Have a phone you love? Get up to $500 when you bring your phone. Plus, get iPhone 13, on us. Online only. With select 5G Unlimited plans. Ends 3.20. Buy now
Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 3/31/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req's are no longer met; 0% APR.
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Troubleshooting
I Can't Make Calls
We’re sorry to hear that you’re having trouble making calls! We understand how inconvenient that can be, and we'll try to make this process as simple as possible so you can get your phone and your service back up and running again. Our step-by-step online troubleshooter can help you. This troubleshooter is designed to gather data from your account and your phone, as well as collect answers you provide to questions that apply to the problem you’re reporting. Whether you’re using an Apple iPhone or a Samsung, Motorola or other Android smartphone, this problem solving approach will allow us to intelligently address your issue in the most direct manner possible so you can go about your day with minimal interruption.
Troubleshoot your device.
Many issues with your mobile device can be resolved by simply restarting your device. If that doesn't solve your issue, visit our Troubleshooter.