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Fossil Gen 5 LTE Smartwatch - Support Overview

Find device-specific support and online tools for your Fossil Gen 5 LTE Smartwatch.
Activate and setup

Learn how to activate and set up your new smartwatch.


Troubleshoot Gen 5 LTE Smartwatch

This online tool will help you identify and resolve problems with your device.


Filter all topics below.


Activation, Setup & User Guides

Fossil Gen 5 LTE Smartwatch - Activate / Set Up Device

Here's how to quickly set up your Fossil Gen 5 LTE Smartwatch.

Fossil Gen 5 LTE Smartwatch - Add an Existing Google Account

Here's how to add an existing Google (Gmail) account to your Fossil Gen 5 LTE Smartwatch.

Fossil Gen 5 LTE Smartwatch User Guide (PDF)

This User Guide can help you get the most out of your Fossil Gen 5 LTE Smartwatch. Learn about set up, advanced feature use and navigation.

Battery & Power

Fossil Gen 5 LTE Smartwatch - Charge the Device

Here's how to charge your Fossil Gen 5 LTE Smartwatch.

Fossil Gen 5 LTE Smartwatch - Extend Battery Life

Here are some ways to improve the battery life of your Fossil Gen 5 LTE Smartwatch.

Fossil Gen 5 LTE Smartwatch - View Battery Info

Here's info on the battery specs (e.g., Usage Time, Standby Time, etc.) for your Fossil Gen 5 LTE Smartwatch.

Bluetooth

Fossil Gen 5 LTE Smartwatch - Delete Paired Bluetooth Connection

Here's how to remove an existing Bluetooth connection on your Fossil Gen 5 LTE Smartwatch.

Fossil Gen 5 LTE Smartwatch - Turn Bluetooth On / Off

Here's how to turn Bluetooth for your Fossil Gen 5 LTE Smartwatch on or off and make it visible to other devices for pairing.

Calling & Dialing

Fossil Gen 5 LTE Smartwatch - Answer a Call

Here's how to answer a call from your Fossil Gen 5 LTE Smartwatch.

Fossil Gen 5 LTE Smartwatch - Call a Number

Here's how to place a call from your Fossil Gen 5 LTE Smartwatch.

Fossil Gen 5 LTE Smartwatch - View / Delete Call History

Here's how to view and delete call history from your Fossil Gen 5 LTE Smartwatch.

Contacts

Fossil Gen 5 LTE Smartwatch - View Contacts

Here's how to view contacts on your Fossil Gen 5 LTE Smartwatch.

Data

Fossil Gen 5 LTE Smartwatch - Allow / Deny Data Roaming

Here's how to turn data roaming for your Fossil Gen 5 LTE Smartwatch on or off.

Fossil Gen 5 LTE Smartwatch - Manage Data Usage

Here's how to change the data usage cycle on your Fossil Gen 5 LTE Smartwatch, view data usage and set data limits.

Fossil Gen 5 LTE Smartwatch - Turn Data On / Off

Here's how to turn cellular data for your Fossil Gen 5 LTE Smartwatch on or off.

Date & Time

Fossil Gen 5 LTE Smartwatch - Set Date and Time

If your Fossil Gen 5 LTE Smartwatch shows the incorrect date and / or time, here's how to correct it.

Device ID & Info

Fossil Gen 5 LTE Smartwatch - View Device ID (ESN / IMEI / MEID)

Here's how to view the device ID (IMEI) for your Fossil Gen 5 LTE Smartwatch.

Fossil Gen 5 LTE Smartwatch - View Phone Number

Here's how to view the phone number associated with your Fossil Gen 5 LTE Smartwatch.

Device Settings

Fossil Gen 5 LTE Smartwatch - Adjust Brightness / Display Settings

Here's how to adjust screen brightness and other display options (e.g., watch face, font size) on your Fossil Gen 5 LTE Smartwatch.

Fossil Gen 5 LTE Smartwatch - Manage Do Not Disturb Settings

Here's how to check Do Not Disturb settings if your Fossil Gen 5 LTE Smartwatch isn't receiving calls or alerts for texts and email.

Fossil Gen 5 LTE Smartwatch - Turn Airplane Mode On / Off

To turn Verizon network services on / off or if they aren't functioning on your Fossil Gen 5 LTE Smartwatch, view this info.

Email/Gmail

Fossil Gen 5 LTE Smartwatch - Remove Gmail Account

Here's how to remove a Gmail (Google) account from your Fossil Gen 5 LTE Smartwatch.

