Support Billing & Account Pay In Person
How do you want to pay your bill?

Pay In Person

How can I pay my Verizon Fios bill in person?

There are thousands of convenient payment locations to choose from, whether it’s a simple no-fee location or a neighborhood store that’s open 24/7.

Location Payment types accepted Fee Bring this with you to make a payment
Verizon Wireless company store Credit, Debit, Check, Cash No fee Billing statement, Account number or Phone number
Verizon Fios Local Presence Center Credit, Debit, Check, Cash No fee Billing statement, Account number or Phone number
CVS, 7-Eleven* Cash $2.99 Payment Barcode displayed on page 2 of your billing statement

For a list of payment locations in your area, visit verizon.com/findalocation
*Verizon Wireless payments are not currently accepted at CVS or 7-Eleven.

Frequently Asked Questions

  • Where are payment locations near me?

  • There are thousands of store locations for making payments. For a list of stores near you, go to verizon.com/findalocation.

  • Are there any fees?

  • Free payments are accepted at Verizon Wireless stores and Fios Local Presence Center locations. To find a list of free payment locations go to verizon.com/findalocation and click on no-fee locations. All you need to bring is your billing statement or account number or phone number.

    Retail stores such as CVS and 7-Eleven accept payments in cash only and charge a convenience fee. These payments are processed by PayNearMe. You will need to bring the barcode on your billing statement in order to make a payment.

  • What is PayNearMe?

  • PayNearMe is an electronic payment network that allows you to pay your Verizon bill in cash in real-time, anytime at thousands of convenient retail locations such as CVS and 7-Eleven. It’s quick and easy. Your security is our top priority so we’ve gone to extraordinary lengths to ensure that your information is a safe and sound.

  • How do I make a cash payment at CVS or 7-Eleven?

    1. Find the barcode on page 2 on your bill
    2. Take your barcode on the billing statement to the store and tell the cashier that you want to pay a bill
    3. Have the cashier scan the barcode
    4. Tell the cashier how much you want to pay and present the cash payment
    5. Take the receipt as proof of payment
    6. Payment will be processed and applied to your account within 20 minutes
    7. If your services are suspended, they will be be restored within an hour
    8. A confirmation of payment from Verizon will also be sent to your phone or email address within 24 hours.

    We safeguard all your data because security is our top priority.

  • Can I reuse the PayNearMe barcode next time I pay?

  • Yes! You can use the same barcode every time you wish to pay at CVS or 7-Eleven. The barcode can be found on the bottom of page 2 on your Verizon billing statement.

    At a Verizon retail store, all you will need is your account number or phone number, plus method of payment.

  • How much is the fee to make a payment?

  • The PayNearMe fee at CVS and 7-Eleven to make a Verizon payment is $2.99.

    There is no fee to make a payment at a Verizon Wireless or Fios Local Presence Center.

  • Do I have to pay my entire bill at once?

  • No, you have the option to make payments towards a bill through multiple transactions. However, the convenience fee applies to each transaction.

  • How do I know if my payment has been completed?

  • After making a payment, you will immediately receive a receipt from the store cashier as proof of payment. Verizon will also send you a payment confirmation in email or text.

  • If my service is suspended, When will it be restored?

  • Payments will be posted to your account within 20 minutes. You can also check application of your payment at verizon.com/myverizon or My Fios App.

    If applicable, the receipt of full payment will automatically stop interruption of service, or it will restore service with one hour. You do not need to contact Verizon.

  • What if I don’t have a barcode on my Verizon billing statement?

  • If you do not have a barcode on your billing statement, payments are not currently accepted at CVS and 7-Eleven. As Verizon expands availability of this payment process, payment barcodes will be available in the near future.

  • The PayNearMe barcode could not be scanned on my phone, help!

  • If a store cashier is having trouble scanning the barcode on your phone or is receiving an error message, please call 888.714.0004.

  • I need a refund. What should I do?

  • For payments made at CVS or 7-Eleven, customer support is available 24/7 to help. Email us at support@paynearme.com, or, for urgent matters, call 888.714.0004. Please have your payment receipt with Transaction ID# available when you call.

    For payments made at a Verizon location, please call 1.800.Verizon (1.800.837.9466).

  • Do you need immediate assistance?

  • If you need to contact someone immediately please call PayNearMe's customer support number at 888.714.0004 or email support@paynearme.com.

  • Is there a limit to how much can be paid in cash?

  • The maximum may vary by location. Please contact customer support to find out what the maximum payment amount is for your preferred location: 888.714.0004 or email support@paynearme.com.

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