Device protection plans

More than just phone insurance

Enroll within 30 days of device activation

We have you covered.

Total Mobile Protection for Business delivers same-day device replacement and setup. So you can keep working. Enroll within 30 days of device activation.

Verizon device protection plans are available for eligible Verizon wireless business lines and devices. Certain benefits are available only with select plans. Claims limitations, deductibles, taxes, fees and terms apply.

Total Mobile Protection for Business

For mobile teams that depend on their devices

Starting at
$15 or $18
per month, depending on device, for single-device coverage.

Starting at

$49

per month for multi-device coverage for accounts with 3 to 10 lines.

Prices include $5 savings per month per line when you sign up for Auto Pay and paper-free billing. Plans available with a month-to-month or device payment agreement. Sign up online or by phone for Auto Pay and paper-free billing with your bank account, debit card or Verizon Business Mastercard. Your $5 discount will be applied each month as long as Auto Pay and paper-free billing stay active.

Plan features

  • Total Mobile Protection for Business consists of: Wireless Phone Protection, Verizon Extended Warranty and Tech Coach (each available separately). Lost, stolen or damaged device replacements are provided by Wireless Phone Protection, which is insurance coverage underwritten in Georgia by LM General Insurance Company (Boston, MA), in Indiana by Indiana Insurance Company (Boston, MA), in Louisiana by Liberty Personal Insurance Company (Boston, MA), in New Jersey by Liberty Mutual Mid-Atlantic Insurance Company (Boston, MA), and in all other states, Liberty Insurance Underwriters Inc. (Boston, MA) or one of its insurance company affiliates; in Florida, Wireless Phone Protection includes coverage for post-warranty malfunctions (damage replacement deductible and claim limit apply). Asurion Insurance Services, Inc. (in California, Agent License #OB35141; in Iowa, Agent license #1001000131) is the Agent and provides the claims servicing under this program. Except in Florida, repairs and replacements for post-warranty malfunctions are provided through the Verizon Extended Warranty program; the obligor of the Extended Warranty program is Verizon Wireless Services, LLC.
  • Pricing and benefits vary in New York and for New York customers. Devices with damage to the screen and back glass are not eligible for repair unless the device is eligible for both cracked screen and back glass repair (if ineligible for repair, damage replacement deductible applies). Cracked screen and back glass repair each available for select smartphones. Available in select locations and subject to parts, technician availability and other criteria, which are subject to change at any time. Repairs are performed by an Asurion-certified technician and come with a 12-month limited warranty. Repair options may include in-store repair, mail-in repair or at-home repair. This benefit is provided by Wireless Phone Protection.
  • The $99 damage deductible will apply for all damage that is ineligible for cracked-screen repair. The $99 damage deductible will not apply if your loss and theft deductible is under $99. In such cases, the damage deductible will be the same as your loss and theft deductible.
  • All Same-Day Delivery and Setup services (a benefit of Tech Coach) are subject to the following: available in select locations, which are subject to change at any time, contingent on certain criteria, including customer location, technician availability and inventory availability. Same-Day Delivery and Setup for new devices is only available for devices purchased on verizon.com, if presented as an option at the time of device purchase. Same-Day Delivery and Setup for insurance replacements is available for select smartphones with approved claims, with eligibility determined at time of claim approval. Replacement device could be new or refurbished.
  • Available in select locations and for select laptops, which are subject to change at any time. Laptop health checkups are limited to diagnostic exams only, and do not include troubleshooting, triage, repair or replacement services. Antivirus software installation, scanning and virus removal (if applicable) will also be provided.
  • Get live, on-demand access to Tech Coach experts who can help you better utilize your device and connect it to virtually anything else.
  • Replacement or repair for post-warranty malfunctions is provided under Verizon Extended Warranty. Repairs are available for select smartphones only, in select locations, subject to parts and technician availability. Eligibility for repair will be determined at the point of Extended Warranty claim. If a repair option is not available for your model smartphone, you will be offered a replacement device, and the Extended Warranty $49 replacement fee will be waived. Verizon Extended Warranty is not available in Florida or for Florida customers. In Florida, extended warranty coverage is provided by the insurance program (damage replacement deductible and claim limit apply).

