Due to inactivity, your session will end in approximately 2 minutes. Extend your session by clicking OK below.
Due to inactivity, your session has expired. Please sign in again to continue.
Cancel or change your online phone or accessory order
Did you order the wrong phone or accessory online or in the My Verizon app and want to change or cancel the order?
Once your order is submitted online, the ordered items usually can't be changed or modified. But you may be able to cancel and reorder, or make an address change if needed. Learn more below.