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Samsung Galaxy Tab A (8.4 inch) - Support Overview

Find device-specific support and online tools for your Samsung Galaxy Tab A (8.4 inch).
Troubleshoot Tab A (8.4 inch)

This online tool will help you identify and resolve problems with your device.


Filter all topics below.


Accessories

Download and Install Samsung Gear Manager - Android® 

Here's how to install Samsung Gear Manager on your Android device.

Activation, Setup & User Guides

Activate New Device - Existing Verizon Customer

Here's how to activate your new iPhone or Android smartphone. You can also learn how to turn off iMessage, transfer content and more.

Activate Your Device FAQs

Find answers to questions about activating a mobile phone with Verizon.

Activating Your New Android Tablet

Learn how to activate and set up your Android tablet with Verizon Wireless.

Connect Your Device Directly to the PC

Here's how to connect your device directly to your PC.

How to use Verizon Cloud

Get step-by-step instructions for how to sign up for and use Verizon Cloud online. Upload and back up your contacts, pictures, videos, music, documents and more.

Mobile Broadband Self Activation - 4G LTE

Here's the steps on how to self activate mobile broadband service for your device.

Samsung Galaxy Tab A (8.4 inch) - Activate / Set Up Device

Here's how to quickly set up your Samsung Galaxy Tab A (8.4 inch).

Samsung Galaxy Tab A (8.4 inch) - Add a User Account

Here's how to add a user profile so multiple people can use your Galaxy Tab A (8.4 inch).

Samsung Galaxy Tab A (8.4 inch) - Add an Existing Google Account

Here's how to add an existing Google account to your Galaxy Tab A (8.4 inch).

Samsung Galaxy Tab A (8.4 inch) - Adjust Account Sync Settings

If you're not receiving email and app notifications, here's how to view sync settings on your Galaxy Tab A (8.4 inch).

Samsung Galaxy Tab A (8.4 inch) - Edit / Remove a User Account

Here's how to modify or delete a user account from your Galaxy Tab A (8.4 inch).

Samsung Galaxy Tab A (8.4 inch) - Sign In / Out

Here's how to sign in/out of additional user accounts set up on your Galaxy Tab A (8.4 inch).

Samsung Galaxy Tab A (8.4 inch) - Turn Android Device Protection On / Off

Here's how to turn Android Device Protection for your Galaxy Tab A (8.4 inch) on or off.

Samsung Galaxy Tab A (8.4 inch) User Guide (PDF)

This User Guide can help you get the most out of your device. Learn about set up, advanced features, shortcuts, widgets, status bar and navigation.

Top 10 Things to Do with Your New Tablet

Learn how to set up your new tablet with important features and functions. Get the most out of your new tablet with these practical tips.

Validate Emergency Address (E911)

Here's info on validating your Emergency Address (E911).

Video: What is Verizon Cloud?
(length: 1:20)
Watch this video to learn about the features of Verizon Cloud - like content transfer, media storage, photo printing and more.
Length: 1:20

Alerts & Reminders

Samsung Galaxy Tab A (8.4 inch) - Manage Alerts / Notifications

Here's how to change the notification sound for incoming messages on your Galaxy Tab A (8.4 inch).

Back Up & Transfer Content

Content Transfer Center

Find the best way to transfer your pictures, videos, contacts and other content from one device to another. See step-by-step instructions for devices by operating system.

Export / Import / Synchronize Contacts - Comma Separated Values (.csv) File or Vcard

Here's how to export contacts to or import contacts from a .csv file or Vcard.

Export Contacts as a Comma Separated Values (*.csv) File - Yahoo! Mail

Here's how to export your contacts to a CSV file using Yahoo Mail.

Samsung Galaxy Tab A (8.4 inch) - Move Files from Internal Storage to SD / Memory Card

Here's how to move files from internal storage on your Galaxy Tab A (8.4 inch) to an SD / memory card.

Samsung Galaxy Tab A (8.4 inch) - Move Media to / from Computer

Here's how to transfer pictures, video or music files between your Galaxy Tab A (8.4 inch) and a computer.

Transfer Content with Samsung Smart Switch Mobile App

Here's how to transfer your data from your old device to your current Samsung phone.

Transfer Content with Samsung Smart Switch™ Mobile App (from iOS)

Here's how to transfer content from an iOS device to your current Samsung phone.

Video: Use the Content Transfer App to Move Content Between Devices
(length: 2:58)
With the Content Transfer app, it's easy to transfer your contacts and other content from your old phone to your new phone. Find out how.
Length: 2:58

Basics

How to Check Verizon Wireless Service Availability

Learn how to check if your location has Verizon wireless service available. Follow these instructions to see if there's coverage in your area.