 

Total Equipment Coverage

For businesses that rely on their devices for day-to-day operations

Total Equipment Coverage is not available in FL or for FL customers.
Starting at
$9.10 or $12.10

per month per line, depending on device.

NY customers with an eligible device can enroll in Total Equipment Coverage for $10.15 per month.

 

 

  • Total Equipment Coverage consists of: Wireless Phone Protection and Verizon Extended Warranty. Lost, stolen or damaged device replacements are provided by Wireless Phone Protection, which is insurance coverage underwritten in Georgia by LM General Insurance Company (Boston, MA), in Indiana by Indiana Insurance Company (Boston, MA), in Louisiana by Liberty Personal Insurance Company (Boston, MA), in New Jersey by Liberty Mutual Mid-Atlantic Insurance Company (Boston, MA), and in all other states, Liberty Insurance Underwriters Inc. (Boston, MA) or one of its insurance company affiliates; in Florida, Wireless Phone Protection includes coverage for post-warranty malfunctions (damage replacement deductible and claim limit apply). Asurion Insurance Services, Inc. (in California, Agent License #OB35141; in Iowa, Agent license #1001000131) is the Agent and provides the claims servicing under this program. Except in Florida, repairs and replacements for post-warranty malfunctions are provided through the Verizon Extended Warranty program; the obligor of the Extended Warranty program is Verizon Wireless Services, LLC.
  • Approved claims may be eligible for next-day device replacements based on claim approval time, except in Alaska and Hawaii. Customers in AK and HI will receive shipping options at the time of claim approval. Replacement devices could be new or refurbished.
  • Pricing and benefits vary in New York and for New York customers. Devices with damage to the screen and back glass are not eligible for repair unless the device is eligible for both cracked screen and back glass repair (if ineligible for repair, damage replacement deductible applies). Cracked screen and back glass repair each available for select smartphones. Available in select locations and subject to parts, technician availability and other criteria, which are subject to change at any time. Repairs are performed by an Asurion-certified technician and come with a 12-month limited warranty. Repair options may include in-store repair, mail-in repair or at-home repair. This benefit is provided by Wireless Phone Protection.
  • Replacement or repair for post-warranty malfunctions is provided under Verizon Extended Warranty. Repairs are available for select smartphones only, in select locations, subject to parts and technician availability. Eligibility for repair will be determined at the point of Extended Warranty claim. If a repair option is not available for your model smartphone, you will be offered a replacement device, and the Extended Warranty $49 replacement fee will be waived. Verizon Extended Warranty is not available in Florida or for Florida customers. In Florida, extended warranty coverage is provided by the insurance program (damage replacement deductible and claim limit apply).
  • Not available in New York or for New York customers. The $99 damage deductible will apply for all damage that is ineligible for cracked-screen repair. The $99 damage deductible will not apply if your loss and theft deductible is under $99. In such cases, the damage deductible will be the same as your loss and theft deductible.

Verizon Extended Warranty

For businesses that only want coverage for post-warranty malfunctions

Verizon Extended Warranty is not available in FL or for FL customers.
Per line
$4.15       

per month for eligible devices.

 

 

  • Verizon Extended Warranty is a service contract, separate and distinct from any product/service warranty which may be provided by the device manufacturer, and does not extend the term of any such product/service warranty.
  • Expedited shipment of replacement devices
  • Replacement or repair for post-warranty malfunctions is provided under Verizon Extended Warranty. Repairs are available for select smartphones only, in select locations, subject to parts and technician availability. Eligibility for repair will be determined at the point of Extended Warranty claim. If a repair option is not available for your model smartphone, you will be offered a replacement device, and the Extended Warranty $49 replacement fee will be waived. Verizon Extended Warranty is not available in Florida or for Florida customers. In Florida, extended warranty coverage is provided by the insurance program (device replacement deductible and claim limit apply).

Protection.
To stay productive.

Get comprehensive coverage information for customers nationwide and in New York.

You may also be interested in

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Mobile Device Management

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Mobile Threat Defense

Help protect users, devices and data against mobile threats like phishing and malware using mobile threat defense solutions.

FAQs

Verizon offers Total Mobile Protection for Business, which consists of Verizon Extended Warranty, Wireless Phone Protection and Tech Coach. Each of these options are also available for purchase separately. Verizon also offers Verizon Protect Business, which consists of Verizon Extended Warranty, Wireless Phone Protection and Business Tech Coach Security.

