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Lenovo IdeaPad Duet 3i - Support Overview

Find device-specific support and online tools for your Lenovo IdeaPad Duet 3i.
Activate and setup

Activate and set up your IdeaPad Duet 3i.


Troubleshooting

This online tool will help you identify and resolve problems with your IdeaPad Duet 3i.


Filter all topics below.


Accessories

Using Verizon Wireless or Manufacturer Approved Accessories

Check out this info on using compatible accessories.

Activation, Setup & User Guides

Lenovo IdeaPad Duet 3i - Activate / Set Up Device

Here's how to quickly set up your IdeaPad Duet 3i.

Lenovo IdeaPad Duet 3i - Set Up Your Phone app

Here's how to sync your Android device and your IdeaPad Duet 3i.

Lenovo IdeaPad Duet 3i User Guide (PDF)

This User Guide can help you get the most out of your Lenovo IdeaPad Duet 3i. Learn about set up, advanced feature use and navigation.

Back Up & Transfer Content

Lenovo IdeaPad Duet 3i - Transfer Data via USB

Here's how to transfer data from your IdeaPad Duet 3i to a portable USB storage device.

Battery & Power

Lenovo IdeaPad Duet 3i - Power the Device On / Off

Here's how to turn your Duet 3 Laptop on or off, which can help if its unresponsive, frozen or runs slow.

Lenovo IdeaPad Duet 3i - View Battery Info

Here's the battery specs for your IdeaPad Duet 3i.

Turn Battery Optimization On / Off - Android 6.x and higher (Lenovo)

Here's how to turn on the battery optimization on/off on your Lenovo device.

Bluetooth

Add a Bluetooth COM Port (Incoming) - Windows

Here's how to add an incoming Bluetooth COM port for Windows.

Camera, Photos & Videos

Lenovo IdeaPad Duet 3i - Common Camera Settings

Here's info on common camera settings (e.g., brightness, timer, etc.) for your IdeaPad Duet 3i.

Computer/PC Connectivity

Testing Network Connectivity via Traceroute - Windows

Here's how to use your Windows computer to run the traceroute utility to determine the route which data takes between two points.

Device ID & Info

My Verizon Website - View Device Info

Here's how to view info (e.g., model, SIM number, trade-in value, etc.) for a device on your account via the My Verizon website.

Find my device

Lenovo IdeaPad Duet 3i - Find My Device

Here's how to set up and remotely locate your IdeaPad Duet 3i.

Gestures & Motions

Lenovo IdeaPad Duet 3i - Motions and Gestures

Here's how to manage motion-activated services for your IdeaPad Duet 3i.

Keyboard

Lenovo IdeaPad Duet 3i - Connect Keyboard Cover

Here's how to attach a removable keyboard cover from your IdeaPad Duet 3i.

Lock, Unlock, Password & Security

Lenovo IdeaPad Duet 3i - Device Lock

Here's how to lock / unlock your IdeaPad Duet 3i.

Memory/Storage

Lenovo IdeaPad Duet 3i - Insert or Remove SD / Memory Card

Here's how to insert or remove the SD / memory card for your IdeaPad Duet 3i.

Operating System & Software

Lenovo IdeaPad Duet 3i - Restore to Factory Defaults

Here's how to restore your IdeaPad Duet 3i to default factory settings.

SIM Card

Lenovo IdeaPad Duet 3i - Insert / Remove SIM Card

Here's how to properly insert or remove a SIM card for your IdeaPad Duet 3i.

Sounds, Volume & Audio

Lenovo IdeaPad Duet 3i - Volume Controls

Here's how to adjust the volume if your IdeaPad Duet 3i doesn't vibrate or play sounds when receiving messages.

Tips, Tricks & Shortcuts

Lenovo IdeaPad Duet 3i - Capture a Screenshot

Here's how to capture a screenshot on your IdeaPad Duet 3i.

Wi-Fi & Network

Set Up Wi-Fi Connection - Windows

Here's how to set up an available Wi-Fi network on your Windows computer.

Windows - Remove / Forget Wi-Fi Connection

To remove a saved Wi-Fi network from your Windows, view this info.