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  • Set a Call Forwarding Number

    You must activate, deactivate, or change your forwarding number from your home phone. Activating Call Forwarding You can activate Call Forwarding whenever you want your calls to be sent to another phone, including a mobile phone. Once activated, all your calls will be sent to the forwarding number you request. Each time a call is forwarded, you will hear one short reminder tone on your home phone, but you will not be able to answer the call from your home number.

    1. Lift your telephone's receiver and listen for a dial tone.

    2. Press *72.
      Dial 1172 on rotary or pulse-dialing phones.

    3. When you hear the tone, set or change the Call Forwarding number by dialing the telephone number where you want your calls transferred.
      You will hear the number you entered ring. When the number is answered, Call Forwarding is activated.

    4. If the call is not answered or the line is busy, hang up and call the number again within two minutes.
      You will hear two short tones telling you that Call Forwarding is activated.

    5. Hang up the receiver.
    Deactivating Call Forwarding Turn Call Forwarding off when you want to receive calls on your home phone.

    1. Lift your telephone's receiver and listen for a dial tone.

    2. Press *73.
      Dial 1173 on rotary or pulse-dialing phones.

    3. Listen for two short tones.
      Call Forwarding is now off and you will receive your calls at your home number.

    Instructions for FiOS Digital Voice Calling Features

    See also: Related Call Forwarding topics
    Select Call Forwarding
    Call Forwarding Busy Line/Do Not Answer
    Additional Calling Features
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