Due to inactivity, your session will end in approximately 2 minutes. Extend your session by clicking OK below. Due to inactivity, your session has expired. Please sign in again to continue. |
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L - Support Overview
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L - Support Overview
Find support and online tools for your Verizon Jetpack 4G LTE Mobile Hotspot MiFi 5510L.
Filter all topics below.
- Features
- How to Use
- Troubleshooting
All Topics
Activation, Setup & User Guides
Basics
Battery & Power
Computer/PC Connectivity
Data
Device ID & Info
Device Settings
GPS & Location Based Services
Hotspot
Lock, Unlock, Password & Security
Operating System & Software
SIM Card
Sounds, Volume & Audio
Status Indicators/Lights
Text & Multimedia Messaging
Wi-Fi & Network
Activate / Set Up Device - 4G Prepaid Jetpack
heading
Follow these instructions to activate your 4G Prepaid Jetpack.
Activating Your New or Certified Pre-owned Verizon Jetpack
heading
Get step by step instructions on how to activate and set up your new or Certified Pre-Owned 4G LTE Jetpack MiFi, Jetpack Mobile Hotspot, or Ellipsis Jetpack.
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L - Activate / Set Up Device
heading
Follow these instructions to activate your Verizon Jetpack - MiFi 5510L.
How to Check Verizon Coverage in the US
heading
Here's how to to check for Verizon wireless coverage while in the US, find steps to check coverage and determine what the indicators on your device mean.
How to Clean / Disinfect Your Device
heading
Here's how to properly clean / disinfect / sanitize your smartphone / tablet / basic phone / smartwatch / jetpack.
Re-installing PC Card / USB Modem Drivers
heading
Here's how to reinstall PC Card / USB Modem drivers on your Windows computer.
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L - View Signal Strength
heading
Here's how to view the signal strength indicator (signal bars) onyour Verizon Jetpack - MiFi 5510L.
Verizon Jetpack 4G LTE Mobile Hotspot MiFi 5510L - Insert / Remove Battery
heading
Here's how to insert / remove the battery on your MiFi 5510L.
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L - Auto Shutdown
heading
Here's how to choose a shutdown timeframe for your Verizon Jetpack - MiFi 5510L.
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L - Battery Power Management Settings
heading
To configure display, sleep and power-down options for your Verizon Jetpack - MiFi 5510L, view this info.
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L - Soft Reset
heading
If you can't browse the internet or your Verizon Jetpack - MiFi 5510L crashes/freezes/runs slow, view this.
Resolve Windows Device Manager Conflicts
heading
Here's how to resolve driver conflicts if your device doesn't properly interface with your computer.
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L - Tethered Modem Connection
heading
To disable Wi-Fi connectivity on your Verizon Jetpack - Mifi 5510L and set up a tethered connection, view this.
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L - View Connected Devices
heading
To view info for devices connected to your Verizon Jetpack - MiFi 5510L, see this.
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L - View Data Usage
heading
Here's how to view how much data your Verizon Jetpack MiFi 5510L has used.
View Connected Device Data Usage - Windows 10
heading
If you want to view the data used by devices connected to a PC running Windows 10, view this info.
Windows 10 - Set Up a Metered Connection
heading
Here's how to limit the data used by your device connected to a PC running Windows 10.
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L - View Device ID (ESN / IMEI / MEID)
heading
To view the device ID (IMEI) for your Verizon Jetpack - MiFi 5510L, see this info.
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L - View Diagnostic Info
heading
To view device and network-specific info for your Verizon Jetpack - MiFi 5510L, see these steps.
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L - Advanced Settings
heading
Here's how to change the advanced settings (LAN, etc.) on your Verizon Jetpack - MiFi 5510L.
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L - LAN Settings
heading
To configure advanced LAN settings for your Verizon Jetpack - MiFi 5510L, view this info.
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L - Port Filtering
heading
To block access to services or apps on your Verizon Jetpack - MiFi 5510L, view this info.
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L - Sign in to the Admin Page
heading
Here's how to navigate to the admin page for your Verizon Jetpack MiFi 5510L.
