Verizon Services

Verizon offers a number of products and services that you may be using, with or without an existing mobile or home account. To exercise your privacy rights for these products or services, please review the below.

Individual products and services

Digital Collectibles

If you are a Digital Collectibles customer, you can access your personal information or close your account and delete your NFTs by emailing us at Verizon5GLabs@verizon.com.

Digital Secure

I have a Verizon mobile account.

Personal information from your Digital Secure service will be included through the Verizon Privacy Dashboard, with the exception of identity theft protection (IDTP) if you have activated it.

I use Digital Secure, but do not have a Verizon mobile account

You can find instructions for accessing your personal information by going to Settings--> About Us--> Check your personal data (CCPA) in the Digital Secure app on your mobile device. 

I activated my Identity Theft Protection (IDTP) service through Digital Secure

You are receiving these services through Experian whether or not you have a Verizon mobile account. You can request access to personal information related to the IDTP service by visiting www.experian.com/ccpa. You will be asked a series of questions so that Experian can verify who you are. Please note that Experian will provide you with personal information that Experian has about you, and may not be solely related to your Digital Secure IDTP service.  

Download the iOS app

Download the Android app

 

 

Family Money

If you are a Family Money customer, you can sign in to the Verizon Privacy Dashboard with your Family Money account credentials, which are separate from the credentials you use to access your Mobile or Home services.

Sign in to the Verizon Privacy Dashboard

Gizmo

To access your personal information, sign in to the Gizmo app on your mobile device.

Download the iOS app

Download the Android app

Hum by Verizon

If you have a Verizon wireless account, personal information from your Hum device will be included in your download through the Privacy Dashboard.  

If you have a Hum device but not a Verizon wireless account, you can access your personal information by signing into the Hum app on your mobile device.

If you are a Hum app user, but do not have a Hum device, you can access your personal information by signing into the Hum app on your mobile device.

Download the iOS app

Download the Android app

 

 

Message+

If you have Message+, but not a Verizon wireless account, you can access your personal information by signing into the Message+ app on your mobile device.

Download the iOS app

Download the ItAndroid app

Smart Locator

To access your personal information, sign in to the Smart Locator app on your mobile device.

Download the iOS app

Verizon Cloud

If you're also a Verizon Mobile or Home customer, you can access your personal information for both your Verizon Cloud and other Verizon services by signing in to the Verizon Privacy Dashboard with your Mobile or Home account credentials.

If you use Verizon Cloud but you're not a Verizon Mobile or Home customer, you can sign in to the Verizon Privacy Dashboard with your Verizon Cloud account credentials.

Sign in to the Verizon Privacy Dashboard

Verizon Innovative Learning HQ

If you are a Verizon Innovative Learning HQ customer, you can sign in to the Verizon Privacy Dashboard with your Verizon Innovative Learning HQ account credentials, which are separate from the credentials you use to access your Verizon Mobile or Home services.

Sign in to the Verizon Privacy Dashboard