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Troubleshooting
What's the Verizon Whole-Home Wi-Fi that's included with LTE Home Plus plans?
Does the 5G Home Internet router have a phone number? Where can I find it?
How do I set up My Verizon to manage my home internet account?
I’m moving to a new address. Can I take my 5G Home Internet service with me when I move?
If Verizon Home Internet is available at my new address, what’s next?
How do I cancel my LTE Home Internet service?
How do I test the upload and download speeds of my router?
Where should I put my LTE Home router to get the best connection to the Verizon network?
What if I need help with my LTE Home Internet router?
Why can't I see local channels when I'm streaming video on LTE Home Internet?
Verizon sent me a replacement router. What does setup of the replacement involve?
Some of my devices won't stay connected to the Verizon wireless Home Internet router, what should I do?
How can I improve the Wi-Fi signal if it's weak in some parts of my home?
Troubleshooting