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CTL® Chromebook NL71CT-L - Support Overview

Find device-specific support and online tools for your CTL Chromebook NL71CT-L.

Filter all topics below.


Activation, Setup & User Guides

CTL Chromebook NL71CT-L - Activate / Set Up Device

Here's how to quickly set up your CTL Chromebook.

CTL Chromebook NL71CT-L - Add a User Account

Here's how to add a user profile so multiple people can use your CTL Chromebook.

CTL Chromebook NL71CT-L - Add an Existing Google Account

Here's how to add your Google (Gmail) account on your CTL Chromebook.

CTL Chromebook NL71CT-L - Remove a User Account

Here's how to delete a user account on your CTL Chromebook.

CTL Chromebook NL71CT-L - Sign In / Out

Here's how to sign in/out of additional user accounts set up on your CTL Chromebook.

CTL Chromebook NL71CT-L User Guide (PDF)

This User Guide can help you get the most out of your CTL Chromebook NL71CT-L. Learn about set up, advanced usage and navigation.

Connect Your Device Directly to the PC

Here's how to connect your device directly to your PC.

Import Other Dial-up Accounts - VZAccess® Manager

Here's how to import existing Internet Service Provider (ISP) dial-up accounts using VZAccess Manager on your Windows computer.

Set Up Favorites - Mobile Web 2.0

Here's how to add your favorite websites to Mobile Web 2.0.

Back Up & Transfer Content

CTL Chromebook NL71CT-L - Move Files from Internal Storage to External Storage

Here's how to move files from internal storage on your CTL Chromebook to an SD / memory card or USB flash drive.

Basics

How to Check Verizon Wireless Service Availability

Learn how to check if your location has Verizon wireless service available. Follow these instructions to see if there's coverage in your area.

How to Clean / Disinfect Your Device

Here's how to properly clean / disinfect / sanitize your smartphone / tablet / basic phone / smartwatch / jetpack.

Battery & Power

CTL Chromebook NL71CT-L - Extend Battery Life

Here's how to maximize the battery life for your CTL Chromebook.

CTL Chromebook NL71CT-L - Format SD / Memory Card

Here's how to erase all data on the SD / memory card of your CTL Chromebook.

CTL Chromebook NL71CT-L - Power the Device On / Off

Here's how to turn your CTL Chromebook NL71CT-L on or off, which can help if its unresponsive, frozen or runs slow.

CTL Chromebook NL71CT-L - View Battery Info

Here's how to check the battery specs (e.g., Use Time, Standby Time, etc.) for your CTL Chromebook.

Bluetooth

CTL Chromebook NL71CT-L - Turn Bluetooth On / Off

Here's how to turn Bluetooth for your CTL Chromebook on or off and make it visible to other devices for pairing.

Contacts

CTL Chromebook NL71CT-L - Add a Contact

Here's how to add a contact to your CTL Chromebook.

CTL Chromebook NL71CT-L - Delete a Contact

Here's how to remove a contact from your CTL Chromebook.

CTL Chromebook NL71CT-L - Edit a Contact

Here's how to edit a contact on your CTL Chromebook.

Data

CTL Chromebook NL71CT-L - Turn Data On / Off

Here's how to turn mobile data for your CTL Chromebook on or off.

Date & Time

CTL Chromebook NL71CT-L - Set Date and Time

If your CTL Chromebook shows the incorrect date and/or time, here's how to correct it.

Device ID & Info

CTL Chromebook NL71CT-L - View Device ID (ESN / IMEI / MEID)

Here's how to view the device ID (IMEI) for your CTL Chromebook.

CTL Chromebook NL71CT-L - View MAC Address

Here's how to view the Wi-Fi MAC address for your CTL Chromebook.

Device Settings

CTL Chromebook NL71CT-L - Adjust Brightness / Display Settings

Here's how to adjust display settings such as orientation and night light on your CTL Chromebook.

Disable Automatic Configuration and Proxy Server Settings

Here's how to disable automatic configuration and proxy server settings on your device.

Email/Gmail

CTL Chromebook NL71CT-L - Remove Gmail Account

Here's how to remove a Gmail (Google) account from your CTL Chromebook.

Home Screen

CTL Chromebook NL71CT-L - Pin to Shelf

Here's how to pin apps to the shelf for easy access on your CTL Chromebook.

Customizing favorites on the Home Deck - Mobile Web

Here's how to add a link / folder to mobile web on your desktop or notebook computer.

