Rapid Response Retainer

Get proactive incident response customized to your cyber-risk profile from our dedicated team of experts.

  • Minimize your time to contain and recover from a breach

  • Rapid Response Retainer gives you the expertise, tools and knowledge to prepare for and respond to cyberattacks. It’s designed to mitigate risk, augment your security personnel and control the costs of incident response.

Rapid Response Retainer is best for:

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    Organizations that can benefit from having their incident response teams augmented with on-demand expertise

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    Organizations looking to quickly contain incidents and recover from breaches backed by guaranteed SLAs

  • Shield


    Security leaders who want to proactively defend their organizations from potential attacks

  • How strong is your cybersecurity?

  • Find out with a free, personalized security rating and analysis for your organization.

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    What is it?

    The service includes a core package of essential components, such as a proactive assessment, an emergency escalation protocol and a guaranteed service level agreement (SLA). It also has custom add-on service options, such as endpoint telemetry analysis, network telemetry analysis and more.

  • Two workers walk through a server room.

    How does it help you?

    It helps you proactively manage risk by optimizing your remediation measures with advanced planning, forward-deployed capabilities and on-demand resources for incident response. Plus, it helps you control the costs of defending against and recovering from cyberattacks.

Features of Rapid Response Retainer

  • Incident response planning

    Our experts assess your current security procedures, identify gaps and make suggestions to address them.

  • Elastic SLAs

    Use predeployed capabilities to shorten response times.

  • Tailored services

    Select the add-ons you want, from network or endpoint telemetry analysis to dark web hunting or our backbone netflow collection.

  • Dedicated emergency assistance

    Work with your own dedicated investigative liaison as a single point of contact during a breach.

  • Incident response support

    Contact our incident hotline 24/7 and get rapid help from our global teams and threat intelligence platform.

Valuable resources and information

  • Prepare for complex threats.

    The Cyber-Espionage Report (CER) helps you understand the threat landscape and what you can do to hunt, detect and respond to attacks.

    Read the report
  • 2021 Data Breach Investigations Report

    Understand what you’re up against with cybersecurity insights powered by new threat patterns and analysis of 5,258 breaches.

    Read the report
  • Verizon Incident Preparedness and Response (VIPR) Report

    Optimize your incident response plan with a data-driven, scenario-driven approach.

    Read the report
  • Rapid Response Retainer solution brief

    Discover the solution’s value and see the retainer’s available options.

    Get the brief

Why Verizon

  • 61 B

    security events and 500 M incidents (on average) monitored each year

  • 25+

    years of industry experience

  • 6

    digital forensics labs located around the world

  • 600+

    cases worked on average for customers worldwide each year

Let's get started.