Retail Store Operations
Whether you’re shopping for a new device or need support, we recommend making an appointment so we can prioritize your visit. Appointments can be made online or through the My Verizon app. Walk-up customers are welcome. For your safety, we’ve made in-store enhancements, including:
- Various Pickup Options: In-Store Pickup, Curbside Pickup, Doorside Pickup
- Touchless checkout
We’re open for business online
Most everything you can do in a Verizon store or via Customer Service can
also be done on Verizonwireless.com or by using the
My Verizon App – from buying and
activating a new phone to adding features or changing your plan. You can even troubleshoot common problems in our
secure digital environment..
Below are some useful links for frequent customer needs:
Accessibility Resource Center
For more information on accessibility resources available to all our customers check out our accessibility page.