JBL Vibe 200TWS

Answer from Customer Support23 days

Thanks for your inquiry. Please note that our JBL Vibe 200 TWS automatically enters power-saving mode after a few minutes of inactivity if it doesn't receive any audio signals.

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Answer from Customer Support1 month

To connect our JBL Vibe 200TWS to your iPhone or iPad, simply hold the button of the right earbud for 5 seconds to enter Pairing mode (the LED will start flashing blue). Make sure that the Bluetooth of the source device is turned on in your settings. Then scan and select the name of the earbuds, and accept to pair when prompted.

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Answer from Customer Support1 month

Our JBL Vibe 200TWS is designed in the USA and assembled in China.

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Answer from Customer Support2 months

Thanks for your interest. Our JBL Vibe 200TWS is neither waterproof nor sweatproof and isn't safe to get washed. For water activities, we suggest the JBL Endurance Dive, as it has an IPX7 waterproof rating. It can only withstand being submerged in water at a depth of 1 meter for up to 30 minutes.

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Answer from Customer Support3 months

Our JBL Vibe 200 TWS does not have a feature to adjust the Bass of the earbuds. Please try using a different device or perform a factory reset by tapping the touch control twice and hold for 5 secs. If you have questions or concerns about your device, feel free to contact our customer support for further assistance.

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Answer from Customer Support3 months

Our JBL Vibe 200TWS will work with devices that support wireless Bluetooth connectivity. Please make sure that the earbuds are in pairing mode (blue light blinking) while connecting. You can also try to perform a factory reset. To do this, double tap on the right earbud. Then, on the second tap, press and hold the button for more than five seconds (until the unit shuts off). Please make sure that both earbuds are out of the charging case before doing so. It also may be necessary to remove or forget the earbuds from the list of paired Bluetooth devices to pair again. We also recommend getting the latest driver version for your device.

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Answer from Customer Support4 months

Yes, our JBL Vibe 200 TWS is compatible with both Android and iOS mobile devices.

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Answer from Customer Support4 months

The LED light indicator will display red when the battery is low on charge, Yellow means the battery has a 50% charge and Green when the device is fully charged. You may simply charge your earbuds and case to 100% to avoid the red and yellow light display.

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Answer from Customer Support5 months

Our JBL Vibe 200TWS has a deep bass sound and a playtime of 20 hours. It also has a dual connect feature, a comfortable fit, and is pocket-friendly. If you have any questions or concerns, please contact our customer support.

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Answer from Customer Support5 months

Our JBL Vibe 200TWS has a deep bass sound and a playtime of 20 hours. It also has a dual connect feature, a comfortable fit, and is pocket-friendly. If you have any questions or concerns, please contact our customer support. 

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Answer from Customer Support6 months

Thanks for reaching out. If the right earbud is not syncing with the left earbud, you may tap both earbuds three times simultaneously to re-connect. Please check that both of the earbuds have charge to ensure continuous connection. You can also try to perform a factory reset. Please follow these steps: Press twice on both earbuds and hold for 5 seconds until a blue and white light starts flashing slowly. If the issue still persists, please contact our customer support service via our official website or toll-free hotline.

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