Select and set up your Prepaid plan FAQs

With Verizon Prepaid, you pay ahead for the service you want each month. Choose from prepaid plans for mobile phones, smartwatches, tablets, hotspots and routers. There's no credit check, no deposit, no annual contract. Our current Prepaid plans let you:

• Manage your account with My Verizon.
• Save with Auto Pay.

You can get a Verizon Prepaid plan a few different ways:

• Shop with us online.
• Get Verizon Prepaid at a Verizon store.
• Call us at 800-256-4646.

Yes, you get 5G access with our current Prepaid plans*.

5G Ultra Wideband* is only included with these Prepaid plans:

• Unlimited Plus smartphone plan
• 100 GB Hotspot and Router Plan
• 150 GB Prepaid Hotspot and Router Plan

Note: Talk & Text plan is limited to 2G data speeds only.

*5G Ultra Wideband access requires a 5G-capable device inside the 5G Ultra Wideband Coverage Area.

How much data you need depends on what you do with your device. Here are some examples (not your actual usage):

Data usage examples:

If you already have a Verizon Prepaid plan, see your usage details for actual numbers.

You can change your plan using My Verizon.

Good to know: Data usage for mobile hotspot devices depends on how many devices are connected to it and what they're doing. Usage could be 30 GBs or more if 3 devices are streaming music or video.

Yes, you can use your prepaid phone for calling, texting and data in many international locations. For details, visit our Prepaid International Travel FAQs.

TravelPass® is available in 140+ countries and destinations and is automatically added to all lines on eligible plans. Take your plan’s unlimited talk, text and data with you when you go abroad.

Important: TravelPass isn't available for prepaid smartwatch, tablet, mobile hotspot or router plans.

Check out our prepaid device selection if you want to buy a new Prepaid phone, smartwatch, tablet, or hotspot. Otherwise, visit a Verizon store or your local retailer.

Check our Bring Your Own Device page to see if you can use a phone you already have (including Apple® iPhone®).

Add a device to your existing prepaid account.

We offer different types of discounts for select prepaid plans:

• Loyalty Discount or Auto Pay discounts are available for eligible mobile phone plans.
• Multi-line discount - Discounts available for phones, hotspot and router plans when you add eligible types of devices as lines to your account.
• Bundle discount - Discount available for tablet plans.
• Mobile + Home Discount - Monthly $15 discount on your home internet plan.

Important: If you're on an older Prepaid phone plan, you may have to change to a current Prepaid plan to qualify for discounts.

Here's how the prepaid Auto Pay discount works for select prepaid plans:

• Auto Pay discount of up $10/month on plans $45 & higher after the first month.
  • $5/month discount on the $35 Talk & Text plan after the first month.
• Credit or debit card required.
• Additional loyalty discounts don't apply.

Even if your old plan didn't qualify for a Loyalty Discount, we count those months of service toward a Loyalty Discount for your new plan.

When you switch to a new plan, you won't get the old plan's discounts or promotions. With our current plans, Auto Pay and Loyalty discounts can't be combined.

View your plan, then see what our current plans provide.

How you activate a device on a new Verizon Prepaid plan depends on whether you’re activating a physical SIM card or an eSIM:

• Use our Bring Your Own Device page to activate eSIM-enabled devices on a new Verizon Prepaid account.
• To activate a SIM card on a new Verizon Prepaid account:
  1. Turn on your new phone.
  2. Select New customer.
  3. Follow the on-screen prompts to connect your phone to your Verizon account.
  4. Make a call from your phone to complete the activation.

How to activate a SIM when you change devices on an existing prepaid line depends on the type of SIM:

• If you're changing to an eSIM-enabled device on an existing Verizon Prepaid line, you must speak to a Customer Service representative by calling 888-294-6804.
• If you're activating a different physical SIM card on an existing Verizon Prepaid line:
  1. Sign in to My Verizon and follow the Change Device on-screen instructions.
  2. To approve the changes:
     1. Enter the Online Authorization Code you receive on the mobile device or the email address registered to your account.
  3. Turn on your device to complete activation.

Here’s how to activate a mobile device (eSIM or SIM card) on a newly added prepaid line:

1. Use our Bring Your Own Device page.
2. Choose I'm with Verizon.
3. Follow the prompts.

Good to know: You must make a call, send a text or use data on your Prepaid phone within 60 days of adding funds to your account. If this doesn't happen, any funds you added to your account will be forfeited and your service will be disconnected.

Here's how to activate a BYOD device (eSIM or SIM card) when you switch to Verizon:

1. Use our Bring Your Own Device page.
2. Choose Join Verizon.
3. Follow the prompts.

You can also call 866-893-7723 for automated Verizon Prepaid SIM Card assistance.

