backed up on your TCL TAB 8.

Home Screen

TCL TAB 8" - View / Manage Home Screen Panels

Here's how to view / add / remove panels and set a default Home screen panel for your TCL TAB 8".

TCL TAB 8" - Customize Your Home Screen

Here's how to add / remove Home screen items (widgets, apps or folders) and set the wallpaper on your TCL TAB 8.

Hotspot

TCL TAB 8" - Configure Broadcast Settings - Mobile / Wi-Fi Hotspot

Here's how to check settings if you're having issues connecting to the Mobile Hotspot on your TCL TAB 8.

Internet & Web Browser

Chrome Browser - Android - Add a Browser Bookmark

Here's how to add a bookmark via the Chrome browser on your Android smartphone / tablet.

Chrome Browser - Android - Allow / Block Browser Cookies

If you can't browse the internet or view website images via the Chrome browser on your device, view this info.

Chrome Browser - Android - Clear Temporary Internet Files

Here's how to clear temporary internet files on your Chrome browser if you're getting a 'page cannot be displayed' error or can't browse the internet.

Chrome Browser - Android - Delete a Browser Bookmark

Here's how to delete a saved bookmark via the Chrome browser on your Android smartphone / tablet.

Chrome Browser - Android - Edit a Browser Bookmark

Here's how to edit a saved bookmark via the Chrome browser on your Android smartphone / tablet.

Chrome Browser - Android - Open a Browser Bookmark

Here's how to open a saved bookmark via the Chrome browser on your Android smartphone / tablet.

Chrome Browser - Android - Save Pictures from Browser

Here's how to save a photo via the Chrome browser on your Android smartphone / tablet.

Chrome Browser - Android - Turn JavaScript On / Off

Here's how to check JavaScript settings, which often helps when you can't view web pages on your device.

Delete Temporary Internet Files and Cookies - Safari

Here's how to clear temporary internet files and cookies for the Safari web browser on your Macintosh computer.

Disable Work Offline - Internet Browser

Here's how to check if you're offline if you can't connect to the internet via a computer with Internet Explorer, Chrome, or Firefox.

How to Check Your Internet Connection Speed

Here's how to test your connection speeds for your smartphone / tablet / jetpack / router / laptop etc. if it's slower than expected.

View Browser History - Android

Here's how to view the browser history on your Android smartphone.

Keyboard

Turn Voice Input On / Off - Android

Here's how to use voice input instead of the keyboard on your Android device to type hands-free.

Language

TCL TAB 8" - Language Selection

Here's how to change the language used on your TCL TAB 8.

Lock, Unlock, Password & Security

Device Locking FAQs

To prevent identity theft and fraud, devices bought from Verizon are locked and cannot be used on another carrier's network for the first 60 days after purchase.

TCL TAB 8" - Enable / Disable / Modify Screen Lock

Here's how to set up, change or disable the screen lock option (e.g., password, pattern, etc.) for your TCL TAB 8.

TCL TAB 8" - Unlock Screen

Here's how to unlock the screen on your TCL TAB 8".

TCL TAB 8" - Add Additional Fingerprints

Here's how to add additional fingerprints for security to your TCL TAB 8.

TCL TAB 8" - Manage Screen Lock Settings

Here's how to configure the screen lock settings for your TCL TAB 8.

TCL TAB 8" - Remove Saved Fingerprints

Here's how to delete a saved fingerprint from your TCL TAB 8.

TCL TAB 8" - Set Lock Screen Notifications

Here's how to manage how notifications appear on your TCL TAB 8 when the screen is locked.

TCL TAB 8" - Set Up Fingerprint Recognition

Here's how to set up fingerprint recognition on your TCL TAB 8.

TCL TAB 8" - Smart Lock

Here's how to turn on and customize the Smart Lock setting on your TCL TAB 8.

Memory/Storage

Verizon Cloud - Website - View Storage Meter / Upgrade Memory

Here's how to increase or check your Verizon Cloud storage space via the Cloud website.

Format SD / Memory Card via PC

Here's how to format or erase your SD / memory card using a computer.

TCL TAB 8" - Check Device Storage

Here's how to check available space if your TCL TAB 8 runs slowly crashes, apps freeze or you can't save media.

TCL TAB 8" - Format SD / Memory Card

Here's how to erase all data on the SD / memory card in your TCL TAB 8".

TCL TAB 8" - Insert or Remove SD / Memory Card

Here's how to insert or remove an SD / memory card for your TCL TAB 8.

TCL TAB 8" - Move Files from Internal Storage to SD / Memory Card

Here's how to move files from internal storage on your TCL TAB 8 to an SD / memory card.

Navigating & Multitasking

TCL TAB 8" - Use Multi Window

Here's how to use two apps simultaneously on your TCL TAB 8".

Operating System & Software

Protect Against Downloading Ransomware Malware - Android

Here's info to help protect your device against ransomware.

Remove Ransomware From the Device - Android

Here's how to remove ransomware from your device.

TCL TAB 8" - View Software Version

Here's how to view the software version your TCL TAB 8" is running.

TCL TAB 8" Software Update

Get instructions on downloading the latest software update for performance improvements and enhancements to your TCL TAB 8-inch.

TCL TAB 8" - Factory Data Reset (Powered Off)

Here's how to factory / hard reset your TCL TAB 8 if the screen freezes or app, audio or sync issues occur and the device won't start up.

TCL TAB 8" - Factory Data Reset (Powered On)

Here's how to factory / hard reset your TCL TAB 8 if the screen freezes or app, audio or sync issues occur.

TCL TAB 8" - Install Device Software Updates

Here's how to check for and install software updates on your TCL TAB 8.

