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Keeping your account safe FAQs
Identity Theft and how to protect your Verizon Account
How are my identity and account protected when using the My Verizon website and app?
How does the My Verizon app help keep my identity and account protected when visiting a Verizon retail store?
What should I do if my account or identity is stolen?
I received an email that says it's from Verizon but I don't think it is. What should I do?
What can I do to prevent someone from changing devices on my account without my permission?
What does Verizon Wireless offer to protect against malware or viruses on my device?