Internet & Web Browser

CTL Chromebook NL71CT-L - Allow / Block Browser Cookies

If you can't view website images or web pages on your CTL Chromebook, here’s how to check whether the browser is set to allow cookies.

CTL Chromebook NL71CT-L - Change the Browser Home Page

Here's how to change the Home page in Chrome on your CTL Chromebook.

CTL Chromebook NL71CT-L - Clear Temporary Internet Files

If you're getting a 'page cannot be displayed' error or can't browse the internet on your CTL Chromebook, view this.

CTL Chromebook NL71CT-L - Open / Manage Browser Bookmarks

Here's how to open, add, modify and remove Chrome browser bookmarks on your CTL Chromebook.

CTL Chromebook NL71CT-L - Open Web Browser

Here's how to open the Chrome web browser from your CTL Chromebook.

CTL Chromebook NL71CT-L - Save Pictures from Browser

Here's how to save images viewed from websites on your CTL Chromebook.

Language

CTL Chromebook NL71CT-L - Language Selection

Here's how to change the language used on your CTL Chromebook.

Lock, Unlock, Password & Security

CTL Chromebook NL71CT-L - Device Lock

Here's how to lock / unlock your CTL Chromebook.

CTL Chromebook NL71CT-L - Enable / Disable / Modify Screen Lock

Here's how to set up, change or disable the screen lock option (PIN or password) for your CTL Chromebook.

Memory/Storage

CTL Chromebook NL71CT-L - Check Device Storage

Here's how to check available space if your CTL Chromebook runs slowly, crashes, apps freeze or you can't save media.

CTL Chromebook NL71CT-L - Insert or Remove SD / Memory Card

Here's how to insert or remove an SD / memory card for your CTL Chromebook.

CTL Chromebook NL71CT-L - Move Files from Internal Storage to External Storage

Here's how to move files from internal storage on your CTL Chromebook to an SD / memory card or USB flash drive.

Operating System & Software

CTL Chromebook NL71CT-L - Factory Data Reset (Powered On)

Here's how to factory / hard reset your CTL Chromebook if the screen freezes or app, audio or sync issues occur.

CTL Chromebook NL71CT-L - Install Device Software Updates

Here's how to check for and install software updates on your CTL Chromebook.

CTL Chromebook NL71CT-L - View Software Version

Here's how to view the software version your CTL Chromebook is running.

Determine Software Version - Windows®

Here's how to determine what version of Windows your computer is running.

Reboot the Router

If you can't connect to your Wi-Fi router, rebooting or restarting the may help.

SIM Card

CTL Chromebook NL71CT-L - Enable / Disable / Modify SIM PIN

Here's how to change, enable or disable the SIM card lock code on your CTL Chromebook.

CTL Chromebook NL71CT-L - Insert / Remove SIM Card

Here's how to properly insert or remove a SIM card for your CTL Chromebook.

CTL Chromebook NL71CT-L - Unblock SIM PIN

Here's how to unblock the SIM PIN for your CTL Chromebook.

CTL Chromebook NL71CT-L - View SIM Card Number

Here's how to view the SIM card number associated with your CTL Chromebook.

Sounds, Volume & Audio

CTL Chromebook NL71CT-L - Volume Controls

Here's how to adjust the volume if your CTL Chromebook doesn't play sounds.

Status Indicators/Lights

CTL Chromebook NL71CT-L - View Signal Strength

Here's how to view signal strength on your CTL Chromebook.

Text & Multimedia Messaging

Cancel Text Messaging Subscriptions

Here's how to cancel text messaging subscriptions from your phone.

Tips, Tricks & Shortcuts

CTL Chromebook NL71CT-L - Capture a Screenshot

Here's how to capture a screenshot on your CTL Chromebook.

CTL Chromebook NL71CT-L - Set Up Printing

Here's how to set up and add a printer to your CTL Chromebook.

Wallpapers/Theme

CTL Chromebook NL71CT-L - Set Wallpaper

Here's how to set wallpaper for the screen on your CTL Chromebook.

Wi-Fi & Network

CTL Chromebook NL71CT-L - Add a Virtual Private Network

Here's how to add a virtual private network (VPN) to your CTL Chromebook.

CTL Chromebook NL71CT-L - Add a Wi-Fi Network

Here's how to add a Wi-Fi network to your CTL Chromebook.

CTL Chromebook NL71CT-L - Remove Wi-Fi Connection

Here's how to remove a saved Wi-Fi network from your CTL Chromebook.

CTL Chromebook NL71CT-L - Turn Wi-Fi On / Off

Here's how to turn Wi-Fi for your CTL Chromebook on or off.