Fossil Gen 5 LTE Smartwatch - Reply to an Email Message

Here's how to view and reply to an email message from your Fossil Gen 5 LTE Smartwatch.

GPS & Location Based Services

Fossil Gen 5 LTE Smartwatch - Turn GPS Location On / Off

Here's how to turn the GPS location services for your Fossil Gen 5 LTE Smartwatch on or off.

Home Screen

Fossil Gen 5 LTE Smartwatch - Access Notification Panel

Here's how to view and dismiss notifications for your Fossil Gen 5 LTE Smartwatch.

Lock, Unlock, Password & Security

Fossil Gen 5 LTE Smartwatch - Enable / Disable / Modify Screen Lock

Here's how to set up, change or disable the screen lock option (e.g., PIN, pattern, etc.) for your Fossil Gen 5 LTE Smartwatch.

Fossil Gen 5 LTE Smartwatch - Unlock the Device

Here's how to unlock the screen on your Fossil Gen 5 LTE Smartwatch.

Memory/Storage

Fossil Gen 5 LTE Smartwatch - Check Device Storage

Here's how to check available space if your Fossil Gen 5 LTE Smartwatch runs slowly / crashes, apps freeze or you can't save media.

Near Field Communication (NFC)

Fossil Gen 5 LTE Smartwatch - Turn NFC On / Off

Here's how to turn NFC on or off so compatible apps can transfer files from your Fossil Gen 5 LTE Smartwatch.

Operating System & Software

Fossil Gen 5 LTE Smartwatch - Factory Data Reset (Powered Off)

Here's how to factory / hard reset your Fossil Gen 5 LTE Smartwatch if the screen freezes or call, app, audio or sync issues occur and the device won’t start up.

Fossil Gen 5 LTE Smartwatch - Factory Data Reset (Powered On)

Here's how to factory / hard reset your Fossil Gen 5 LTE Smartwatch if the screen freezes or call, app, audio or sync issues occur.

Fossil Gen 5 LTE Smartwatch - Install System Updates

Here's how to check for and install software updates on your Fossil Gen 5 LTE Smartwatch.

Fossil Gen 5 LTE Smartwatch - View Software Version

Here's how to view the software version your Fossil Gen 5 LTE Smartwatch is running.

Fossil Gen 5 LTE Smartwatch Software Update

Get instructions on how to download the latest software update for performance improvements and enhancements for your Fossil Gen 5 LTE smartwatch.

SIM Card

Fossil Gen 5 LTE Smartwatch - Enable / Disable / Modify SIM PIN

Here's how to change the SIM PIN for your Fossil Gen 5 LTE Smartwatch or turn it on or off.

Fossil Gen 5 LTE Smartwatch - View SIM Card Number

Here's how to view the SIM card number associated with your Fossil Gen 5 LTE Smartwatch.

Sounds, Volume & Audio

Fossil Gen 5 LTE Smartwatch - Set Ringtones

Here's how to select or change ringtones on your Fossil Gen 5 LTE Smartwatch.

Fossil Gen 5 LTE Smartwatch - Vibrate Mode

Here's how to turn vibrate mode for your Fossil Gen 5 LTE Smartwatch on or off.

Fossil Gen 5 LTE Smartwatch - Volume Controls

Here's how to control the volume of your Fossil Gen 5 LTE Smartwatch.

Status Indicators/Lights

Fossil Gen 5 LTE Smartwatch - View Signal Strength

Here's how to view signal strength on the Fossil Gen 5 LTE Smartwatch.

Text & Multimedia Messaging

Fossil Gen 5 LTE Smartwatch - Create and Send a Text Message

Here's how to create and send a text message from your Fossil Gen 5 LTE Smartwatch.

Fossil Gen 5 LTE Smartwatch - View Text Messages

Here's how to view text messages from your Fossil Gen 5 LTE Smartwatch.

Wi-Fi & Network

Fossil Gen 5 LTE Smartwatch - Add a Wi-Fi Network

Here's how to connect your Fossil Gen 5 LTE Smartwatch to a Wi-Fi network.

Fossil Gen 5 LTE Smartwatch - Remove Wi-Fi Connection

Here's how to remove a saved Wi-Fi network from your Fossil Gen 5 LTE Smartwatch.

Fossil Gen 5 LTE Smartwatch - Restart Device

Here's how to restart your Fossil Gen 5 LTE Smartwatch if it crashes or resets, freezes or runs slowly.

Fossil Gen 5 LTE Smartwatch - Turn Wi-Fi On / Off

Here's how to turn Wi-Fi for your Fossil Gen 5 LTE Smartwatch on or off.