Business Tech
Support Services

Keep your business running and help control costs with reliable tech support services and maintenance plans.

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  • Total Mobile Protection

    Keep your devices—and your business—up and running with Total Mobile Protection Multi-Device for Business. Enroll within 30 days of device activation.

    Total Mobile Protection is available for up to 49 VZ wireless business lines. Benefits are available for select smartphones. Claims limitations, deductibles and terms apply.
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Benefits

  • Multidevice coverage plans

    Avoid lengthy downtime with as-soon-as-same-day smartphone replacement and setup for eligible lost, stolen or damaged devices, plus unlimited smartphone cracked screen repair.

    Available in select locations, which are subject to change. Same-day replacement and set-up benefit is available for select smartphones. Eligibility is determined at the time of claim approval and is contingent on certain criteria, including claim approval time, customer address and technician availability.

    Available in select locations, which are subject to change at any time. Availability of same-day repair depends on criteria, such as claim approval time and technician availability. Repairs are performed by an Asurion-certified technician, and come with a 12-month warranty. Visit phoneclaim.com/Verizon to check current device eligibility.
  • Expert IT assistance

    Get access to virtual, on-demand tech support with Tech Coach, experts who can help set up devices, troubleshoot issues, connect to wireless networks and more.

    Available in select locations, which are subject to change. Same-day replacement and set-up benefit is available for select smartphones. Eligibility is determined at the time of claim approval and is contingent on certain criteria, including claim approval time, customer address and technician availability.

    Available in select locations, which are subject to change at any time. Availability of same-day repair depends on criteria, such as claim approval time and technician availability. Repairs are performed by an Asurion-certified technician, and come with a 12-month warranty. Visit phoneclaim.com/Verizon to check current device eligibility.
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  • TechTeam

    TechTeam offers remote, virtually unlimited access to IT support services 24/7/365 for a broad range of business hardware and software, like printers, copy machines, operating systems and more.

     

    TechTeam is available to VZ wireless business customers with 3-49 lines. Terms apply.
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Benefits

  • Flexible options

    Explore the ways you can connect to TechTeam members to resolve tech issues.

  • End-to-end tech support

    From installation and setup to troubleshooting and support, we help you get the most out of your technology.

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  • Tech Support Pro

    Get expert installation and support 24/7 for your equipment, even if it’s not from Verizon.

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Benefits

  • Help for both hardware and software

    Our technicians can provide installation and configuration support for your equipment and answer questions about your hardware and software.

  • Regular device tune-ups

    Get the most out of your devices with five tune-ups per year to detect and remove known viruses, spyware and malware, and to help prevent slowdowns and crashes.

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  • Business Preferred

    A tech support services bundle from the experts so professional help is only a call away.

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Benefits

  • Priority service

    Get help solving your technical problems. When you call our toll-free number, we’ll automatically recognize your number and prioritize your call.

  • Inside wiring maintenance

    Stay connected with an inside wiring maintenance and repair plan that includes phone jacks.

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  • Verizon Service Protection Plan

    Protect up to 30 voice, data and Fios TV connections under one billed phone number.

     

    Verizon Service Protection Plan (VSPP) requires Verizon phone service, coverage is limited to 30 lines in service. 30-day waiting period required for existing phone customers. Exclusions apply. VSPP can be added to your phone, internet or Fios TV order.
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Benefits

  • Cost control

    Pay one low monthly fee and avoid unexpected service charges.

  • Inside-the-wall protection

    Help safeguard your business with comprehensive maintenance and support, including coverage on Verizon voice and data outlets, wiring, and more.

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