How to Clean / Disinfect Your Device

Here's how to properly clean / disinfect / sanitize your smartphone / tablet / basic phone / smartwatch / jetpack.

Samsung Galaxy Galaxy Tab A 8.4 Simulator: Charging Your Device

Learn how to charge your Samsung Galaxy Galaxy Tab A 8.4.

Samsung Galaxy Galaxy Tab A 8.4 Simulator: Getting to Know Your Device

An interactive map of the Home screen and buttons on your Samsung Galaxy Galaxy Tab A 8.4.

Samsung Galaxy Galaxy Tab A 8.4 Simulator: Getting to Know the Back of Your Device

Discover more about the back of your Samsung Galaxy Galaxy Tab A 8.4.

Samsung Galaxy Galaxy Tab A 8.4 Simulator: Turning Your Device On and Off

Learn how to power on and shut down your Samsung Galaxy Galaxy Tab A 8.4.

Battery & Power

Battery Issues - Battery Usage

This outlines potential causes of battery issues (device not charging/holding a charge, short battery life).

Battery Troubleshooting Basics

Here's how to extend battery life and troubleshoot battery issues on your phone.

Power & Charging Issues - Non-Removable Battery Devices

If you're having issues with your non-removable battery charging or not holding a charge, view this info.

Power & Charging Issues - Removable Battery Devices

If you're having issues with your removable battery charging or not holding a charge, here are some helpful tips.

Samsung Galaxy Tab A (8.4 inch) - Power Saver Settings

Here's how to manage Power mode settings on your Galaxy Tab A (8.4 inch) to improve battery performance.

Samsung Galaxy Tab A (8.4 inch) - View / Extend Battery Life

Here's how to extend battery life, view charging status / remaining battery and determine what uses the most power on your Galaxy Tab A (8.4 inch).

Samsung Galaxy Tab A (8.4 inch) - View Battery Info

Here's info on the battery specs (e.g., Use Time, Standby Time, etc.) for your Galaxy Tab A (8.4 inch).

Turn Battery Optimization On / Off - Android™ 6.x and higher (Samsung)

Battery optimization helps conserve battery power on your Samsung device and is turned on by default.

Bluetooth

Delete Paired Bluetooth® Connection - Android™

Here's how to delete a Bluetooth connection from your Android device.

Samsung Galaxy Tab A (8.4 inch) - Send Contact via Bluetooth

Here's how to send a contact on your Galaxy Tab A (8.4 inch) via Bluetooth.

Samsung Galaxy Tab A (8.4 inch) - Turn Bluetooth On / Off

Here's how to turn Bluetooth for your Galaxy Tab A (8.4 inch) on or off and make it visible to other devices for pairing.

Calling & Dialing

Call Waiting - Smartphone

Here's how to answer call on your Android / BlackBerry / Windows smartphone while you're on another call.

Video: Verizon Messages - HD Video Calling
(length: 1:46)
The Verizon Messages offers HD voice and video calling on your tablet through the app. Watch this video to learn how to set up HD calling and make calls.
Length: 1:46

Camera, Photos & Videos

Samsung Galaxy Tab A (8.4 inch) - Common Camera Settings

Here's info on common camera settings (e.g., storage, timer, shooting modes, etc.) for your Galaxy Tab A (8.4 inch).

Samsung Galaxy Tab A (8.4 inch) - View Pictures / Videos

Here's how to view pictures and videos on your Galaxy Tab A (8.4 inch).

Computer/PC Connectivity

Create a Paired Connection - Windows® 7

Here's how to create a paired connection with your device using Windows 7.

Resolve Windows Device Manager Conflicts

Here's how to resolve driver conflicts if your device doesn't properly interface with your computer.

Samsung Galaxy Tab A (8.4 inch) - USB Debugging Mode

Here's how to facilitate a connection between your Galaxy Tab A (8.4 inch) and a computer with the Android SDK.

Contacts

Samsung Galaxy Tab A (8.4 inch) - Add a Contact

Here's how to add a contact to your Galaxy Tab A (8.4 inch).

Samsung Galaxy Tab A (8.4 inch) - Delete a Contact

Here's how to delete a contact from your Galaxy Tab A (8.4 inch).

Samsung Galaxy Tab A (8.4 inch) - Edit a Contact

Here's how to edit a contact from your Galaxy Tab A (8.4 inch).

