Due to inactivity, your session will end in approximately 2 minutes. Extend your session by clicking OK below.

Due to inactivity, your session has expired. Please sign in again to continue.


I Can't Make Calls

We’re sorry to hear that you’re having trouble making calls! We understand how inconvenient that can be, and we'll try to make this process as simple as possible so you can get your phone and your service back up and running again. Our step-by-step online troubleshooter can help you. This troubleshooter is designed to gather data from your account and your phone, as well as collect answers you provide to questions that apply to the problem you’re reporting. Whether you’re using an Apple iPhone or a Samsung, Motorola or other Android smartphone, this problem solving approach will allow us to intelligently address your issue in the most direct manner possible so you can go about your day with minimal interruption.
Troubleshoot your device.
Many issues with your mobile device can be resolved by simply restarting your device. If that doesn't solve your issue, visit our Troubleshooter.