Total Mobile Protection for Business provides coverage for loss, theft, damage and post-warranty malfunctions.

Total Equipment Coverage provides coverage for loss, theft, damage and post-warranty malfunctions. Not available in Florida or for Florida customers.

Wireless Phone Protection provides coverage for loss, theft and damage. Not available in Florida or for Florida customers.

Verizon Protect Business provides coverage for loss, theft, damage and includes Business Tech Coach Security.

Tech Coach includes tech support, same day delivery and setup for replacement smartphones and new devices purchased on verizon.com, laptop health checkups and device refresh.

Business Tech Coach Security includes all the benefits of Tech Coach plus access to Verizon Mobile Device Management and Lookout for Small Business.

Total Mobile Protection for Business, Total Equipment Coverage, Wireless Phone Protection, Verizon Extended Warranty and Verizon Protect Business enrollment must occur within 30 days of device activation or another qualifying event like open enrollment: 

  • Purchase or upgrade to a new device and activate it on a new or existing line

  • Bring your own eligible device that meets the following criteria:

    • Is fully functioning, without damage (including cracked screens) and free of defects

    • Isn't lost or stolen

    • Is activated on a new line (not an existing line)

Note: Prepaid accounts aren't eligible.

If you're bringing your own device, it must be compatible with Verizon’s networks. You can check device compatibility before signing up for a new line of service.

Visit phoneclaim.com/verizon to check current device eligibility.

Offer and Pricing Details

 

All Offers: Offers available to new business customers only, subject to credit review. Not available in all areas/locations. Depending on speed tier purchased, promotional pricing for Internet and voice guaranteed for 12 consecutive months ($10 increase starting month 13 with 2 year contract), or 24 consecutive months ($10 increase starting month 25 with 2 year contract), or 36 consecutive months ($10 increase starting month 37 with 2 year contract) or 60 consecutive months ($10 increase starting month 61 with 2 year contract) (60 month guarantee not available in all areas where Fios is sold) subject to continuation of qualifying products; price guarantee applies to base monthly rate only; excludes optional services and equipment charges; prices subject to increase thereafter. With no annual contract, price increases to then current market rate subject to the applicable guarantee period. Select installation charges may be waived. Additional charges apply for inside wiring and/or other installation services. $49 activation fee may apply. Offers may be fulfilled via bill credit(s); other taxes, fees & terms apply. Early termination fees for a 2 year contract: 35% of base monthly charges for unexpired term. 2 year term automatically renews at then-current term rates unless canceled within 30 days prior to or 60 days after the term is renewed. Money Back Guarantee (MBG) is available with 2 year contract only and requires cancellation within 30 days of installation; excludes subscriptions, per minute usage, labor/material charges in excess of standard installation and month-to-month service plans, including Fios TV service. Wireless Verizon Router is available for $399.99 purchase and $18/mo rental.  Wireless router models and prices are subject to change. Phone equipment purchase required with VoIP, starting at $85. Equipment must be returned within 30 days of cancellation. Equipment restocking fee may apply if order is canceled or service is terminated within 30 days. MBG and/or promotional offers do not apply to service ordered for temporary, short term or special events. Firm Price Quote is valid for 5 business days and is an estimate based on current pricing, promotions and taxes that are subject to change. Quote does not include additional charges for nonstandard installations. Verizon Wi-Fi available in select areas with qualifying packages. Software limitations and other terms apply. Visit business.verizon.net/wifi for details. Offers are available for a limited time only and are subject to change without notice. Wired speeds advertised. Wired & wireless speeds vary due to device limits, multiple users, network & other factors. See www.verizon.com/yourspeed for more info. Service availability varies.

Fios Internet & Phone Bundle (VSB): Usage charges apply on basic line. Activation fee of $49 may apply based on speed tier purchased. Wireless Verizon Router is available for$399.99 purchase and $18/mo rental.  Wireless router models and prices are subject to change. Backup battery available for Fios voice services & E911. VSB not available with 2048/2048 Mbps Internet (2 Gigabit Connection).

