Verizon VoIP for Operator Connect

Simply communicate with anyone—including important E911 calls *— directly from Microsoft Teams.

What it is

Verizon Voice over IP (VoIP) for Operator Connect brings Verizon VoIP to Microsoft Teams Phone for flexible calling outside your organization.

Man standing over a table using a laptop

Public calling connectivity

Gives customers a simple way to order and manage public phone network connectivity using the Microsoft Teams Admin Center interface.

Extended Calling

Peered cloud connectivity between Microsoft Azure and our VoIP network enables secure, fast provisioning of a full phone system and the ability to extend Microsoft Teams calling to virtually anyone anywhere.

Increased Collaboration

Take advantage of the collaborative experience of Microsoft Teams and the calling capabilities of a phone, to drive productive and engaging communications among employees, partners and customers.



Use your in-house expertise to administer Microsoft Teams Phone System.

Call savings

Control costs as calls between Verizon VoIP customers are not charged additional long-distance per-minute charges.

Cost controls

Enjoy intracompany on-net routing and benefit from no additional charges for Verizon mobile wireless connections.

Global coverage

Empower employees to make and receive calls both inside and outside of your corporate network using Verizon’s secure and reliable global voice networks.


Quick provisioning

Quickly manage and assign organization phone numbers directly through Microsoft Teams Admin Center.


Get 24/7/365 technical support and a 100% network availability service level agreement (SLA).

Industry-leading SIP trunking

Partner with an industry leader. Verizon has won Frost & Sullivan’s SIP trunking Market Leadership Award five times in a row.1

Enterprise-class security

Protect your organization against a range of phone-based threats. Using a peered connection helps increase security and reliability.

Mixture of services

Verizon is the first to offer Direct Routing, Operator Connect and Microsoft Teams Phone Mobile. That means you can mix and match call management solutions based on your business needs.

Award-winning networks

Our wireless and global voice networks deliver the quality, reliability and security required to place calls outside your organization’s network.

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Why choose us


of Fortune 500 served.


in SIP Trunking services.1


of experience with VoIP communications.


Explore these resources for even more information related to Verizon VoIP for Operator Connect.

Solutions Brief

Verizon VoIP for Operator Connect solution brief

Get the details on how Verizon VoIP for Operator Connect can help streamline your operations.

Mar 15, 2022 ,  3 min read

Download brief

The benefits of adding calling to Teams

Explore the benefits of Verizon VoIP for Operator Connect and how to use it to place Teams calls.

Access infographic

User-fy: Select the best Teams calling option for each employee

Learn how Verizon VoIP for Operator Connect and Microsoft Teams can help enable more productive and collaborative communications.

Find out how

E-Book: There’s no “one size fits (c)all” for Microsoft Teams

Gain insights into the trends driving the need for mobile calling and the options available to place calls using Microsoft Teams.

Oct 10, 2023

Download e-book


Infographic: There’s no “one size fits (c)all”

Learn organizations’ preferences for PTSN connectivity through Microsoft Teams.

Oct 10, 2023

View infographic

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Verizon VoIP for Operator Connect is essentially just Verizon VoIP (Verizon's SIP service) with a dedicated peered connection built to your cloud-based Microsoft Tenant instead of provisioning SIP network connectivity to your business locations.

Yes; Verizon offers solutions for Direct Routing, Operator Connect and Microsoft Teams Phone Mobile, so you can mix and match services to fit your organization’s requirements.

Existing Verizon VoIP customers can migrate their SIP services to Verizon VoIP for Microsoft Teams with minimal contractual and configuration changes.

Verizon VoIP for Operator Connect is a fully cloud-based service. No on-premises equipment is required.

Contact your Verizon sales representative or reach out at the Verizon number provided below.

*Additional fees may apply.

1. “Verizon Recognized with Third Consecutive SIP Trunking Product Leadership Award.” For more information, visit



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