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Call2Recycle™ FAQs

General Information

  1. What is RBRC?

    Founded in 1994, RBRC (Rechargeable Battery Recycling Corporation) is a non-profit, public service organization that recycles rechargeable batteries - the ones typically found in equipment such as cellular phones, cordless phones, cordless power tools, laptop computers, digital cameras, two-way radios, camcorders and remote control toys.

  2. What is the Call2Recycle Program?

    The program, which is funded by the rechargeable power industry, is a rechargeable battery recycling program that helps preserve the environment by keeping harmful rechargeable battery by-products out of landfills and the solid waste stream.

  3. Where can I drop off my rechargeable batteries for recycling?

    Batteries can be returned to any Verizon Wireless retail store nationwide. To find the closest store in your area, use our Store Locator. Customers of any wireless carrier can utilize this service.

  4. Can I recycle both a cellular phone and battery?

    Yes. You can recycle both your no-longer-used phone and rechargeable battery by dropping them off at any Verizon Wireless retail location. To find the closest store in your area, use our Store Locator. All spent rechargeable batteries will be collected for recycling.

  5. Can I drop off rechargeable batteries from equipment other than cellular phones at Verizon Wireless stores?

    Yes. Verizon Wireless will accept all rechargeable batteries for recycling.

  6. What happens with my spent rechargeable battery when I recycle it through the RBRC Call2Recycle program? Where does it go?

    Collected spent rechargeable batteries are processed to reclaim usable material such as nickel, iron and cadmium. The recovered nickel and iron are used in the production of stainless steel. The cadmium is used to make new portable rechargeable batteries.

  7. Can alkaline batteries or non-rechargeable batteries be recycled?

    No. Alkaline batteries and non-rechargeable batteries cannot be recycled through the RBRC Call2Recycle program. Only rechargeable Nickel Cadmium, Nickel Metal Hydride, Lithium Ion, and Small Sealed Lead* batteries will be accepted.

    *Weighing less than 2 lbs. or 1 kg.