Recycling at Verizon stores FAQs

Verizon stores* accept your unwanted mobile devices and Stream TV boxes for recycling. Bring your devices with or without their rechargeable batteries, chargers and cables.

*Authorized Retailer locations may not accept cell phones, etc., for recycling. Use our Store Locator to find Verizon stores. Enter your ZIP Code and filter for "Verizon Company Store".

We accept and recycle rechargeable batteries that weigh less than 2 lbs. or 1 kg. Only rechargeable nickel cadmium, nickel metal hydride, lithium ion and small, sealed lead* batteries are accepted. The recovered metals are used to make new products, including new rechargeable batteries.

Alkaline batteries and non-rechargeable batteries can't be recycled at our stores.

To find a Verizon store that recycles used devices, use our Store Locator. Enter your ZIP Code and filter for "Verizon Company Store".

Note: Authorized Retailer locations may not accept devices, etc. for recycling.