Wemo WiFi Smart 3-Way Light Switch

Incredibly Buggy, Even Worse Support sssss

1 out of 5 rating

rebeccamac . 3 months ago

Half the time I try to use the switch it tells me "Wemo is unavailable right now". Have to reset it regularly. Now had an issue where it won't reset, and for 9 days they have not resolved the issue, Twitter support gives different answers than 2nd tier support, and you cannot reach anyone on the phone. 9 days! I had to turn my breaker off for multiple lights in the house because the constant clicking and light show (blinking blue, red and green!) was unbearable. Still not resolved. Now they are trying to say I didn't use an electrician! I've had it over a year and my electrician is excellent. Get a Kasa. Belkin has no interest in investing in the Wemo brand for support or product.

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Doesn’t fit sssss

1 out of 5 rating

Sonia doc fixndndjdnx . 8 months ago

This switch is too bulky and doesn’t fit the existing box case. Also the wiring comes with connectors which makes it even harder to fit the switch to the box case. Only buy it for newly built home otherwise you’ll have to take out your existing box case and put in a new one.

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Customer Support - 8 months ago

Hi Sonia doc fixndndjdnx, We thank you for sharing your honest review with your Wemo WLS0403. For proper assistance with the installation, it is highly recommended that you seek a professional electrician. Nonetheless, should you need further assistance with the setup and configuration, you may reach out to our phone support team as they are more than willing to help. Please refer to this link for our hotline numbers: https://www.belkin.com/us/support-article?articleNum=55022. Regards, Lance Wemo Support

Scarcer than hens teeth sssss

3 out of 5 rating

SvenJ . 9 months ago

[This review was collected as part of a promotion.] I have managed to secure a few of these. They seem to work fairly well and have the feature of working with Homekit, Echo and Google. Only needing o one for a 3 way setup is great. Have used on light and fan circuits. Have had to resort to buying refurbished or used units. Would recommend if I had the feeling Belkin was going to continue making them.

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Worked for awhile sssss

1 out of 5 rating

Marhago . 1 year ago

Have 3 lite switches and 3 plug in modules. Set up a breeze, but after some time (months) goes randomly offline, takes literally hours sometimes to restablish, between failure to see wifi, failure to connect to app, multiple resets, router resets, etc. last week 2 light delivered dropped and been unable to reestablish after hrs trying.

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Customer Support - 1 year ago

Hi Marhago, , We understand how important it is to have your Wemo devices and the app work as expected, and we’re sorry to hear of your less than satisfactory experience. Making sure that the Wemo is running with its latest firmware and is placed within the Wi-Fi range of the wireless router may help resolve the issue. Nonetheless, our Escalation Engineers would be more than glad to turn things around. Just email us at WemoCares@belkin.com along with your contact details and the link to this review as our reference. Regards, Chu Wemo Support

It didn’t work sssss

1 out of 5 rating

Aaron 323 . 1 year ago

Hired an electrician to install and the unit didn’t work. Waiting on replacement now.

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Customer Service - 1 year ago

Hi, Aaron, Your experience is far from expected. Our Wemo Smart Light Switch 3-Way should work after the installation as long as the system requirements are met. Please don't hesitate to get in touch at WemoCares@belkin.com should you encounter issues with the replacement device. We're eager to assist. Indicate your contact details and the link to this review when you reach out. Regards, Carl Wemo Support

Upgrade your app firsr sssss

4 out of 5 rating

JasB . 1 year ago

Yes, I'd recommend this product.

Worked only after app software upgrade. Now working fine. Had to delete and reinstall app first- a pain.

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Great security enhancement sssss

5 out of 5 rating

RM Florida . 1 year ago

Yes, I'd recommend this product.

Simple to install. This is my second switch which operate both my home and garage flood lights via Alexia, Great security addition when home or away

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Great switch, excellent functionality sssss

5 out of 5 rating

David G . 1 year ago

Yes, I'd recommend this product.

Easy to setup, works well, great features. Make sure you have a common wire before purchasing.

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Must have for a smart home. sssss

4 out of 5 rating

Smart home nut . 1 year ago

Yes, I'd recommend this product.

Love the product. Always works great. The only reason I took off one star was because it is a lot to fit in the box.

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Well Worth It sssss

5 out of 5 rating

Jeff MO . 1 year ago

Love this thing. It was pretty easy to setup, although my house/electrical is rather new (2016) so older houses may not have the right setup. Double check that. Otherwise, it is so helpful to have this three way switch installed to allow for connecting to my Google Home device.

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Wemo WiFi Smart 3-Way Light Switch

Price

Reviews

4.1

Incredibly Buggy, Even Worse Support sssss

Doesn’t fit sssss

Features

Specs

SKU#

What's in the box

4.1

Incredibly Buggy, Even Worse Support sssss

Doesn’t fit sssss

Scarcer than hens teeth sssss

Worked for awhile sssss

It didn’t work sssss

Upgrade your app firsr sssss

Great security enhancement sssss

Great switch, excellent functionality sssss

Must have for a smart home. sssss

Well Worth It sssss

Frequently asked questions