A mobile network outage is an unexpected disruption that prevents service to many cell sites at the same time. This can result in loss of voice, data and/or messaging service for mobile device or Verizon Home Internet users in the outage area.
Note: A mobile network outage is not the same as having no coverage or a weak signal.
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Verizon wireless outage & network notifications FAQs
Network notifications let you know if you’re part of a Verizon outage that's affecting mobile service.
These FAQs help you find out if a network outage is occurring and what you can do.
To see if there are any mobile phone or Verizon Home Internet (5G Home or LTE Home) network outages in your area, visit our Check network status page.
Verizon Fios Home Internet and TV customers can visit our residential Service outage information page.
About Verizon phone outage & related network errors
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