JBL Vibe 200TWS

We're here to help with your JBL Vibe 200TWS. We recommend cleaning the contact pins on the case and earbuds using a cotton swab with alcohol. These pins are sensitive to dust. Please ensure the pins are dried before placing them back on the case. If you need more help, we'd like to work with you directly. Please contact our customer support for assistance.

Thanks for your inquiry. The light indicator of the earbuds of our JBL Vibe 200TWS will flash white if the battery is on a half charge, and turn white on a full charge. You may check on the indicator light to know if the earbuds a recharging.

Thanks for your inquiry. our JBL Vibe 200 TWS comes with a choice of 3 sizes of eartips (S, M, L). You may mix and match the different sizes to get the right fit for your ears so that they may stay in your ears while doing activities in the gym.

Thanks for reaching out. To manually pair both JBL Vibe 200TWS earbuds to each other, tap the button of both earbuds three times simultaneously. This step will manually reconnect both earbuds. If the issue continues, you can unpair or forget the JBL Vibe 200TWS under the list of paired devices on the source and perform a factor reset. To reset the JBL Vibe 200TWS, double-tap the button on any side of the earbuds, then press and hold it for 5 seconds on your third tap. Resetting the earbuds will refresh its Bluetooth configuration and previous pairings. Lastly, test to see if this fixes the problem. If you need more help, please don't hesitate to contact our Customer Support for further assistance.

Thanks for your inquiry. Unfortunately, our JBL Vibe 200 TWS is not compatible with any of our JBL apps. You may download any 3rd party App to adjust the EQ settings of the earbuds.

Thanks for your inquiry. Yes, each side of our JBL Vibe 200TWS earbuds is also separately sold and available in all colors. You can purchase this part directly from us by contacting our Customer Support toll-free hotline at (800) 336-4525.

Our JBL Vibe 200 TWS manual controls are default features that cannot be disabled. If you need more help, please contact our customer support.

Thanks for your inquiry. When charging your JBL Vibe 200TWS, it's necessary that you are using the proper power brick/adapter rated at 5V and at least 1A.

Thanks for reaching out. Our replacement L earbud for the JBL Vibe 200 TWS is available to purchase directly from us by contacting our customer support. For reference, the part number of the L earbuds is 1003042105B0009.

Our JBL Vibe 200TWS is rated IPX2 and is not recommended to be used while showering. IPX2 only protects against "dripping water at a 15-degree angle"