JBL Flip 5 Eco Edition Bluetooth Speaker

Since this unit contains a lithium-ion battery, it would be best to get more information from the airlines about their restrictions for bringing this kind of belongings. We could provide you the Material Safety Data Sheet of our JBL Flip 5, which may be useful when you confirm with the airline if they allow it as a hand carry. Please reach out to our Customer Support to request a copy of this document.

Thanks for your question. We have custom design inspirations readily available on the product page of the JBL Flip 5 that you can use as a template. You can modify these pre-existing designs by adding text and stickers, changing the base design and color, or uploading an image. The image must not contain others' trademarks or copyrighted content and shouldn't go against the guidelines shown before uploading. To learn more about our JBL Flip 5 Personalized, please visit its product page on our official website.

Thanks for your question. Our JBL Flip 5 doesn't come with the adapter. However, you may use any aftermarket adapter rated 5V/3A at least to change the speaker.

Thanks for bringing this to our attention. The JBL Flip 5s playtime may vary depending on volume and music content. If the speaker doesn't meet the advertised playtime hours even at low to mid-volume levels, please contact our customer support for further assistance.

Thank you for notifying us. We kindly request that you attempt to disconnect or unpair your device from the JBL Flip 5, and then proceed to perform a factory reset on the speaker. To do this, press and hold the Volume + and Play buttons simultaneously for a duration of 3 seconds until the speaker powers off. Afterwards, try connecting again. We suggest enabling Bluetooth on the source device first before the Flip 5. Should the problem persist, we recommend contacting our customer support for additional assistance.

Thanks for your inquiry. Our JBL Flip 5 can be used outdoors but it depends on your setting. If you want a louder sound, you might be interested in our JBL Xtreme 3 and Boombox 3 to get the best JBL experience for outdoor settings.

Our JBL Flip 5 Eco is made from 90% recycled plastic. It has up to 12 hours of playtime and an IPX7 waterproof rating up to three feet deep for fearless outdoor entertainment. It also has a PartyBoost feature that allows you to pair two JBL PartyBoost-compatible speakers together for stereo sound or link multiple JBL PartyBoost-compatible speakers to pump up your party.

Thank you for taking the time to provide us with your feedback. We're here to help with your JBL Flip 5. We recommend resetting the speaker. First, remove or forget the speaker from the list of paired Bluetooth devices in the settings of the phone or tablet. Then, with the speaker powered on, press and hold the Volume + and Play buttons simultaneously for 3 seconds until the unit turns off. The speaker has now been restored to factory default settings. If the issue remains, please contact our customer support to assist you further.

Thanks for bringing this to our attention. When the light surrounding the power and Bluetooth button is on, this means the device is in Partyboost mode. You may try to perform a forced power cycle by pressing the power button for 30 seconds and starting the device again. If you have more questions or concerns about your device, please contact our customer support service via our official website or toll-free hotline.

Thanks for your inquiry. Our JBL Flip 5 can be used to connect with your mobile devices via Bluetooth connection. If your player supports Bluetooth, then you may use it to connect with this speaker.