Fios Internet & Business Digital Voice (BDV) Bundle: Pricing for BDV line(s) with the Fios bundle: For speeds 200/200 Mbps and higher: the first BDV line is available for $20/mo. and $25/mo. for each addl. line. Pricing reflected in the cart. No annual contract required. $49 activation fee may apply. Wireless Verizon Router is available for $399.99 purchase and $18/mo rental. Wireless router models and prices are subject to change. Business Digital Voice requires phone equipment purchase starting at $85.00.

Basic Internet & Phone Bundle: $49.00 activation fee applies with 2 year contract; $99.00 activation fee applies with no annual contract. Wireless router available for $49.00, subject to change. Basic Internet will be provisioned at our fastest speed available at your location of up to 1Mbps, 3Mbps, 5Mbps, 7Mbps or 10-15Mbps based on VZ line qualifications requirements.

$5/month Auto Pay & Paper-Free Billing discount: For new and existing Fios Internet or Basic Internet customers on select plans. May not be combined with all offers. $5/mo. discount begins when you sign up for Auto Pay (ACH or debit card only) & paper-free billing (registration on verizon.com/mybusiness required). $5 discount will be applied each month as long as auto pay and paper-free billing stay active.

$85 Business Digital Voice Phone Discount: Offer available on select IP Phones with purchase of a new Fios Internet and Business Digital Voice bundle with a two year agreement. Fulfilled via bill credit. Taxes apply. Limit one discount per phone model. Restocking fee may apply if canceled within 30 days. Available to select customers in select areas only. Offer ends 9.30.24.

Included Router Rental Fee: Available only to Fios Internet customers on the Gigabit Connection plan (up to 940/880 Mbps) or 2 Gigabit Connection plan (up to 2048/2048 Mbps) where available. Qualifying customers will receive a monthly bill credit for the applicable monthly router rental fee for as long service with qualifying plan is on the account.  Promo credits end when eligibility requirements are no longer met.  If your Fios service is cancelled, you must return the Fios router subject to Verizon’s standard return policy. 

Fios Switching Allowance Offer: Offer for new business customers in select areas only who sign up for qualifying Fios internet service with a two year agreement (subject to credit review) and who terminated their prior internet service and incurred an early termination fee (ETF). To redeem offer, you must email documentation of the ETF from your prior service provider w/in 30 days after receipt of final bill. Offer fulfilled via a bill credit to your Verizon account in the amount of the billed ETF, up to $1,500. Credit will be issued starting after 30 days of service, and will appear on your Verizon bill within 2-3 billing cycles. You remain solely responsible for paying the ETF to your prior service provider. Offer is non-transferable, has no cash or refund value, and may not be combined with all offers. Other terms apply. Offer ends 9.30.24.

Visa Prepaid Card Offers: Businesses who sign up for qualifying Fios Business Internet with our mid-tier or high-tier speeds with a two-year agreement are eligible to receive a Visa Prepaid Card, with the Visa Prepaid Card amount based on speed tier purchased, as follows: (i) $100 Visa Prepaid Card for Fios 500/500 Mbps plan; or (ii) $200 Visa Prepaid Card for Fios 1 Gig plan (up to 940/880 Mbps) or Fios 2 Gig plan (2048/2048 Mbps). May only be combined with select offers. Visa Prepaid Card is issued by Pathward®, N.A., Member FDIC, pursuant to a license from Visa U.S.A. Inc. No cash access or recurring payments. Can be used everywhere Visa debit cards are accepted. Card valid for up to 12 months, funds do not expire and may be available after card expiration date, fees may apply. Terms and conditions apply.  This optional offer is not a Pathward product or service and Pathward neither endorses nor sponsors it. Must register for card online and keep qualifying Verizon service for 60 days from install, with no past-due balance 65 days from install. Card mailed within 90 days of install date. Limit one card per account. Other card terms and conditions apply. Offers end 9.30.24.

Fios Business Internet/Business Unlimited Offer: Available to select, eligible new and existing business customers who activate a new, qualifying Fios Business Internet service line and who have or activate a qualifying Business Unlimited smartphone plan (at least 1 line). Availability varies. For each qualifying Fios line, customer will receive a $20/mo credit which will continue as long as Verizon provides and customer maintains both services as qualifying levels. Credit is applied once both services are activated and will appear on your bill in 1-2 cycles. May not be combined with all offers.

