Managing mobile Services & perks FAQs

You can view your features, products, and services on the Services & perks page in My Verizon.

Note: If you have multiple devices on your account, select the device you'd like to view features for.

You can purchase Services & perks for your account if you're the Account Owner or Account Manager. Learn more about account access roles.

To purchase a feature online, go to the Services & perks page in My Verizon and click services. Select the product you wish to add, and then click Get it now (online) or Enroll (My Verizon app).

Note: If you don't want to receive a text confirmation, uncheck the checkbox before clicking OK, and no text message will be sent.

You can remove products and services you purchased on the Services & perks page in My Verizon. Locate the services you wish to remove and click Remove (online), or follow the prompts to remove (My Verizon app).

Note: You can only remove a product from one line at a time. To remove the same product from another line, repeat the process.

The message is telling you that the product has been discontinued. Some products can remain on your plan after being discontinued, but they aren't available to be added again once they've been removed.

This means that the feature has been discontinued. Some features can remain on your plan after being discontinued, but they aren't available to be added again once they're removed.