Mobile Hotspot feature and app FAQs

To get Mobile Hotspot access to the 5G Ultra Wideband network, you need:

• A 5G Ultra Wideband-capable phone
• To be in a 5G Ultra Wideband coverage area
• A plan with 5G Ultra Wideband access. Visit My Verizon to check your:
  • Standard monthly mobile phone plan's features
  • Prepaid plan features

No, Mobile Hotspot comes preinstalled on compatible devices. Depending on your device, it may be in your device's App menu or Settings. It may also be named something different, like Personal Hotspot (iOS), Internet Sharing (Windows) or Portable Wi-Fi Hotspot (Google Nexus devices).

For instructions specific to your device, go to your Device Support page.

Mobile Hotspot usage is included in many Verizon mobile plans, so you don't need to add it to your account. Visit My Verizon to check your:

• Standard monthly mobile phone plan's features
• Prepaid plan features

If you need more Hotspot than your plan provides, you can buy a Data Boost. Learn more with our Data Boost FAQs.

Note:

• 60 GB Mobile Hotspot is included with Unlimited Ultimate.
• 30 GB Mobile Hotspot is included with Unlimited Plus.
• You can also buy 100 GB/month extra Mobile Hotspot for $10/month with Unlimited Plus and/or Unlimited Welcome.*

*Not available with Welcome Unlimited.

Some devices with a Mobile Hotspot feature or app allow up to 10 devices to connect at a time, while others allow a maximum of 5.

Refer to the User Guide at the top of your Device Support page to see how many devices can be connected to your specific device.

Mobile Hotspot service is available anywhere you have 4G LTE / 5G Ultra Wideband, 5G or 3G service. Visit our coverage map for network coverage information.

Yes, you can use Mobile Hotspot while traveling outside the US if you have a connection to our 4G LTE network. (5G Ultra Wideband and 5G are only available inside the US.*)

Data charges apply according to your international travel plan or roaming rates.

*Devices manufactured before 2020 are not 5G compatible.

On most devices, you can turn on your Mobile Hotspot in your Settings.

For instructions, see the User Guide on the Device Support page for your device or refer to:

• iOS - Share your internet connection with Personal Hotspot article on Apple's website.
• Android™ - Android help for hotspot connection details.

Note: On Windows devices, Mobile Hotspot is named Internet Sharing.

You connect to Mobile Hotspot on your phone or tablet the same way you'd connect to any Wi-Fi network:

1. Open your Wi-Fi settings on the device you want to connect to Mobile Hotspot, and scan for available networks. Your Mobile Hotspot name (SSID) should appear in the list.
2. In the list of available Wi-Fi networks, select the name of the Mobile Hotspot.
3. If requested, enter the Mobile Hotspot password.
4. Tap Join or Connect.

You've successfully connected a device to your Mobile Hotspot.

Yes, you can set Mobile Hotspot to turn off automatically for some devices:

• Android - Power Mode
• BlackBerry® - Auto Shutoff Timer
• iOS - Automatically shuts off when the hotspot is inactive

Note: Some devices may never stay inactive long enough for this feature to work because apps, updates and more are often running in the background.

The SSID is the unique name of your Mobile Hotspot feature or app that people see when scanning for available Wi-Fi networks. When you turn on the Hide SSID option, your Mobile Hotspot can't be seen by nearby Wi-Fi devices.

Our Troubleshooting Assistant may be able to help you with Mobile Hotspot issues:

1. Find your device on our device selector page.
2. Choose Troubleshoot.
3. Enter "mobile hotspot" in the search bar.
4. Choose your issue and follow the prompts.