Apple One perk with Unlimited mobile plans FAQs

Apple One bundles together Apple Music®, Apple TV+,® Apple Arcade®, and iCloud+℠ with 50 GB of storage. All ad-free.

Note: Apple TV+ and Apple Arcade can be shared with up to 5 people.

When you have Unlimited Plus and/or Unlimited Welcome* you can get an Apple One individual subscription through Verizon for $10/month* A $16.95/month value.

When you choose the Apple One perk, you can select either an Apple One individual or family subscription ($20/month).

One Apple One Individual or family subscription perk is available per eligible line. Subject to Terms & Conditions.

Note: For help with Apple One included with your plan, visit our One Unlimited for iPhone FAQs. One Unlimited for iPhone is no longer available to add to accounts.

*If you have Welcome Unlimited you can also add perks in My Verizon. Welcome Unlimited is no longer available to add to your account.

The Apple One perk is available through Verizon when you have Unlimited Plus and/or Unlimited Welcome*.

*If you have Welcome Unlimited you can also add perks in My Verizon. Welcome Unlimited is no longer available to add to your account.

You can choose this perk when you select Unlimited Plus and/or Unlimited Welcome*. We’ll help you set up an Apple One account.

Or when you have Unlimited Plus and/or Unlimited Welcome,* you can add the perk anytime in My Verizon.

For step-by-step perk enrollment instructions visit: My Verizon App - Manage Perks or My Verizon Website - Manage Perks.

Note:

• HD Streaming is activated automatically the day you add the perk to your plan.
• Only Account Owners and Account Managers can add and remove perks. Anyone on the account can activate perks. Learn about managing account roles.
  
• When you’re adding perks, you won’t be able to view or add any perks that your line’s phone plan isn’t eligible for.

*If you have Welcome Unlimited you can also add perks anytime in My Verizon. Welcome Unlimited is no longer available to add to your account.

To activate Apple One with Verizon, you must have an iTunes®/Apple Media Services account and an iPhone with iOS 14.7 or later on your account.

iOS isn't required for every phone on your Verizon account. You can get this plan with basic phones, iOS phones and/or Android™ devices on your account.

Yes. Here’s what happens when you change from One Unlimited for iPhone to Unlimited Plus or Unlimited Welcome*:

• All of your lines must move to Unlimited Plus and/or Unlimited Welcome..
• When you move the lines, we recommend that you add an Apple One perk. If you don’t enroll in the Apple One perk, your existing Apple One individual subscription automatically cancels.
• Any Apple One subscription through One Unlimited for iPhone automatically cancels when you change plans. You can re-enroll in Apple One when you have Unlimited Plus and/or Unlimited Welcome*.

*If you have Welcome Unlimited you can also add perks anytime in My Verizon. Welcome Unlimited is no longer available to add to your account.

Yes. Here’s what happens if you already have Apple One through Apple and sign up for the Apple One perk using the same Apple ID.

If you already have an individual subscription - The original subscription suspends and resumes when the subscription through Verizon is canceled.

If you already have a family subscription:

• When you enroll in the Apple one individual subscription through Verizon - The original subscription continues and runs at the same time as the Apple One perk subscription. To cancel the original subscription, contact Apple.
• When you enroll in the Apple one family subscription through Verizon - The original subscription suspends and resumes when the subscription through Verizon is canceled.

Yes. Here’s what happens if you already have an Apple One premier subscription through Apple or a third party, then enroll in the Apple One individual or family subscription perk. The original subscription continues and runs at the same times as the subscription through Verizon.

To cancel the original subscription, contact Apple.

Yes. Here’s what happens if you already have these services through Apple then use the same Apple ID to sign up for the Apple One perk:

• Apple Music, Apple TV+, Apple Arcade - The original services are suspended. They resume when the Apple One perk through Verizon is canceled.
• iCloud+ (free) - The original iCloud account is canceled.
• iCloud+ (promotion) - The promotional storage is kept in addition to the Apple One through Verizon iCloud+ storage, until the promo ends.
• iCloud+ 50 GB, 200 GB Apple cancels the storage if the storage amount is less than or equal to the amount of the Verizon subscription perk.

An Apple One perk subscription can’t be on the same line that has an Apple Music Family perk. You can add the Apple One perk to a different eligible line.

Yes. However, to activate your Apple One subscription you must have an Apple ID and an iPhone with iOS 14.7 or later on the line with the Apple One perk.

After activation, you can download Apple Music through the Google Play™ Store and use it on eligible Android devices.

Other ways you can access Apple One services:

• Access Apple Arcade, or Apple TV+, from a web browser, another iOS device (e.g., iPad®) or smart TV app.
• Use Apple One services on an iPad

Yes. When you have the Apple One $10/month individual subscription perk, you can upgrade to an Apple One family subscription for an additional $10/month. Upgrade anytime through your Add-ons & apps in My Verizon.

Here’s the differences between Apple One individual and family subscriptions:

• The individual subscription comes with 50 GB/month iCloud+. The family subscription comes with 200 GB/month iCloud+.
• The individual subscription lets you share Apple Arcade and Apple TV+ with up to 5 others. The family subscription lets you share all 3 Apple One services with up to 5 other people.

If you cancel your Apple One perk the subscription is canceled and the $10.month charge is prorated..

If you had an Apple One subscription before having the Apple One perk subscription, your prior Apple One subscription may automatically resume.

For step-by-step perk unenrollment instructions visit: My Verizon App - Manage Perks or My Verizon Website - Manage Perks.

Here’s what happens if you change or cancel your eligible Unlimited plan*. If you:

• Change the line with the perk from Unlimited Welcome to Unlimited Plus (or vice versa), your perk won’t change. 
• If you cancel your qualifying Verizon plan, or change to a non-qualifying plan, your Apple One subscription through Verizon ends immediately. You can re-subscribe to Apple One directly with Apple. If you had an Apple One subscription before having the Apple One perk subscription, your prior Apple One subscription may automatically resume.

You can change or cancel anytime through My Verizon.

*If you have Welcome Unlimited you can also add perks to that plan. However, Welcome Unlimited is no longer available to add to your account.
 

If you cancel Verizon service your perk is canceled. If you cancel during the perk subscription cycle, the $10 perk charge will be prorated.

If you suspend the line that has the perk during the bill cycle, the $10 perk charge is refunded.

You can contact:

• Verizon Customer Support for questions about  eligibility, enrolling in the perk or charges on your Verizon bill.
• Apple customer care for questions about Apple One and its services (i.e., Apple Music, Apple TV+, Apple Arcade, and iCloud+).