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Internet or Wi-Fi connection for mobile phone is slow

Read these FAQs for help with data connection issues like, why is my internet or Wi-Fi so slow?  Why is my mobile data so slow? Why are my downloads or uploads so slow?

If these answers don't solve your issue, visit our Troubleshooter. You can expect to fix most issues in the troubleshooter in under 5 minutes. If you need more help we'll connect you to a Customer Service Representative.

Troubleshoot your device.
Use our Troubleshooting Assistant to fix your device issues.