Samsung Galaxy Tab A (8.4 inch) - Export Contacts to SD / Memory Card

Here's how to export your Galaxy Tab A (8.4 inch) contacts to an SD / memory card.

Samsung Galaxy Tab A (8.4 inch) - Import Contacts from SD / Memory Card

Here's how to move contacts from an SD / memory card to your Galaxy Tab A (8.4 inch).

Samsung Galaxy Tab A (8.4 inch) - Link / Unlink Contacts

Here's how to link or unlink duplicate contacts in your Galaxy Tab A (8.4 inch).

Samsung Galaxy Tab A (8.4 inch) - Send Contact via Bluetooth

Here's how to send a contact on your Galaxy Tab A (8.4 inch) via Bluetooth.

Samsung Galaxy Tab A (8.4 inch) - View Contact Sync Source

Here's how to view where a phonebook contact on your Galaxy Tab A (8.4 inch) was imported from.

Verizon Cloud - Android Tablet - Back Up Contacts / Media

Here's how to back up your contacts and media using Verizon Cloud on your Android tablet.

Video: Managing Contacts Using My Verizon
(length: 2:21)
Watch this video to learn how to manage your contacts using My Cloud Media & Contacts in your My Verizon account. See how to remove, restore and sync your contacts.
Length: 2:21

Video: Managing Duplicate Contacts Using Google
(length: 2:45)
Want to clean up space on your phone? Watch this video to learn how to merge duplicate contacts by using your Google account.
Length: 2:45

Video: Managing Duplicate Contacts Using Your Android Device
(length: 3:21)
Want to clean up space on your phone? Watch this video to learn how to merge duplicate contacts on your Android device.
Length: 3:21

Data

Bonus Data FAQs

Learn about the options to add bonus data to your devices on the new Verizon Plan.

Change Verizon Data Service Plan (Prepaid) - Android™ Tablet

Here's how to change the Prepaid Verizon data service plan on an Android tablet.

Check Verizon Data Service usage (Prepaid) - Android™ Tablet

Here's how to check your data on your prepaid, Android tablet.

Conserve Data Usage - Google+

Here's how to save data on your Android smartphone / tablet via the Google+ app

Data Utilization FAQs

Learn about a free online tool that helps you understand how the devices on your account are using data. Access it through My Verizon and My Verizon Mobile.

Data gifting for eligible shared data mobile plans FAQs

Verizon mobile customers with an eligible monthly shared data plan can send and/or receive a 1 GB data gift through the My Verizon app.

Forgot Verizon Data Service Username / Password (Prepaid) - Android™ Tablet

Here's how to view your username or reset your password for your Verizon data service on your Android tablet.

Samsung Galaxy Tab A (8.4 inch) - Allow / Deny Data Roaming

Here's how to turn data roaming for your Galaxy Tab A (8.4 inch) on or off.

Samsung Galaxy Tab A (8.4 inch) - Manage Data Usage

Here's how to change the data usage cycle and set data warnings and/or limits on your Galaxy Tab A (8.4 inch).

Samsung Galaxy Tab A (8.4 inch) - Turn Data On / Off

Here's how to turn mobile data on or off on your Galaxy Tab A (8.4 inch).

Set Up Verizon Prepaid Data Service - Android™ Tablet

Here's how to set up Verizon Prepaid data service for your Android tablet.

Turn Facebook® Video Autoplay On / Off

Here's how to turn automatic video play for Facebook on or off.

Date & Time

Samsung Galaxy Tab A (8.4 inch) - Set Date and Time

If your Galaxy Tab A (8.4 inch) shows the incorrect date and/or time, here's how to correct it.

Device ID & Info

Check for Physical Damage

Here's how to help determine if your device has damage.

Damaged Device Fee FAQs

Learn about the Damaged Device Fee that's charged if you turn in your device for a Certified Like-New Replacement and your returned device has been misused.

My Verizon Website - View Device Info

Here's how to view info (e.g., model, SIM number, trade-in value, etc.) for a device on your account via the My Verizon website.

Samsung Galaxy Tab A (8.4 inch) - View Device ID (ESN / IMEI / MEID)

Here's how to view the device ID (IMEI) for your Galaxy Tab A (8.4 inch).

Samsung Galaxy Tab A (8.4 inch) - View MAC Address

Here's how to view the Wi-Fi MAC address assigned to your Galaxy Tab A (8.4 inch).

Samsung Galaxy Tab A (8.4 inch) - View Phone Number

Here's how to view the mobile number for your Galaxy Tab A (8.4 inch).

