Wemo WiFi Smart Plug

edcarrera07 · 18 days ago

device does not work, after 2 months. try contacting support but no help! end up putting device in the trash

santacruz1966 · 4 months ago

After 4 calls (one where I was waiting for 90 minutes) to Wemo support I and Wemo support have given up. The plug will not adhere to the sunset rule. Yes, it has the latest firmware, yes I have the latest IOS App, yes I have reset the plug to factory settings, yes it is close to router (2 ft), yes I have re-established several sunset rules. Note that I have 5 other older wemo plugs working with the sunset rule on the same network. They want to send me a new one but the last time I had an issue like this was with the outdoor plug which WEMO admitted that it would never work with the sunset rule due to firmware issues. I fear this is the same issue here.

edcarrera07 · 18 days ago

device does not work, after 2 months. try contacting support but no help! end up putting device in the trash

santacruz1966 · 4 months ago

After 4 calls (one where I was waiting for 90 minutes) to Wemo support I and Wemo support have given up. The plug will not adhere to the sunset rule. Yes, it has the latest firmware, yes I have the latest IOS App, yes I have reset the plug to factory settings, yes it is close to router (2 ft), yes I have re-established several sunset rules. Note that I have 5 other older wemo plugs working with the sunset rule on the same network. They want to send me a new one but the last time I had an issue like this was with the outdoor plug which WEMO admitted that it would never work with the sunset rule due to firmware issues. I fear this is the same issue here.

lacey100 · 4 months ago

WiFi App connection issues to smart plugs, consistently drop. Wemo backbone network is spotty. Frustrating to say the least.

Madmaxx · 5 months ago

These devices are some of the biggest pieces of electronic junk I’ve ever known to exist. I’m not sure what their issue is, whether it’s their app that decides to all of a sudden disconnect from their devices or their devices that have an extreme problem at reconnecting. This is a wide-open market for any company that can produce something like this that has quality because Remo‘s are just nothing but a piece of junk. I am about five minutes away from taking a sledgehammer to my devices and calling it a day and a lesson well learned! Even this area to write a review is so screwed up you can’t scroll up 10 shore the previous portion of your message is all spelled correctly. Please Wemo… File chapter 11 and go away!

dpm1028 · 5 months ago

I purchased this plug because the one I had was old and not accurately turning on and off at sunrise and sunset. Since I put the new one in, it still turns on and off at times nowhere near sunrise and sunset.

Kingsbury76 · 6 months ago

Doesn’t work after a week of trying to connect it I bought something else it never connected to my network

DR BEAR · 6 months ago

This particular plug, along with other WEMO plugs, continuously lose connection to Alexa and also in it's own app. No, it isn't my home WIFI or any issues with other electronics. This seems to be a common complaint from other WEMO users and has been going on since I first started using WEMO's. Belkin and/or Apple seem to ignore the issue(s) and or fail to ever resolve the problem(s). Otherwise, it's a great product. However, the overall solution seems to be ....move to a different smart device manufacturer.

Missinde · 6 months ago

Yes, I'd recommend this product.

nice and easy to set up and use,, works great! Glad that I don't have to use Alexa nor other similar things for this to work. With the app on my phone, I can turn my lava lamps and get them warming up before I get home.

Maria H · 6 months ago

I would be much happier if it didn’t keep going offline. I tried resetting it, and it works for a while and then goes offline again. Otherwise I love them.

psquared · 6 months ago

Yes, I'd recommend this product.

Older ones giving some problems, but newer ones doing fine. We have 14 in 3 story house (a finished basemen) and the 2 we just bought will put one in every room except 3 bathrooms. We also have an outdoor one but only use at Christmas.