Awards and recognition

See what industry experts and analysts are saying about Verizon.
 

    • Network quality

      J.D. Power

      Verizon has received more J.D. Power Network Quality Awards than any other provider in this study, 27 times in a row.1

      Read the article

Network

Most recognized

RootMetrics

Verizon has been the most recognized in the history of the RootMetrics® State of the Mobile Union report

Most awarded  based on rankings from RootMetrics® U.S. National RootScore® Reports: 2H 2013 - 1H 2021. Tested with best commercially available smartphones on three national mobile networks across all available network types. Your experiences may vary. The RootMetrics award is not an endorsement of Verizon.
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Network

Still number 1

J.D. Power

Verizon was ranked #1 in wireless network quality and #1 for call/message/data quality.

Verizon Wireless received the lowest rate of reported problems in the J.D. Power 2021 U.S. Wireless Network Quality Study of customers’ perceptions of network performance with wireless carriers. For J.D. Power 2021 award information, visit jdpower.com/awards.  
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Network

Most awarded brand in network quality

J.D. Power

Verizon has received more J.D. Power Network Quality Awards than any other provider in this study, 27 times in a row.

Verizon received the highest number of awards in network quality for the 27th time as compared to all other brands in the J.D. Power 2003-2021 Volume 1 and 2 U.S. Wireless Network Quality Performance Studies. Network Quality measures customers’ satisfaction with their network performance with wireless carriers. For J.D. Power 2021 award information, visit jdpower.com/awards.
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IoT and M2M

Verizon named a leader and top innovator in commercial telematics.

ABI Research

Verizon's high scores in driver, vehcile and cargo monitoring, and its wealth of features and UI/UX helped the company take the top spot in innovation in ARI's Commercial Telematics Vendors Competitive Ranking, QTR 3, 2020, report.

ABI Research, Commercial Telematics Vendors Competitive Ranking, QTR 3, 2020
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Communications

A UCaaS leader for enterprise

IDC

Verizon was named a leader for its unified communications as a service (UCaaS) solution in IDC's MarketScape: Worldwide UCaaS Service Providers for Enterprise 2021 Vendor Assessment.

IDC’s MarketScape: Worldwide UCaaS Service Providers for Enterprise 2021 Vendor Assessment, US47452521e, February, 2021. IDC MarketScape vendor analysis model is designed to provide an overview of the competitive fitness of ICT suppliers in a given market. The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor’s position within a given market. The Capabilities score measures vendor product, go-to-market and business execution in the short-term. The Strategy score measures alignment of vendor strategies with customer requirements in a 3-5-year timeframe. Vendor market share is represented by the size of the icons. A licensed reprint is available at https://idcdocserv.com/US47452521e_Verizon
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Communications

A UCaaS leader for SMB

IDC

Verizon was named a leader for its unified communications as a service (UCaaS) solution in IDC’s MarketScape: Worldwide UCaaS Service Providers for SMB 2021 Vendor Assessment.

IDC, IDC’s MarketScape: Worldwide UCaaS Service Providers for SMB 2021 Vendor Assessment, US47452421e, February, 2021
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Communications

Five-time leadership award winner for VoIP access and SIP trunking

Frost & Sullivan

Verizon’s stand-out position among North American Voice over IP (VoIP) access and Session Initiation Protocol (SIP) trunking services providers has helped it earn Frost & Sullivan’s best practices award for market leadership an unprecedented five times.

Frost & Sullivan, May 2021, Market Leadership Award,North American VoIP Access and SIP Trunking  Analyst: Michael Brandenburg
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Communications

A Gartner® Magic Quadrant™ Visionary

Gartner

Gartner has positioned BlueJeans by Verizon as a Visionary in the 2021 Magic Quadrant™ for Meeting Solutions.

Gartner, Magic Quadrant for Meeting Solutions, Mike Fasciani | Tom Eagle | Brian Doherty | Christopher Trueman, 7 October 2021. Gartner and Magic Quadrant are registered trademarks of Gartner, Inc. and/or its affiliates in the U.S. and internationally and are used herein with permission. All rights reserved.

Gartner does not endorse any vendor, product or service depicted in its research publications and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s Research & Advisory organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
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International

2021 Company of the Year

Frost & Sullivan

Verizon was recognized for excellence in best practices in the Australia managed security services (MSS) industry. Verizon’s extensive MSS offerings and global capability enable the company to gain greater popularity and preference among customers in Australia, allowing it to register double-digit growth in the Australian MSS market in 2020 to strengthen its market leader position.

Frost & Sullivan, Australia Managed Security Services Industry, Excellence in Best Practices; 2021 Company of the Year
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International

Professional User Rating 2021

techconsult

Market analyst techconsult in Germany evaluates managed services ranked by customer reviews, based on more than 67 different criteria.

Published: Q2 - 2021
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  • 1Verizon received the highest number of awards in network quality for the 27th time as compared to all other brands in the J.D. Power 2003-2021 Volume 1 and 2 U.S. Wireless Network Quality Performance Studies. Network Quality measures customers’ satisfaction with their network performance with wireless carriers. For J.D. Power 2021 award information, visit jdpower.com/awards.