JBL Flip 5 Bluetooth Speaker

Thanks for your interest. Currently, we have no information on when our customized JBL Flip 5 will be available again. You can check it on our website for further updates

Thanks for your question. Our JBL Flip 5 can only play music via Bluetooth connection as it doesn't have a built-in 3.5 mm AUX port.

We're here to help. Please try doing a force power cycle by pressing and holding the power button for 30 seconds while it is not connected to any power supply. To reset, power on the speaker then press and hold the Volume + and Play buttons simultaneously for 3 seconds until the unit turns off. If you need more help, please contact our customer support so we can assist you.

Our JBL Flip 5 has an IPX7 rating. This feature means that the unit is waterproof and dustproof. It can withstand being submerged in water for a depth of 1 meter for up to 30 minutes. Please make sure that the speaker is dry or free from moisture before charging.

Thanks for reaching out. The Quickstart Guide can be located on the website under "Documents & Downloads". The first file is the Quickstart Guide. The instructions in the guide are in English; however, the technical specifications located at the end are multilingual. If you need more help, please contact our customer support for assistance.

Thanks for your inquiry. It would still depend on the design of the logo. If the design takes inspiration, use a logo/image that is copyrighted, even if it's hand-drawn, it will still be denied, even if it is paid. If you need more help, please contact our customer support.

Since this unit contains a lithium-ion battery, it would be best to get more information from the airlines about their restrictions for bringing this kind of belongings. We could provide you the Material Safety Data Sheet of our JBL Flip 5, which may be useful when you confirm with the airline if they allow it as a hand carry. Please reach out to our Customer Support to request a copy of this document.

Thanks for your question. We have custom design inspirations readily available on the product page of the JBL Flip 5 that you can use as a template. You can modify these pre-existing designs by adding text and stickers, changing the base design and color, or uploading an image. The image must not contain others' trademarks or copyrighted content and shouldn't go against the guidelines shown before uploading. To learn more about our JBL Flip 5 Personalized, please visit its product page on our official website.

Thanks for your question. Our JBL Flip 5 doesn't come with the adapter. However, you may use any aftermarket adapter rated 5V/3A at least to change the speaker.

Thanks for bringing this to our attention. The JBL Flip 5s playtime may vary depending on volume and music content. If the speaker doesn't meet the advertised playtime hours even at low to mid-volume levels, please contact our customer support for further assistance.