Use Microsoft Teams for calling outside your organization.

 Simplify global communications and stay in the flow of work
by making calls—even important E911 calls1—directly from
your Microsoft Teams® experience.

  • Global calling just got simpler.

  • Verizon VoIP for Operator Connect couples Microsoft Teams Phone System to Verizon's IP trunking (Verizon VoIP) solution, making it quicker and easier to place Microsoft Teams voice calls to and from phone numbers outside of your company’s network.

  • Verizon VoIP for Operator Connect is best for organizations that:

  • Want enterprise-class calling

    Organizations using Microsoft Teams for collaboration can add Operator Connect for enterprise-class calling.

  • Have simple setups

    Operator Connect is ideal for when you don’t need complex integrations with legacy voice systems, call centers or other voice applications.

  • Have expertise available

    Organizations can use in-house expertise as administrators for their Microsoft Teams Phone System.

  • Are moving to the cloud

    Operator Connect can help organizations looking to simplify and move as much of their phone system to the cloud as possible.

  • woman sitting at a table typing on a laptop with ear buds in her ear

    What is it?

    Verizon VoIP for Operator Connect gives Microsoft Teams Phone System customers a simple way to order and manage public switched telephone network (PSTN) connectivity—all through the Microsoft Teams Admin Center interface.

  • woman wearing a yellow top on a conference call looking at a laptop with ear buds and a coffee cup near by

    How does it help you?

    This powerful solution enables more productive and collaborative communications among employees, partners and customers, since it extends your Microsoft Teams environment beyond your business network.

Features and benefits

  • Simplicity

    Use your own in-house expertise to administer your Microsoft Teams Phone System.

  • Quick provisioning

    Quickly manage and assign your phone numbers directly through Microsoft Teams Admin Center.

  • Per-minute savings

    Calls between Verizon VoIP customers are not charged additional long-distance per-minute charges.

  • Cost controls

    Enjoy intracompany on-net routing and benefit from no additional charges for Verizon mobile wireless connections.

  • Reliability

    Get 24/7/365 technical support and a 100% network availability SLA.

  • Industry-leading SIP trunking

    Verizon has won Frost & Sullivan’s SIP trunking Market Leadership Award three times in a row.2

  • Extended global coverage

    Empower your employees to make and receive calls both inside and outside of your business network.

  • Enterprise-class security

    Protect your organization from a range of phone-based threats. A peered connection increases security and reliability.

  • Learn more about Verizon VoIP for Operator Connect.

  • How is it simpler and easier?


    Get the details on how Verizon VoIP for Operator Connect can help streamline your operations.
    Read the solution brief
  • If only you could call everyone you need using Microsoft Teams.

    Dive into this interactive PDF to see the benefits of Verizon VoIP for Operator Connect.


Why Verizon

Analysts continue to recognize our leadership in VoIP and collaboration solutions.

  • IDC: A leader

    Worldwide unified communications as a service (UCaaS) Service Provider Vendor Assessments for both SMB and Enterprise, Feb 20213

  • Frost & Sullivan Growth and Innovation Leader

    North American Hosted IP telephony and UCaaS markets, Nov 20204

  • Gartner: A Visionary

    2020 Gartner Magic Quadrant for Meeting Solutions: Recognized as BlueJeans5

  • OMDIA: Highest-rated traditional telco

    For advanced business voice services, including UCaaS, in UC as a Service Scorecard North America, May 2021.

Related offerings

  • Verizon Mobile for Microsoft Teams

    Experience the full power of Microsoft Teams on Verizon mobile devices.
    Learn more 

    Learn more
  • Verizon Calling with Microsoft Teams

    For more complex environments, check out our Direct Routing solution to add enterprise-class global calling to  Microsoft Teams.

    Learn more
  • BlueJeans Gateway for Microsoft Teams

    Bring Microsoft Teams into your conference rooms with a software-as-a-service (SaaS) solution that integrates existing hardware and room systems.

    Learn more
  • 1. Additional fees may apply.

    2. “Verizon Recognized with Third Consecutive SIP Trunking Product Leadership Award.” For more information, visit

    3. “IDC MarketScape Worldwide UCaaS Service Providers for SMB 2021 Vendor Assessment,” Doc #US47452421, February 2021, and “IDC MarketScape Worldwide UCaaS Service Providers for Enterprise 2021 Vendor Assessment,” Doc #US47452521, February 2021.

    4. “North American Hosted IP Telephony and UCaaS Market Benchmarking Future Growth Potential, Frost & Sullivan, Nov 4 2020.

    5. Mike Fasciani, Tom Eagle, Brian Doherty, Christopher Trueman, “Magic Quadrant for Meeting Solutions,” Gartner,  October 7, 2021.

    Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

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