SIM Card

My Verizon Website - Locate the SIM PIN / PUK

If your SIM card is locked and you're unable to make or receive calls or connect to internet, here's how to find the SIM unlock PIN / PUK.

TCL TAB 8" - Enable / Disable / Modify SIM PIN

Here's how to change the SIM PIN for your TCL TAB 8 or turn it on or off.

TCL TAB 8" - View SIM Card Number

Here's how to view the SIM card number associated with your TCL TAB 8".

TCL TAB 8" - Insert / Remove SIM Card

Here's how to properly insert or remove a SIM card for your TCL TAB 8.

Unblock SIM PIN - Android Smartphones / Tablets

Here's how to unblock the SIM PIN for your Android smartphone / tablet.

Social Networking

Manage Facebook Privacy

If you want to change your Facebook privacy or security, here's how to access those options.

Sounds, Volume & Audio

Resolve Volume Issues

Here's some tips for fixing volume issues.

TCL TAB 8" - Vibrate Mode

Here's how to turn vibrate mode for your TCL TAB 8" on or off.

TCL TAB 8" - Volume Controls

Here's how to adjust the volume if your TCL TAB 8" doesn't vibrate or play sounds when receiving messages / email.

TCL TAB 8" - Set Notification Sounds

Here's how to select or change notification sounds on your TCL TAB 8.

Status Indicators/Lights

TCL TAB 8" - View Signal Strength

Here's how to view signal strength on your TCL TAB 8.

TV

TCL TAB 8" - View Device Screen on TV

Here's how to share your screen or media files with another screen (TV, game console, etc.) using your TCL TAB 8".

Text & Multimedia Messaging

Cancel Text Messaging Subscriptions

Here's how to cancel text messaging subscriptions from your phone.

Deregister iMessage - Cannot Send/Receive SMS/MMS On a Non-Apple Device

Here's info to help If you're unable to send or receive SMS / MMS messages on a Non-Apple device.

Verizon Messages (Message+) - Android Tablet - Manage Text Message Signature Settings

Here's how to enter or edit your Verizon Messages (Message+) signature from your Android tablet.

Video: Verizon Messages - Basic Use
(length: 1:24)
Learn about the basic use of Verizon Messages, a text messaging app that lets you easily send and receive messages, attach photos to texts or group message.
Length: 1:24

Video: Verizon Messages - Getting Creative
(length: 1:31)
Add a personal touch to your messages with some of the easy tools in Verizon Messages. Customize pictures, and even send an eGift from one of over 30 merchants.
Length: 1:31

Video: Verizon Messages - On the Move
(length: 2:05)
With Verizon Messages, schedule a message to be sent at a later time or date and use driving mode to stay safe while you're on the road.
Length: 2:05

Tips, Tricks & Shortcuts

Android - Access Menus with Long Press

Here's how to view menu options for apps on the Home screen of your Android device.

TCL TAB 8" - Capture a Screenshot

Here's how to capture a screenshot on your TCL TAB 8.

TCL TAB 8" - Set Up Printing

Here's how to set up and add a printer to your TCL TAB 8.

Visual & Hearing Accessibility

Accessibility Settings - Android

Here's how to configure common accessibility settings for your Android smartphone or tablet.

Magnification Gestures / Touch Zoom - Android

Here's how to configure your magnification gestures on your Android smartphone or tablet.

Turn TalkBack / Screen Reader On or Off - Android

Here's how to turn TalkBack / Screen reader for your Android device on or off.

Wi-Fi & Network

TCL TAB 8" - Turn Mobile / Wi-Fi Hotspot On / Off

Here's how to turn Mobile Hotspot for your TCL TAB 8 on or off.

TCL TAB 8" - Turn Wi-Fi On / Off

Here's how to turn Wi-Fi for your TCL TAB 8" on or off.

TCL TAB 8" - Auto Switch Between Wi-Fi & Mobile Data Networks

Here's how to allow your TCL TAB 8 to auto-switch between Wi-Fi and mobile data.

TCL TAB 8" - Access Wi-Fi Direct

Here's how to use Wi-Fi Direct so you can easily connect your TCL Tab 8 with other Wi-Fi capable devices.

TCL TAB 8" - Add a Virtual Private Network

Here's how to add a virtual private network (VPN) to your TCL TAB 8.

TCL TAB 8" - Add a Wi-Fi Network

Here's how to connect your TCL TAB 8 to a Wi-Fi network.

TCL TAB 8" - Change Mobile / Wi-Fi Hotspot Password

Here's how to change the Mobile / Wi-Fi Hotspot password on your TCL TAB 8.

TCL TAB 8" - Manage Mobile / Wi-Fi Hotspot Settings

Here's how to configure Mobile / Wi-Fi Hotspot settings (e.g., password, network name, etc.) on your TCL TAB 8.

TCL TAB 8" - Network Mode Settings

View this info on network mode settings if you're having issues with voice / data services on your TCL TAB 8.

TCL TAB 8" - Remove Wi-Fi Connection

Here's how to remove a saved Wi-Fi network from your TCL TAB 8.

TCL TAB 8" - Reset Network Settings

Here's how to reset settings if your TCL TAB 8 can't connect to data or send receive messages.

TCL TAB 8" - Tethered Modem Connection

Here's how to use your TCL TAB 8 as a modem to connect the internet via USB or Bluetooth.

Video: Troubleshooting a Wi-Fi Connection
(length: 2:55)
Having issues with your Wi-Fi connection? Have no fear! Follow these simple steps to get your Wi-Fi connection up and running.
Length: 2:55