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L - View Network Name and Password
heading
To view the Wi-Fi name and passwords for your Verizon Jetpack - MiFi 5510L, see this info.
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L - Wireless Network Security Settings
heading
To view/change security settings (e.g., password) for your Verizon Jetpack - MiFi 5510L, see this info.
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L - Configure Broadcast Settings - Mobile / Wi-Fi Hotspot
heading
Here's how to check settings if you're having issues connecting to the Mobile Hotspot on your Verizon Jetpack - MiFi 5510.
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L - Change the Admin Password
heading
This info is for the admin password, not the one to connect your device to your Verizon Jetpack - MiFi 5510L.
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L - Turn SIM PIN On / Off
heading
View this to lock the SIM card for your Verizon Jetpack - MiFi 5510L and prevent use until a PIN is entered.
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L - Wireless Network Security Settings
heading
To view/change security settings (e.g., password) for your Verizon Jetpack - MiFi 5510L, see this info.
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L - Restore Settings to Factory Defaults
heading
If your Verizon Jetpack - MiFi 5510L powers off, crashes/resets, freezes or runs slow, view this info.
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L - Update Firmware
heading
To check for software updates for your Verizon Jetpack - MiFi 5510L, view this info.
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L - View Software Version
heading
To view the software version your Verizon Jetpack - MiFi 5510L is running, check out this info.
Verizon Jetpack 4G LTE Mobile Hotspot MiFi 5510L - Insert / Remove SIM Card
heading
Here's how to properly insert or remove a SIM card for your Verizon Jetpack - MiFi 5510L.
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L - Modify SIM PIN
heading
Here's how to change the SIM card lock code on your MiFi 5510L.
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L - Turn SIM PIN On / Off
heading
View this to lock the SIM card for your Verizon Jetpack - MiFi 5510L and prevent use until a PIN is entered.
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L - Unblock SIM PIN
heading
If the SIM PIN for your Verizon Jetpack - MiFi 5510L has been blocked, view this info to unblock it.
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L - View the SIM Card Number
heading
To view the SIM card number for your Verizon Jetpack - MiFi 5510L, see this info.
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L - LED Status Indicators
heading
To view the LED status indicators on your Verizon Jetpack - MiFi 5510L, see this info.
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L - Delete Messages
heading
To delete texts for the Verizon Jetpack - MiFi 5510L, see this info.
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L - View Text Messages
heading
To view text messages sent to your Verizon Jetpack - MiFi 5510L, see this info.
Set Up Wi-Fi Connection - Macintosh® OS X
heading
Here's how to add an available Wi-Fi network on Macintosh OS X.
Starting the WLAN service - Windows® Vista
heading
Here's info on starting the WLAN service on the Windows Vista operating system.
Verizon Jetpack 4G LTE Mobile Hotspot MiFi 5510L - Turn Network Name (SSID) On / Off
heading
Here's how to display or not display the Wi-Fi name of your 4G LTE Mobile Hotspot MiFi 5510L to other devices.
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L - Advanced Settings
heading
Here's how to change the advanced settings (LAN, etc.) on your Verizon Jetpack - MiFi 5510L.
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L - Change the Wi-Fi Password
heading
Here's how to change the Wi-Fi password used to connect to your MiFi 5510L.
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L - Edit Access Point Name (APN)
heading
To configure the APNs your Verizon Jetpack 4G LTE Mobile Hotspot - MiFi 5510L can use, view this info.
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L - Network Mode Settings
heading
View this info on network mode settings if you're having issues with voice / data services on your Mobile Hotspot MiFi 5510L.
View Network Name and Password - Jetpacks / MiFi Hotspots
heading
Here's how to find the network name and password for your internet-capable device/jetpack/hotspot.
Windows 10 - Add a Wi-Fi Network
heading
Here's how to add a Wi-Fi network on Windows 10.
Windows 10 - Forget Wi-Fi Connection
heading
Here's how to remove a saved Wi-Fi connection from your Windows 10 device.
24/7 automated phone system: call *611 from your mobile