Fios Internet Only: $49 activation fee applies based on speed tier.  Wireless Verizon Router is available for $399.99 purchase and $18/mo rental.  Wireless router models and prices are subject to change.

Basic Internet Only:$49.00 activation fee applies with 2 year contract; $99.00 activation fee applies with no annual contract. Wireless router available for $49.00, subject to change. Verizon Basic Internet will be provisioned at up to 1Mbps, 3Mbps, 5Mbps, 7Mbps or 10–15Mbps based on VZ line qualifications requirements. Availability subject to final confirmation by Verizon.

Preferred Voice Only: Offer available to new and existing customers. Requires 2-yr term agreement. Includes unlimited direct-dialed voice calls to anywhere in the US. Selected activation and installation charges are waived. Additional charges may apply for inside wiring and/or other installation services. Additional Universal Service Fee, taxes and other charges apply. Call detail is not provided for unlimited calling.

Business Digital Voice (BDV) Only: Offer available to new customers with 100 voice lines or fewer in select areas only, subject to credit review. BDV requires an existing Internet connection of 5Mbps or higher. $99.99 activation and $200 installation fees apply. Additional charges apply for inside wiring and/or other installation services. Phone equipment purchase req’d, starting at $85.00. Call detail is not provided for unlimited calling.

Fios TV: Wireless Verizon Router is available for $399.99 purchase and $18/mo rental.  Wireless router models and prices are subject to change. $99.99 activation and $89.99 installation fees (first three existing TV outlets) apply. Additional charges apply for inside wiring and/or other installation services. $11.99/mo. HD set top box, franchise and regulatory fees, up to $8.89 Regional Sports Network (RSN) fee, $16.49 Broadcast Fee, other taxes and fees apply. Equipment shipping charge may apply. Program availability varies by location. Number of channels is approximation. High Definition (HD) TV with HD STB required for HD programming. Certain TV plans, Pay Per View (PPV) and Subscription or fee-based Video On Demand (VOD) are not permitted for viewing in restaurants, bars or other customer service areas. Channel lineup is subject to change and not all channels will be available at all times. Blackout restrictions apply. Month-to-month service without an annual contract required.

Fios TV Mobile app: Req. compatible device and Fios® TV. Content restrictions may apply. Fios Internet req’d for in-office use. Full channel access and DVR streaming require Fios Multi-Room DVR enhanced or Premium Service. Max. combined 5 simultaneous live TV streams and/or DVR streams per media server. Streaming of TV shows and movies On Demand included in your plan is available to all business customers. Streaming of rented/purchased TV shows and movies On Demand is only available to Private Viewing business customers. Requires acceptance of Terms of Service and Private Viewing conditions at verizon.com/mybusiness. Early access to Fios TV Mobile app begins with activation & ends upon installation or in 14 days, whichever comes first. Wireless data charges may apply.

Veterans / Active Military offer: Offer available to eligible and verified members of the U.S. military and U.S. Veterans in select areas with Business Fios Internet with a two year agreement, subject to credit review. Not available in all areas/locations. Upon military service verification through Veterans Advantage, eligible customers will receive a discount in the amount of $5/month for speeds up to 500M/500M; or $10/month for 940/880 Mbps and 2048/2048 Mbps (where available), for as long as that customer maintains qualifying Business Fios Internet service. Not available for month-to-month plans. Eligible customers must complete the military service verification process within 30 days of the order to get the discount.

Business Internet Secure: Available to businesses with 19 employees or less. Requires current Fios Business Internet service. Business Internet Secure licenses are sold in packs of 5, 10, and 25 with one license covering one device (laptop, desktop, smartphone or tablet). One license pack at a time per customer account. Prices are monthly and exclusive of taxes and fees. Terms and conditions apply. System requirements: Windows 7 and above; Mac OSX 10.9 and above; Android OS 5.0 and above, or Apple iOS 10.0 and above.

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*Most reliable 5G network based on more first place rankings in RootMetrics® 5G data reliability assessments of 125 metro markets conducted in 2H 2023. Tested with best commercially available smartphones on three national mobile networks across all available network types. Your experiences may vary. RootMetrics rankings are not an endorsement of Verizon.