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Verizon Internet Gateway (ASK-NCQ1338FA) - Support Overview
Verizon Internet Gateway (ASK-NCQ1338FA) - Support Overview
Find device-specific support and online tools for your Verizon Internet Gateway (ASK-NCQ1338FA).
Filter all topics below.
- How to Use
- Troubleshooting
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Accessories
Activation, Setup & User Guides
Basics
Battery & Power
Calling & Dialing
Device ID & Info
Device Settings
Lock, Unlock, Password & Security
Operating System & Software
Status Indicators/Lights
Using Verizon Wireless or Manufacturer Approved Accessories
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Check out this info on using compatible accessories.
Verizon E3200 Wi-Fi Extender User Guide (PDF)
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This User Guide can help you get the most out of your Verizon E3200 Wi-Fi Extender. Learn about set up, advanced features & navigation.
Verizon Internet Gateway (ASK-NCQ1338 & ASK-NCQ1338FA) User Guide (PDF)
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This User Guide can help you get the most out of your Verizon Internet Gateway (ASK-NCQ1338 & ASK-NCQ1338FA). Learn about set up, advanced features & navigation.
Verizon Internet Gateway - Optimize 5G Signal Strength
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Here's how to enter Setup Mode and launch the 5G Compass on your Verizon Internet Gateway.
Wi-Fi Extender (E3200) - Set Up Device / Pair
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Here's how to set up your Wi-Fi Extender E3200.
E3200 Wi-Fi Extender for wireless home internet FAQs
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Improve coverage in your office with the E3200 Wi-Fi Extender. Learn what it is, how to set it up, troubleshooting tips and more.
5G Home Internet - Power Considerations
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If your Internet Gateway is having power issues, view this info.
Turn Airplane / Standalone Mode On / Off - Non-Supported Devices
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To turn Verizon network services on/off or if they aren't functioning on your mobile device, view this info.
My Verizon Website - View Device Info
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Here's how to view info (e.g., model, SIM number, trade-in value, etc.) for a device on your account via the My Verizon website.
Verizon Internet Gateway (ASK-NCQ1338 / ASK-NCQ1338FA) - View Device Info
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Here's how to view device info (e.g., Wi-Fi key, WPS, etc.) on your Verizon Internet Gateway (ASK-NCQ1338 / ASK-NCQ1338FA).
Verizon Internet Gateway (ARC-XCI55AX) - Set Up Port Forwarding
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Here's how to set up port forwarding as an advanced networking option on the Internet Gateway (ARC-XCI55AX).
4G LTE / 5G Home Internet - My Verizon app - Manage Network Settings
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Here's how to rename the Wi-Fi network or change the password for a 4G LTE Home or 5G Home device via the My Verizon app.
Verizon Internet Gateway (ASK-NCQ1338 / ASK-NCQ1338FA) - Install Firmware Upgrade
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Here's how to upgrade the firmware for the Internet Gateway (ASK-NCQ1338 / ASK-NCQ1338FA) over-the-air.
Verizon Internet Gateway (ASK-NCQ1338FA) Software Update
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Discover the benefits of the most recent software update and view instructions to see how to download the software to your Verizon Internet Gateway (ASK-NCQ1338FA).
Wi-Fi Extender (E3200) - Factory Reset
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Here's how to reset the Wi-Fi Extender (E3200) to the factory default settings.
5G Home Internet - My Verizon app - View Wi-Fi Signal Strength
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Here's how to analyze a 5G Home Wi-Fi network signal quality via the My Verizon app.
Wi-Fi Extender (E3200) - View LED Status Indicators
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View this info for explanations of status LEDs on your Wi-Fi Extender E3200.
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