Device Trade-In for Business

Switch and get a free 5G phone on us. On initial online purchase only. Up to a $1,200 value with select trade-in and Business Unlimited plan.

Offer available to new VZ biz customers on initial new smartphone purchase only. Acct. creation & initial purchase must be completed in one transaction. Taxes & fees apply. New line w/device payment purchase agmt & Business Unlimited Pro plan req’d. iPhone 14, iPhone 14 Plus, iPhone 15, Google Pixel 8, Samsung Galaxy S23 & Galaxy S24 offers also available with Biz Unlimited Plus plan. 0% APR. Up to $1,000 (iPhone 15 Pro 128GB or 256GB, iPhone 15 Pro Max 256GB, Pixel 8 Pro 128GB or 256GB, Galaxy S24+ or Galaxy Z Flip5 256GB), $930 (iPhone 15 Plus 128GB or 256GB), $830 (iPhone 15 128GB or 256GB), $800 (Pixel 8 or Galaxy S24), $730 (iPhone 14 128GB or 256GB or iPhone 14 Plus 128GB or 256GB) or $700 (Galaxy S23) credit, varying by smartphone trade-in, applied to acct over the term of your agmt (up to 36 mos); promo credit ends when eligibility requirements are no longer met. Credit will not exceed device price. Mo credits begin 2-3 bills after trade-in device is received by VZ. Smartphone trade-in must be received by VZ w/in 90 days & meet program requirements. Most trade-in device conditions accepted; exclusions apply. 10-line trade-in limit per order. Cannot be combined with other device offers. Add’l $200 new customer credit applied to acct after 2-3 bills. VZ reserves the right to charge back to your acct all or a portion of the value of the $200 promotional credit you received as part of this offer in the event you no longer meet the eligibility requirements. Any such charge back may be subject to the terms of your VZ agmt. Offer available online only for a limited time.

How it works

Save money when you trade in an eligible old business phone or device and get credit toward your next purchase.

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Shop for a device for a new line or upgrade.

Answer a few questions

Tell us about the device you would like to trade in.

Back up

Be sure to back up your content and clear your data.


Mail your old device to us within 90 days.


We’ll apply your credit once we receive your device.

Register and trade in.


Simple and easy

Save money on your Verizon purchase.


We follow strict guidelines to make sure all device data has been completely erased.


Recycle your old device and help reduce e-waste, so the environment wins.

how to get started

Stay up to date

Check the status of your trade at any time using the Trade-In Tracker.


You can trade in the following devices types from any carrier:

  • Smartphones
  • Tablets
  • Basic phones
  • JETPACK® devices
  • Netbooks

The following types of devices are not accepted for trade-in:

  • Samsung Galaxy® camera
  • Vehicle diagnostics or Delphi Connect
  • Other connected devices (not accepted for machine-to-machine [M2M] devices)

Once we receive your device:

  • You'll receive an email confirmation that your shipping materials have been received
  • The device will be appraised and you'll receive an email with the final appraised value
  • Your credits will begin two to three bills after your device is appraised. Existing Verizon customers may be eligible for instant credits

Note: Our first priority is to renew and reuse the device. When devices can't be renewed and must be recycled, we adhere to a zero-landfill policy to keep electronic waste out of landfills.

Visit our Device Trade-In for Business Program Guide to learn how to trade in your device.

Yes. All personal content needs to be removed. Before sending the device:

  • Ensure all personal information, like passwords, locks, and SIM and SD cards, is removed from the device. Refer to your device's Interactive Simulator or the manufacturer's website to follow all steps 
  • Turn off the Find My iPhone® feature
  • All mobile device management (“MDM”) software must be removed. MDM software includes, but is not limited to: Apple® Business Manager, Apple Device Enrollment, Samsung Knox®, MobileIron®, AirWatch®, and similar platforms and apps

If you choose to print your return label online:

  • Securely package your device using bubble wrap or a similar packing material and place it in a box so your trade-in safely reaches us
  • Peel and stick the return label provided on the outside of the box
  • Keep the tracking number for your records
  • Take your package to the carrier listed on the shipping label or contact them for pickup

If you received a trade-in recovery kit:

  • Place your device in the kit
  • Peel and stick the return label provided on the outside of the box
  • Take your package to the carrier listed on the shipping label or contact them for pickup
  • Keep the tracking number for your records.

You check the status or your trade-in submission or reorder shipping materials at any time. You'll need your submission ID and phone number associated with the device trade-in request.

If you haven't shipped the device, you don't have to do anything. Simply don't ship the device and your submission will be canceled.

Devices that have already been shipped can't be returned.


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