Creating differentiated customer experiences
The customer relationship no longer begins and ends with an in-store transaction. Customers now demand multiple options for interacting with brands and they want personalized, elevated experiences.
Our advanced technologies can help you deliver engaging and differentiated customer experiences across all touchpoints: on the web, through mobile apps, on the phone and in the store. Meanwhile, customer data can give you the insights you need to design marketing campaigns that have a measurable impact.
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Deliver the experiences your customers are looking for.Learn more
Discover the five technologies that can help you differentiate your brand.
5G built right for shoppingWatch the video
See how the next era of online retail will be ultra personalized and interactive.
Deliver customer experiences that keep them coming back.See the infographic
Learn about the importance of setting your company apart from the competition with outstanding customer service.
Managed and Professional Services
From design and implementation to analytics and maintenance, our consultants have the deep industry expertise needed to help you develop strategies that will drive results.
Managed Network Services
Trust us to help you manage the day-to-day tasks that help keep your network secure and agile.
Managed Security Services
Proactively identify vulnerabilities and prioritize threats with our monitoring and management services.
Customer Experience Consulting
Our end-to-end CX and contact center services can support your business transformation.
Key products and technologies
Build stronger customer relationships with media-rich marketing, context- and location-based offers, AR/VR-enabled digital engagement, and other innovations—all made possible by the winning combination of 5G and mobile edge computing (MEC).
Learn about 5G Edge
Augmented reality/virtual reality
Creating powerful customer experiences using AR and VR technologies requires the low latency, high speeds and large data volumes that 5G Ultra Wideband and MEC can support.
Quickly and seamlessly route customers’ calls to the right people, so you can provide the convenient support that helps build and foster customer satisfaction and loyalty.
Get details on One Talk
See how connected stores
are the future of retail.
Explore these interactive store illustrations to see how advanced technologies are helping to reshape retail and restaurant experiences.
Products for retail
There are many possibilities for what the future of retail could look like, so whatever vision you have for your business, we have the products and solutions that will help you build it.
5G Ultra Wideband
Redefine what's possible in retail by using the low latency and massive capacity of 5G to drive immersive and personalized online, mobile and in-store experiences.
LTE Business Internet
Provide connectivity, data and application visibility beyond your store walls with a fast, fixed internet connection that’s easy to self-install at any location where Verizon 4G LTE coverage is available.
Network as a ServiceKeep up with the pace of your customers’ evolving needs with a flexible network infrastructure that can allow you to quickly scale and adopt new technologies and capabilities.
Mobile Device ManagementUse mobile device management, mobile threat defense and endpoint security to protect your customer and business data on devices across the retail ecosystem.
Network and Cloud SecurityDeploy network monitoring and cloud security services to address core network security, and leverage mobile solutions to help ensure data security across all your devices.
Asset TrackingImprove customer experiences by collecting and analyzing data that can help personalize shopping, determine product availability and location, and improve overall operational efficiencies.
DX Advisory Services
Take advantage of a suite of consulting services focused on helping retailers improve customers' experiences and streamline operations.
Get unprecedented insight into the root cause of disruptions across your network—down to individual devices and applications—to help ensure consistent and reliable shopping experiences.
Backup Internet and Failover solutions
Use our reliable 4G LTE wireless network to help keep your critical applications online or to support temporary or remote locations.
The Future of Work industry report: Retailers prepare for a new environment
See how we helped retailers identify their future readiness by examining four critical dimensions.Read more
5G use cases
Learn how retailers can deliver exceptional customer experiences by improving access to product information and availability.Learn more
How MEC Can Give Retail an Edge
Learn how multi-access edge computing (MEC) could impact the retail industry.Watch the video
Retail’s Digital Roadmap
See why a digital roadmap is increasingly critical to operational sustainability and enterprise growth.See more
Quick Service Restaurant Solutions
See how agile, adaptable technologies can help you streamline restaurant operations and elevate the customer experience.See more
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5G Ultra Wideband (UWB) available only in parts of select cities. 5G UWB access requires a 5G-capable device with select voice/data and 5G UWB plans. 5G Nationwide available in 2,700+ cities.