Verizon VoIP for Operator Connect is best for organizations that:
Want enterprise-class calling
Organizations using Microsoft Teams for collaboration can add Operator Connect for enterprise-class calling.
Have simple setups
Operator Connect is ideal for when you don’t need complex integrations with legacy voice systems, call centers or other voice applications.
Have expertise available
Organizations can use in-house expertise as administrators for their Microsoft Teams Phone System.
Are moving to the cloud
Operator Connect can help organizations looking to simplify and move as much of their phone system to the cloud as possible.
What is it?
Verizon VoIP for Operator Connect gives Microsoft Teams Phone System customers a simple way to order and manage public switched telephone network (PSTN) connectivity—all through the Microsoft Teams Admin Center interface.
How does it help you?
This powerful solution enables more productive and collaborative communications among employees, partners and customers, since it extends your Microsoft Teams environment beyond your business network.
Features and benefits
Use your own in-house expertise to administer your Microsoft Teams Phone System.
Quickly manage and assign your phone numbers directly through Microsoft Teams Admin Center.
Calls between Verizon VoIP customers are not charged additional long-distance per-minute charges.
Enjoy intracompany on-net routing and benefit from no additional charges for Verizon mobile wireless connections.
Get 24/7/365 technical support and a 100% network availability SLA.
Industry-leading SIP trunking
Verizon has won Frost & Sullivan’s SIP trunking Market Leadership Award three times in a row.2
Extended global coverage
Empower your employees to make and receive calls both inside and outside of your business network.
Protect your organization from a range of phone-based threats. A peered connection increases security and reliability.
Analysts continue to recognize our leadership in VoIP and collaboration solutions.
IDC: A leader
Worldwide unified communications as a service (UCaaS) Service Provider Vendor Assessments for both SMB and Enterprise, Feb 20213
Frost & Sullivan Growth and Innovation Leader
North American Hosted IP telephony and UCaaS markets, Nov 20204
Gartner: A Visionary
2020 Gartner Magic Quadrant for Meeting Solutions: Recognized as BlueJeans5
OMDIA: Highest-rated traditional telco
For advanced business voice services, including UCaaS, in UC as a Service Scorecard North America, May 2021.
1. Additional fees may apply.
2. “Verizon Recognized with Third Consecutive SIP Trunking Product Leadership Award.” For more information, visit https://ww2.frost.com/awards/verizon-recognized-with-third-consecutive-sip-trunking-product-leadership-award.
3. “IDC MarketScape Worldwide UCaaS Service Providers for SMB 2021 Vendor Assessment,” Doc #US47452421, February 2021, and “IDC MarketScape Worldwide UCaaS Service Providers for Enterprise 2021 Vendor Assessment,” Doc #US47452521, February 2021.
4. “North American Hosted IP Telephony and UCaaS Market Benchmarking Future Growth Potential, Frost & Sullivan, Nov 4 2020.
5. Mike Fasciani, Tom Eagle, Brian Doherty, Christopher Trueman, “Magic Quadrant for Meeting Solutions,” Gartner, October 7, 2021.
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
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