Good to Know: You must make a call, send a text or use data on your Prepaid phone within 60 days of adding funds to your account. If this doesn't happen, any funds you added to your account will be forfeited and your service will be disconnected.

Prepaid plans are available with no contract for:

• Tablets
• Mobile hotspots
• Routers
• Network-capable computers and laptops

Yes, as long as it's compatible with the Verizon network. You can check compatibility of your device on our Bring your own device page.

If your current device isn't compatible, you can purchase a no contract mobile hotspot or no contract tablet online.

Go to our Bring your own device page to activate your compatible prepaid device.

Yes, you can change your Verizon Prepaid account to a standard monthly postpaid account or vice versa. Call Customer Service at 800-225-5499.

Your Verizon Prepaid service includes:

• Voicemail*
• Caller ID and Caller ID Blocking
• Call Waiting
• Call Forwarding
• 3-Way Calling
• Free Visual Voicemail for iPhone®
• Wi-Fi Calling

*Voicemail may not be available in some areas. Voice mailboxes not set up within 60 days will be canceled. For non-unlimited plans, airtime and other charges may be incurred when using voicemail from your mobile phone. Mobile to Mobile Calling minutes don't apply to voicemail retrievals, and you'll be charged to maintain your connection to voicemail. Verizon is not responsible for missed messages or deletions of saved messages from your voice mailbox.

No. If you have a 5G-capable device and you're in a 5G coverage area, upgrade to a current Verizon Prepaid plan to get 5G speeds.

Yes, you can call 411 from your prepaid phone. A live operator assists you when you request numbers, addresses and information.

Calls to 411 Search are $2.99/call. If you don't have unlimited minutes, you'll also be charged airtime. You must have a balance on your account to cover the cost of the call.

Good to know: If you don't have a balance to cover the call, you'll be redirected to make a payment before connecting to 411.

You can use HD Voice on your prepaid device if it's compatible with HD Voice. The HD Voice feature will automatically be turned on when you activate a compatible phone on your prepaid account.

For more information, refer to our HD Voice FAQs.

Yes, you can use your prepaid phone for calling, texting and data in many international locations. For details, visit our Prepaid International Travel FAQs.

TravelPass® is available in 140+ countries and destinations and is automatically added to all lines on eligible plans. Take your plan’s unlimited talk, text and data with you when you go abroad.

Important: TravelPass isn't available for prepaid smartwatch, tablet, mobile hotspot or router plans.

Verizon Cloud isn't included, but you can add Verizon Cloud to your phone plan in My Verizon through manage add-ons.

You get 15 GB of high-speed data. If you use all 15 GB of your high-speed data, your data may be temporarily slower than other traffic during times of congestion. Reduced speeds are up to 600 Kbps when on 5G / 4G LTE for the rest of the month.

You can get your smartwatch* connected to Verizon Prepaid through the smartwatch app on your phone or at our Bring Your Own Device page.

You'll be asked to:

1. Select either the Unlimited Prepaid plan or the Number Share Prepaid plan.
2. Follow the prompts to set up service for your new smartwatch.

You can Contact Us or visit a Verizon retail store for support.

*If you buy a smartwatch outright (in full) from Verizon or bring one from another retailer, you can choose a Prepaid plan or a standard monthly plan for your smartwatch. If you buy a smartwatch from Verizon on a device payment agreement, you can only get a standard monthly plan for your smartwatch.

You can choose from 4 Prepaid plans for hotspots and routers*. All of these plans include 5G / 4G LTE. Save $30/month on each additional hotspot or router you add to your account:

*These plans are no longer available for Prepaid Tablets. Visit Prepaid Tablets for more current tablet plans.

If you're on a prepaid hotspot or router plan that includes 5G Ultra Wideband, data speeds are reduced to 3 Mbps if you use all of your high-speed data allotment. If you exhaust your high-speed data on a plan that includes 5G / 4G LTE, your data is slowed to 600 Kbps.*

• You can't buy more high-speed data on a prepaid hotspot or router plan.
• You can change your plan to one that includes more data.

The effect on your apps depends on how much data the apps use. Video and audio streaming may be impacted. Calls and texts won't be affected.

*Your data experience will be impacted, but you won't experience any reduction in speed while using Wi-Fi.

You can connect your tablet to Verizon Prepaid at our Bring Your Own Device page.

You'll be asked to:

1. Select either the More Unlimited plan or the Unlimited plan.
2. Follow the prompts to set up service for your tablet.

You can Contact Us or visit a Verizon retail store for support.

We offer 2 prepaid tablet plans. You’ll receive a $40 discount per Tablet line when at least 1 Smartphone on an Unlimited plan is on the same Verizon Prepaid Family account.

*Each additional tablet added to your Multiline account that has at least 1 Verizon Prepaid Unlimited Phone Plan.