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Verizon mobile network notifications and outages FAQs

Verizon’s network notifications let you know if you’re part of a mobile network outage.

A mobile network outage is an unexpected disruption that prevents service to many cell sites at the same time. This can result in loss of voice, data and/or messaging service for mobile device users in the outage area.

Note: A mobile network outage is not the same as having no coverage or a weak signal.

These FAQs help you find out if a network outage is occurring and what you can do.

Verizon Fios Home Internet and TV customers can visit our residential Service outage information page.

Verizon mobile network outages information

24/7 automated phone system: call *611 from your mobile