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Creating differentiated customer experiences
The customer relationship no longer begins and ends with an in-store transaction. Customers now demand multiple options for interacting with brands and they want personalized, elevated experiences.
Our advanced technologies can help you deliver engaging and differentiated customer experiences across all touchpoints: on the web, through mobile apps, on the phone and in the store. Meanwhile, customer data can give you the insights you need to design marketing campaigns that have a measurable impact.
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Featured resources
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Deliver the experiences your customers are looking for.
Learn moreDiscover the five technologies that can help you differentiate your brand.
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Enhancing guest experiences and operational efficiency
Read the white paperLearn how disruptive market forces are creating new opportunities for restaurants to achieve greater operational efficiencies through innovative technologies.
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Deliver customer experiences that keep them coming back.
See the infographicLearn about the importance of setting your company apart from the competition with outstanding customer service.
Managed and Professional Services
From design and implementation to analytics and maintenance, our consultants have the deep industry expertise needed to help you develop strategies that will drive results.
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Managed Network Services
Trust us to help you manage the day-to-day tasks that help keep your network secure and agile.
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Managed Security Services
Help proactively identify vulnerabilities and prioritize threats with our monitoring and management services.
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Customer Experience Consulting
Our end-to-end CX and contact center services can support your business transformation.
Key products and technologies
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5G Edge
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Build stronger customer relationships with media-rich marketing, context- and location-based offers, AR/VR-enabled digital engagement, and other innovations—all made possible by the winning combination of 5G and mobile edge computing (MEC).
Learn about 5G Edge
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Augmented reality/virtual reality
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Creating powerful customer experiences using AR and VR technologies requires the low latency, high speeds and large data volumes that 5G Ultra Wideband and MEC can support.
Learn more
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One Talk
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Quickly and seamlessly route customers’ calls to the right people, so you can provide the convenient support that helps build and foster customer satisfaction and loyalty.
Get details on One Talk
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See how connected stores
are the future of retail. -
Explore these interactive store illustrations to see how advanced technologies are helping to reshape retail and restaurant experiences.
The Future of Work industry report: Retailers prepare for a new environment
See how we helped retailers identify their future readiness by examining four critical dimensions.
Read more5G use cases
Learn how retailers can deliver exceptional customer experiences by improving access to product information and availability.
Learn moreHow MEC Can Give Retail an Edge
Learn how multi-access edge computing (MEC) could impact the retail industry.
Watch the videoRetail’s Digital Roadmap
See why a digital roadmap is increasingly critical to operational sustainability and enterprise growth.
See moreQuick Service Restaurant Solutions
See how agile, adaptable technologies can help you streamline restaurant operations and elevate the customer experience.
See more
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