Verizon Services

Verizon offers a number of products and services that you may be using, with or without an existing Mobile or Home account. To access, delete or correct personal information we have collected related to your use of other products or services, please follow the instructions below.

The Care Smart app was discontinued in September 2026 and all personal information is being deleted. If you are a former customer and have any questions, please submit a privacy inquiry form.

If you are a current or former customer of Connected Car Wi-Fi powered by Verizon and you use or used this service in an Audi or Porsche vehicle, you can request to access, delete or correct personal information by submitting a privacy inquiry form. Please select I am a Verizon customer that uses or used a different product or service and then select Connected Car Wi-Fi from the dropdown list.

All other current Connected Car Wi-Fi and Vehicle App users may submit a request to access personal information by visiting the Verizon Privacy Dashboard and logging in with their Mobile account credentials. These customers may submit a request to delete or correct personal information by submitting a privacy inquiry form. Former users may submit access, deletion and correction requests through the privacy inquiry form. Please select I am a Verizon customer that uses or used a different product or service and then select Connected Car Wi-Fi from the dropdown list.

The GizmoHub app was discontinued in September 2026. If you are a former GizmoHub user who has migrated to Verizon Family or a child wearer of a Gizmo watch, review the directions under Verizon Family. If you did not migrate your account to Verizon Family, you can request to access, delete or correct personal information by submitting a privacy inquiry form. Please select I am a Verizon customer that uses or used a different product or service and then select Gizmo from the dropdown list.

If you are a current customer that is directly billed by MCI, you can request to access, delete or correct personal information by signing in to your MCI account. If you are a former customer, please call MCI at 1-800-444-3333 to submit a privacy request.

Current or former Small Business Digital Ready users can request to access, delete or correct personal information by submitting a privacy inquiry form. Please select I am a Verizon customer that uses or used a different product or service and select Small Business Digital Ready from the dropdown list.

Users of the AI Skills for America learning platform can submit requests to access or delete personal information through the guest portal on the Verizon Privacy Dashboard. Users can request to correct personal information by submitting a request using the privacy inquiry form.

If you are a current Verizon Cloud user, you can submit a privacy request by visiting the Verizon Privacy Dashboard with your Verizon account credentials. If you are a former Verizon Cloud user and no longer have Verizon credentials, you can submit a privacy request by visiting the former customer Verizon Privacy Dashboard page.

Information that you have voluntarily added to Verizon Cloud can be corrected or deleted in the app. Verizon does not have any other information associated with your Cloud account that can be deleted or corrected. All information we have collected about you is only maintained for as long as required for business, accounting, tax and legal purposes.

Verizon Community was discontinued in August 2026. If you are a former member of the Verizon Community site, Verizon does not have any information associated with your account that can be accessed, deleted or corrected.

If you are a current Verizon Family user, you can submit a request to access personal information by visiting the Verizon Privacy Dashboard and logging in with your Mobile or Family account credentials. If you are a former Verizon Family user and no longer have Verizon credentials, you can submit an access request by visiting the former customer Verizon Privacy Dashboard page. If you are not a Verizon wireless subscriber and you log in to Verizon Family using your Apple or Google credentials, you can make a privacy request directly in the Verizon Family app.

If you are under 18 years of age, you can submit a request to access personal information by calling 1-800-333-3972 or using the privacy inquiry form. If you can access Verizon Family only on your smartwatch, you can also submit a request to access personal information through the privacy inquiry form. Please select I am a Verizon customer that uses or used a different product or service and then select Verizon Family from the dropdown list.

Information you have voluntarily added to Verizon Family can be corrected or deleted in the app or by unsubscribing from the Verizon Family service. Verizon does not have any other information associated with your Verizon Family account that can be deleted or corrected. All information we have collected about you is only maintained for as long as required for business, accounting, tax and legal purposes.

If you have used 24/7 Assist services provided by Viiz Communications, you can make a privacy request by emailing contact@viiz.com or calling 1-855-937-8449.

If you are viewing your Fi pet tracker information through Verizon Family, you can also make a privacy request directly to Fi by emailing support@tryfi.com or calling 1-888-434-3647.

If you are a current registrant, you can sign in with your Verizon Innovative Learning HQ registration credentials to request access to personal information.

If you are a former user, you can request to access personal information by submitting a privacy inquiry form. Please select I am a Verizon customer that uses or used a different product or service and then select Verizon Innovative Learning HQ from the dropdown list.

Verizon does not have information associated with you that can be deleted or corrected. All information we have collected about you is only maintained for as long as required for business, accounting, tax and legal purposes.

If you are a current Digital Secure customer or Protect app user and have a Verizon wireless account, you can submit a privacy request by visiting the Verizon Privacy Dashboard and logging in with your Verizon account credentials. If you are a former Digital Secure customer and no longer have Verizon credentials, you can submit a privacy request by visiting the former customer Verizon Privacy Dashboard page. If you are a current or former Identity Secure customer, you can request to access personal information by submitting a privacy inquiry form. Please select I am a Verizon customer that uses or used a different product or service and then select Verizon Protect (Digital/Identity Secure) from the dropdown list. If you are not a Verizon wireless subscriber and you are using the Protect app, Verizon does not maintain any personal information about you. All information is held locally on your device and can be deleted by uninstalling the app.  

Information that you have voluntarily added to the app can be corrected or deleted in the app. Verizon does not have any other information associated with your Verizon Protect account that can be deleted or corrected. All information we have collected about you is only maintained for as long as required for business, accounting, tax and legal purposes.

If you use Identity Restoration Services through Identity Secure or Digital Secure, your service is provided by Iris, a Generali company. You can submit a request to access, delete or correct personal information through email at support@info.idprotectiononline.com.