Device Settings

Samsung Galaxy Tab A (8.4 inch) - Adjust Brightness / Display Settings

Here's how to adjust screen brightness and other display settings (e.g., Screen saver, Brightness, Font size, etc.) for your Galaxy Tab A (8.4 inch).

Samsung Galaxy Tab A (8.4 inch) - Manage Do Not Disturb Settings

Here's how to check Do Not Disturb settings if your Galaxy Tab A (8.4 inch) isn't receiving calls or alerts for texts and email.

Samsung Galaxy Tab A (8.4 inch) - Reset All Settings

If your Galaxy Tab A (8.4 inch) crashes, resets or runs slow, or apps freeze or cause the device to reset, view this info.

Samsung Galaxy Tab A (8.4 inch) - Reset Network Settings

Here's how to reset settings if your Galaxy Tab A (8.4 inch) can't connect to data or send / receive messages.

Samsung Galaxy Tab A (8.4 inch) - Turn Airplane Mode On / Off

To turn Verizon network services on/off or if they aren't functioning on your Galaxy Tab A (8.4 inch), view this info.

Samsung Galaxy Tab A (8.4 inch) - Turn Screen Inversion On / Off

Here's how to reverse the color scheme on your Galaxy Tab A (8.4 inch).

Samsung Galaxy Tab A (8.4 inch) - Turn Screen Rotation On / Off

Here's how to check settings if the display on your Galaxy Tab A (8.4 inch) doesn't rotate or flip.

Turn TalkBack / Screen Reader On or Off - Android

Here's how to turn TalkBack / Screen reader for your Android device on or off.

Email/Gmail

Configure the Email Client to Leave Messages on Server after Retrieval

View this info on leaving email messages on the server after retrieval.

Configure the Email Client to Leave Messages on Server after Retrieval - Macintosh®

Here's how to leave a copy of messages on the server after you retrieve them.

Configure the Email Client to Leave Messages on Server after Retrieval - Windows®

Here's how to allow your email client (e.g., Windows Live, etc.) to leave a copy of an email on the server once deleted using your Windows computer.

Gmail for Android - Auto Signature

Here's how to add, edit or remove a signature for your Gmail messages on your Android smartphone / tablet.

Gmail for Android - Compose and Send a Message

Here's how to compose and send a Gmail message from your Android device.

Gmail for Android - Delete Messages

Here's how to delete Gmail messages from your Android smartphone / tablet.

Gmail for Android - Manage Notifications

Here's how to manage your Gmail notification settings for your Android smartphone / tablet.

Gmail for Android - Reply to a Message

Here's how to reply to a Gmail message from your Android smartphone / tablet.

Gmail for Android - View Messages

Here's how to view a Gmail message on your Android smartphone / tablet.

Samsung Galaxy Tab A (8.4 inch) - Add a Personal / Corporate Email Account

Here's how to set up a personal / corporate email account on your Samsung Galaxy Tab A (8.4 inch).

Samsung Galaxy Tab A (8.4 inch) - Perform a Gmail Sync

Here's how to sync Google email, contacts, calendar, etc. on your Galaxy Tab A (8.4 inch).

Samsung Galaxy Tab A (8.4 inch) - Remove Gmail Account

Here's how to remove a Gmail (Google) account from your Galaxy Tab A (8.4 inch).

Samsung Galaxy Tab A (8.4 inch) - Remove a Personal / Corporate Email Account

Here's how to delete a personal / corporate email account from your Galaxy Tab A (8.4 inch).

Samsung Galaxy Tab A (8.4 inch) - View Email Messages

Here's how to view email messages on your Galaxy Tab A (8.4 inch).

Standard Email Messaging Ports

Here's info on standard email messaging ports, which can help with configuration of advanced email settings.

Unlock a Gmail™ Account

Here's how to unlock your Gmail Account if you don't know your username or password.

Update the Gmail Password - Android™

Here's how to update the password for your Gmail account from your Android device.

Video: Troubleshooting Personal and Corporate Email
(length: 3:21)
Learn to fix your personal and corporate email with just a few simple steps.
Length: 3:21

Find My Phone

Find My Device - Android™ - Remotely Locate Device

Here's how to use Find My Device to remotely locate your Android device.

Find My Device - Android™ - Remotely Lock Device

Here's how to use Find My Device to remotely locate and lock your device.

Find My Device - Android™ - Remotely Ring Device

Here's how to make your Android device remotely ring so you can locate it.

How to Find Your Lost or Stolen Phone or Tablet

Learn how to locate, track & lock a lost or stolen device. Get the tablet or phone locator for any OS: Android, Apple, Windows, BlackBerry or basic phones.

