The Affordable Connectivity Program (ACP) may be ending.

If you were approved by ACP before Feb 8, 2024, you could still receive ACP benefits.

Program (ACP)

The Affordable Connectivity Program (ACP) assists
eligible households
to pay for internet services through federal funding.

Have questions?
We’ve got answers.

How does the Affordable Connectivity Program wind-down impact enrolled customers?

Without additional action from Congress, the funding for the ACP will run out and the program will end in the next few months.

  • If you are enrolled in ACP, you will continue to receive credits through the end of the program.
  • If ACP ends, you will no longer receive the ACP monthly discount of up to $30. 
  • You will also receive notices about what impact the end of the program will have on your bill and the date of the last bill on which you will receive ACP benefits. 
  • Until the program ends, you can transfer your existing ACP benefit from another provider to Verizon. 
  • You can also change to a different Verizon Prepaid smartphone plan or data plan that fits your lifestyle and budget.

 For more updates about ACP, visit

How does the program work?

The Federal Communications Commission (FCC) has announced the wind-down of the ACP and the program will stop accepting new applications and enrollments on February 7, 2024.  Customers must be approved for ACP and enrolled with an internet service provider by 11:59 p.m. ET on February 7 to receive the ACP benefit.  Households with the ACP discount  will continue to receive it  through the end of the program.  Without additional funding from Congress, funding for the ACP is projected to run out in April 2024. For the latest information, see the FCC’s website.


  • You must be enrolled in ACP and signed up for internet service by February 7
    • Eligible individuals who are not currently enrolled in the Lifeline program: Apply for ACP with the Universal Service Administrative Company (USAC) at

      After USAC validates eligibility:

      • Click here or call 1.800.Verizon to enroll in ACP with Fios Internet plans
      • Click here or call 1.800.922.0204 to enroll in ACP for 5G Home, LTE Home or Mobile plans
      • Click here or call 1.800.922.0204 to enroll in ACP Verizon Prepaid plans
      • Call 1.800.Verizon to enroll in ACP with HSI or Fios Prepaid plans
    • Households who are currently enrolled in the Lifeline program, do not need to contact USAC

      • Click here or call 1.800.Verizon to enroll in ACP with Fios Internet plans
  • If you're enrolled in ACP, these additional rules apply:
    • The FCC does not pay ACP funds directly to program participant
    • Verizon will apply the ACP credit to your bill/account
    • You must use the service monthly to maintain ACP enrollment
    • You will receive the ACP credit until the program ends as long as you maintain a qualifying internet service and remain eligible for ACP
    • You may transfer your ACP credit to another provider at any time. However, you may not transfer your monthly subsidy to another customer
    • At the end of the program you will be subject to our undiscounted rates and terms and conditions if you continue to receive Verizon’s service

Who is eligible for the Affordable Connectivity Program?

Please note: the program will stop accepting new applications and enrollments after February 7, 2024. Eligibility requirements include: Lifeline Benefit, or
participation in any of these Federal Assistance programs

  • Medicaid
  • Special Supplemental Nutrition Program for Women, Infants, and Children (WIC)
  • Supplemental Security Income (SSI)
  • Federal Public Housing Assistance (FPHA)
  • Veterans Pension and Survivors Benefit
  • Free and Reduced-Price School Lunch Program or School Breakfast Program, including at U.S. Department of Agriculture (USDA) Community Eligibility Provision schools in the 2019-20, 2020-21, or 2021-22 school year
  • Received a Federal Pell Grant in the current award year

Participation in any of these Tribal Assistance programs

  • Bureau of Indian Affairs General Assistance
  • Head Start (only households meeting the income qualifying standard)
  • Tribal Temporary Assistance for Needy Families (Tribal TANF)
  • Food Distribution Program on Indian Reservations

Or if your household income is 200% or less than the Federal Poverty Guidelines. See the table below.

The Federal Guideline is based on your household size and state.
Household Size 48 Contiguous States, D.C., and Territories Alaska Hawaii
1 $27,180 $33,980 $31,260
2 $36,620 $45,780 $42,120
3 $46,060 $57,580 $52,980
4 $55,500 $69,380 $63,840
5 $64,940 $81,180 $74,700
6 $74,380 $92,980 $85,560
7 $83,820 $104,780 $96,420
8 $93,260 $116,580 $107,280
For each additional person, add: $9,440 $11,800 $10,860


What should I expect on my Prepaid account after I have completed my enrollment?

  • Your account will reflect your monthly ACP subsidy displayed up to $30/mo (up to $75/mo on Tribal Lands) as a credit applied after your other eligible discounts
  • Any remaining balance due, including taxes and fees, will be reflected on your account. Payment can be made as usual, on the My Verizon app or My Verizon online, Instant Pay, at Verizon kiosks or, in store.
  • It can take up to two renewal dates before you see the subsidy applied to your prepaid account balance. The subsidy will reduce the overall amount due.
  • If you are on a Prepaid Family Account, the account can receive only one subsidy per month. The ACP subsidy will apply to the Account Owner line.