Business Mobility Devices Activation Guide
In this help section you can find instructions and device requirements to activate business mobility devices: iPhone, iPad, Android phone and tablet.
Activating a New Device on a New Business Line
This section provides instructions for activating a new device (iPhone, iPad, Samsung Phone, Samsung Tablet and Pixel Phone) on a new business line.
Instructions to activate a new device on a new business line:
- Turn on the new device.
- Follow the onscreen instruction.
- Connect to Wi-Fi when prompted for the duration of the activation. It is preferred that non-corporate Wi-Fi is used, as corporate network policies may hinder the activation request.
Need Help?
For assistance with device activation, you can contact Verizon support by calling 1-877-807-4646.
Activating a New Device on an Existing Business Line
This section provides instructions for activating a new device on an existing business line.
Instructions to activate an existing business Line:
- Turn on the new device.
- Follow the onscreen instruction.
- For Apple devices (iPhone and iPad), you will be prompted to contact Verizon Customer Support at 1-877-807-4646 during initial setup, or at any time thereafter.
- For Android devices (e.g. Samsung, Pixel, Motorola), you will be prompted to enter a one-time-passcode sent to your previous device. Input the passcode on the new device to complete activation. If you bypass this step, you may contact Verizon Customer Support at 1-877-807-4646.
Alternatively, an IT administrator can log in to the Verizon Business Account to activate the device at any time.