Due to inactivity, your session will end in approximately 2 minutes. Extend your session by clicking OK below.
Due to inactivity, your session has expired. Please sign in again to continue.
How to use My Verizon for prepaid
Access and manage your Verizon Wireless prepaid account from any web browser on a computer or smartphone by using the step-by-step instructions below.
You can also access My Verizon on your prepaid smartphone and tablet with the My Verizon app.
Select a topic below to view steps:
Register for My Verizon
Sign in to My Verizon
Add a line / Set up a Prepaid Family Account
Change Account Owner on a Prepaid Family Account
View your account balance
Send funds to another line on a Prepaid Family Account
View your payment history
Manage Auto Pay
Change your device
Change your mobile number
Remove a line on a Prepaid Family Account
Add a feature
Remove a feature
Enable Prepaid TravelPass®
Disable Prepaid TravelPass
Change account information
Reset Voicemail Password
Manage account alerts (e.g., low balance)
With just a few clicks, you can keep track of your account balance, enroll in and manage Auto Pay, or make one-time payments.
You can use My Verizon to change your device or change your mobile number from any web browser. If you're the Account Owner on a Prepaid Family Account, you can also remove a line from your account.
Features / Add-ons
Features or add-ons are ways you can customize your prepaid account. Some features have a monthly fee, while others are free to use. Whether you make frequent international calls or are subscribed to Call Filter Plus, you can add or remove features anytime to fit your needs.
The Settings menu gives you access to your important account and contact information. You can change your security information and passwords to protect your account. Plus, you can manage privacy settings and adjust how often you receive different alerts for your account.