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Smart Wrist™ by Orbic® - Support Overview

Find device-specific support and online tools for your Smart Wrist by Orbic.
Activate and set up

Activate and set up your Smart Wrist


Troubleshoot Smart Wrist

This online tool will help you identify and resolve problems with your device.


Filter all topics below.


Activation, Setup & User Guides

Orbic Smart WRIST - Add an Existing Google Account

Here's how to add an existing Google (Gmail) account to your Orbic Smart WRIST.

Smart Wrist by Orbic User Guide (PDF)

This User Guide can help you get the most out of your Smart Wrist™ by Orbic®. Learn about set up, advanced feature use and navigation.

Smart Wrist by Orbic - Activate / Set Up Device

Here's how to quickly set up your Smart Wrist.

Battery & Power

Smart Wrist by Orbic - Charge the Device

Here's how to charge your Smart Wrist.

Smart Wrist by Orbic - Extend Battery Life

Here are some ways to improve the battery life of your Smart Wrist by Orbic.

Smart Wrist by Orbic - View Battery Info

Here's info on the battery specs (e.g., Usage Time, Standby Time, etc.) for your Smart Wrist.

Bluetooth

Smart Wrist by Orbic - Delete Paired Bluetooth Connection

Here's how to remove an existing Bluetooth connection on your Smart Wrist by Orbic.

Smart Wrist by Orbic - Turn Bluetooth On / Off

Here's how to turn Bluetooth for your Smart Wrist on or off and make it visible to other devices for pairing.

Calling & Dialing

Smart Wrist by Orbic - Answer a Call

Here's how to answer a call from your Smart Wrist.

Smart Wrist by Orbic - Call a Number

Here's how to place a call from your Smart Wrist.

Smart Wrist by Orbic - View / Delete Call History

Here's how to view and delete call history from your Smart Wrist.

Contacts

Smart Wrist by Orbic - View Contacts

Here's how to view contacts on your Smart Wrist.

Data

Orbic Smart WRIST - Allow / Deny Data Roaming

​Here's how to turn data roaming for your Orbic Smart WRIST on or off.​​

Smart Wrist by Orbic - Allow / Deny Data Roaming

Here's how to turn data roaming for your Smart Wrist on or off.

Smart Wrist by Orbic - Turn Data On / Off

Here's how to turn cellular data for your Smart Wrist on or off.

Smart Wrist by Orbic - Manage Data Usage

Here's how to view the data usage and data usage cycle on your Smart Wrist.

Date & Time

Smart Wrist by Orbic - Set Date and Time

If your Smart Wrist shows the incorrect date and / or time, here's how to correct it.

Device ID & Info

Smart Wrist by Orbic - View Device ID (ESN / IMEI / MEID)

Here's how to view the device ID (IMEI) for your Smart Wrist.

Smart Wrist by Orbic - View Phone Number

Here's how to view the phone number associated with your Smart Wrist.

Device Settings

Smart Wrist by Orbic - Adjust Display Settings

Here's how to adjust the brightness and screen timeout settings for your Smart Wrist.

Smart Wrist by Orbic - Manage Do Not Disturb Settings

Here's how to check Do Not Disturb settings if your Smart Wrist isn't receiving calls or alerts for texts and email.

Smart Wrist by Orbic - Turn Airplane Mode On / Off

To turn Verizon network services on / off or if they aren't functioning on your Smart Wrist, view this info.

Email/Gmail

Orbic Smart WRIST - Reply to an Email Message

Here's how to reply to email from your Orbic Smart WRIST.

​​​Orbic Smart WRIST - Remove Gmail Account

Here's how to remove a Gmail (Google) account from your Orbic Smart WRIST.

GPS & Location Based Services

Smart Wrist by Orbic - Turn GPS Location On / Off

Here's how to turn the GPS location services for your Smart Wrist on or off.

Home Screen

Smart Wrist by Orbic - Access Notification Panel

Here's how to view and dismiss notifications for your Smart Wrist.

Lock, Unlock, Password & Security

Smart Wrist by Orbic - Enable / Disable / Modify Screen Lock

Here's how to set up, change or disable the screen lock option (PIN) for your Smart Wrist.

Smart Wrist by Orbic - Unlock the Device

Here's how to unlock the screen on your Smart Wrist.

Memory/Storage

Smart Wrist by Orbic - Check Device Storage

Here's how to check available space if your Smart Wrist runs slowly / crashes, apps freeze or you can't save media.

Operating System & Software

Smart Wrist by Orbic - Factory Data Reset (Powered On)

Here's how to factory / hard reset your Smart Wrist if the screen freezes or call, app, audio or sync issues occur.

Smart Wrist by Orbic - Install System Updates

Here's how to check for and install software updates on your Smart Wrist.

Smart Wrist by Orbic - View Software Version

Here's how to view the software version your Smart Wrist is running.

Smart Wrist by Orbic Software Update

Get instructions on downloading the latest software update for performance improvements and feature enhancements to your Orbic Smart Wrist.

Software Upgrade Assistant (Orbic) - Initial Setup

Here's how to install the Orbic Upgrade Assistant on your laptop or computer.

Software Upgrade Assistant (Orbic) - Repair Assistant

Here's how to repair software issues on your Orbic device or complete an update if the software update failed.

Software Upgrade Assistant (Orbic) - Software Update

Here's how to upgrade the software on your Orbic device if the software update failed.

SIM Card

Smart Wrist by Orbic - Enable / Disable / Modify SIM PIN

Here's how to change the SIM PIN for your Smart Wrist by Orbic or turn it on / off.

Smart Wrist by Orbic - View SIM Card Number

Here's how to view the SIM card number associated with your Smart Wrist.

Sounds, Volume & Audio

Smart Wrist by Orbic - Set Ringtones

Here's how to set or change ringtones on your Smart Wrist.

Smart Wrist by Orbic - Vibrate Mode

Here's how to turn vibrate mode for your Smart Wrist on or off.

Smart Wrist by Orbic - Volume Controls

Here's how to control the volume of your Smart Wrist.

Status Indicators/Lights

Smart Wrist by Orbic - View Signal Strength

Here's how to view signal strength on the Smart Wrist.

Text & Multimedia Messaging

Smart Wrist by Orbic - Create and Send a Text Message

Here's how to create and send a text message from your Smart Wrist by Orbic.

Smart Wrist by Orbic - View Text Messages

Here's how to view text messages from your Smart Wrist.

Wi-Fi & Network

Orbic Smart WRIST - Restart Device

Here's how to restart your Smart Wrist if it crashes or resets, freezes or runs slowly.

Smart Wrist by Orbic - Add a Wi-Fi Network

Here's how to add a Wi-Fi network to your Smart Wrist.

Smart Wrist by Orbic - Remove Wi-Fi Connection

Here's how to remove a saved Wi-Fi network from your Smart Wrist.

Smart Wrist by Orbic - Turn Wi-Fi On / Off

Here's how to turn Wi-Fi for your Smart Wrist on or off.