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Verizon GizmoWatch™ - Support Overview

Find device-specific support and online tools for your Verizon GizmoWatch.

Filter all topics below.

Activation, Setup & User Guides

GizmoHub App - Apple® iPhone® - Remove Child Profile

Here's how to remove a child profile via the GizmoHub app on your iPhone.

GizmoWatch - Activate / Set Up Device

Here's how to set up your child's GizmoWatch using the GizmoHub app.

GizmoWatch - Link to Smartphone

Here's how to troubleshoot if your GizmoWatch isn't connecting to the caregiver's smartphone.

GizmoWatch - Short Code Messaging Troubleshooting for Activation

Here's how to handle problems with short code messages when activating your Gizmo wearable.

Manage Gizmo devices with the GizmoHub app FAQs

Learn how to set up the GizmoHub app on your phone and how to troubleshoot issues. The GizmoHub app lets you call, find and control your Gizmo wearable devices.

Verizon GizmoWatch Quick Reference Guide (PDF)

Get instructions on how to set up and use the Verizon GizmoWatch.

Verizon GizmoWatch User Guide (PDF)

Get instructions on how to set up, pair and access features for the GizmoWatch. Use the GizmoHub app to locate and communicate with all Gizmo devices.


GizmoWatch - Power the Device On / Off

Here's how to turn your GizmoWatch on or off.

GizmoWatch - Prevent Dust / Water Damage

Here's import info on dust and water resistance specs of your GizmoWatch.

Battery & Power

GizmoWatch - Charge the Device

Here's how to charge your GizmoWatch.

GizmoWatch - Check Battery Life

Here's how to check the battery life on your GizmoWatch.

Calling & Dialing

GizmoWatch - Call a Number

Here's how to make and end a call on your GizmoWatch.


GizmoWatch - Choose Contact Picture

Here's how to choose a picture for a contact on your GizmoWatch.

Device ID & Info

GizmoWatch - View Device ID

Here's how to find the device ID (IMEI) for your GizmoWatch.

Device Settings

GizmoWatch - Configure Settings

Here's how to configure settings on your GizmoWatch.

GPS & Location Based Services

GizmoWatch - Send Location Update

Here's how to send a location update from your GizmoWatch.

Home Screen

GizmoWatch - View Home Screen Panels

Here's how to view your home screen panels on your GizmoWatch.

Operating System & Software

GizmoWatch - Factory Data Reset (Powered On)

Here's how to reset your GizmoWatch if it has a blank screen or you can't make or receive calls.

GizmoWatch - View Software Version

Here's how to view the software version on your GizmoWatch.

Verizon GizmoWatch - Software Update

Get instructions on downloading the latest software update for performance improvements and enhancements to your GizmoWatch.

Sounds, Volume & Audio

GizmoWatch - Set Ringtone

Here's how to set a ringtone on your GizmoWatch.

GizmoWatch - Volume Controls

Here's how to adjust the volume on your GizmoWatch.

Status Indicators/Lights

GizmoWatch - View Signal Strength

Here's how to view signal strength on your GizmoWatch.

Text & Multimedia Messaging

GizmoWatch - Create and Send a Text Message

Here's how to create and send a text message on your GizmoWatch.