- Terms and Conditions
- Acceptable Use Policy
- Asia Pacific
- Canada
- Europe, Middle East, and Africa
- Latin America
- United States
- Online Privacy Policy
- Digital Millennium Copyright Act (DMCA)
- Products and Services
- Verizon Cloud Terms and Conditions
- Data Center Colocation
- IP Application Hosting
- IP VPN Services
- Internet Dial
- Internet DSL and Internet Cable Services
- Internet
- Managed Network Services SLA
- Verizon Voice over IP (VoIP) SLA
- Private IP Service Level Agreement
- Satellite Services
- Security Services
- Terremark Terms and Conditions
- Web Center SLA
- Verizon IP Contact Center (IPCC) SLA
- Global Data Link Service
- Product & Supply Agreement
- EEA Producer Compliance
- Global Latency and Packet Delivery SLA
- Monthly IP Latency Statistics
- Interconnection Policy for Internet Networks
- Internet Abuse Compliance Process
- Verizon Voice over IP Service – Service Level Agreement
Products and Services
Effective January 23, 2006, certain product and pricing plan names were changed. For a list of these changes, please click here: Product Name Changes
Business Connection
Service Level Agreements
The Verizon Enterprise Solutions VoIP SLA and Voice Quality SLA apply to the VoIP service portion of Business Connection. The Internet Dedicated SLA applies to the Internet Dedicated transport provided with Business Connection.
Data Center Colocation
Service Level Agreements
DDoS Shield
The Service Level Agreement for DDoS Shield Can Be Found on Verizon's Service Publication and Price Guide at the following Link
IP Application Hosting
Service Level Agreements
Other Terms and Conditions
IP VPN Services
Service Level Agreements
Internet Dial Services
Service Level Agreements
- Internet Dial Corporate - Corporate Level SLA
- Internet Dial Corporate - Standard Level SLA
- Internet Dial Corporate - Dial Analysis SLA
Software License Agreements
Internet DSL and Internet Cable Services
Service Level Agreements
Internet Services
Service Level Agreements
Fee Schedules
Metrics
Managed Network Services
Service Level Agreements
Mobile Workforce Manager
License Agreements
Verizon Enterprise Solutions VoIP
Service Level Agreements
Private IP
Service Level Agreements
Metrics
Satellite Services
Service Level Agreements
Metrics
Security Services
Service Level Agreements
- Managed Web Content SLA
- Managed E-mail Content SLA
- Managed Intrusion Protection SLA
- Managed PKI for Remote Access SLA
- DOS Defense
- Managed Firewall - Enterprise and Disaster Site Firewall
Web Center
Service Level Agreements