Turn Find My Device On / Off - Android™

Here's info on how to remotely locate, lock, ring or erase your Android device.

GPS & Location Based Services

Find My Mobile - Samsung

Here's how to turn on Find My Mobile on your Samsung device.

GPS Location Settings - Android™

Here's how to view / change GPS location settings, which can affect battery life and location accuracy.

Google Maps - Add Layers

Here's how to add layers in Google Maps.

Google Maps - Download an Offline Map

If you can't get online or want to avoid global data charges while traveling, here's how to download a map.

Google Maps - Find Current Location

Here's how to find your current location in Google Maps.

Google Maps - Find Driving Directions

Here's how to find driving directions with Google Maps.

Improving GPS Performance

Here's info on improving GPS performance on your device.

Samsung Galaxy Tab A (8.4 inch) - Turn GPS Location On / Off

Here's how to turn GPS location for your Galaxy Tab A (8.4 inch) on or off.

Gestures & Motions

Google Maps - Gestures

Here's how to use gestures with Google Maps on your device.

Samsung Galaxy Tab A (8.4 inch) - Motions and Gestures

Here's how to manage motion-activated services for your Galaxy Tab A (8.4 inch).

Google Backup & restore

Samsung Galaxy Tab A (8.4 inch) - Google Backup and Restore

Here's how to ensure your Gmail, contacts, apps, etc. are backed up on your Galaxy Tab A (8.4 inch).

Home Screen

Samsung Galaxy Tab A (8.4 inch) - Customize Your Home Screen

Here's how to add / remove Home screen items (widgets, apps or folders) and set the wallpaper on your Galaxy Tab A (8.4 inch).

Samsung Galaxy Tab A (8.4 inch) - View / Manage Home Screen Panels

Here's how to view / add / remove panels and set a default Home screen panel for your Galaxy Tab A (8.4 inch).

Hotspot

Verizon Mobile Hotspot FAQs – Get sharable Wi-Fi internet

Learn to use Mobile Hotspot on your phone or tablet to connect devices to the internet, using your current data plan. Find Unlimited & prepaid plans with Mobile Hotspot.

Internet & Web Browser

Apple iPad - Open / Manage Browser Bookmarks

Here's how to open, add, modify and remove browser bookmarks on your iPad.

Chrome Browser - Android - Access Websites

Here's how to access websites using the Chrome browser on your Android smartphone / tablet.

Chrome Browser - Android - Clear Temporary Internet Files

Here's how to clear temporary internet files on your Chrome browser if you're getting a 'page cannot be displayed' error or can't browse the internet.

Chrome™ Browser - Android™ - Add a Browser Bookmark  

Here's how to add a bookmark via the Chrome browser on your Android smartphone / tablet.

Chrome™ Browser - Android™ - Allow / Block Browser Cookies  

If you can't browse the internet or view website images via the Chrome browser on your device, view this info.

Chrome™ Browser - Android™ - Delete a Browser Bookmark  

Here's how to delete a saved bookmark via the Chrome browser on your Android smartphone / tablet.

Chrome™ Browser - Android™ - Edit a Browser Bookmark  

Here's how to edit a saved bookmark via the Chrome browser on your Android smartphone / tablet.

Chrome™ Browser - Android™ - Open a Browser Bookmark  

Here's how to open a saved bookmark via the Chrome browser on your Android smartphone / tablet.

Chrome™ Browser - Android™ - Save Pictures from Browser

Here's how to save a photo via the Chrome browser on your Android smartphone / tablet.

Chrome™ Browser - Android™ - Turn JavaScript On / Off

Here's how to check JavaScript settings, which often helps when you can't view web pages on your device.

Delete Temporary Internet Files and Cookies - Safari

Here's how to clear temporary internet files and cookies for the Safari web browser on your Macintosh computer.

Disable Work Offline - Internet Browser

Here's how to check if you're offline if you can't connect to the internet via computer with Internet Explorer, Chrome or Firefox.

How to Check Your Internet Connection Speed

Here's how to test your connection speeds for your smartphone / tablet / jetpack / router / laptop etc. if it's slower than expected.

Samsung Galaxy Tab A (8.4 inch) - Change the Browser Start / Home Page

Here's how to change the Home page in Chrome on your Galaxy Tab A (8.4 inch).

View Browser History - Android™

Here's how to view the browser history on your Android smartphone.

Keyboard

Turn Voice Input On / Off - Android™

Here's how to use voice input instead of the keyboard on your Android device to type hands-free.

Language

Samsung Galaxy Tab A (8.4 inch) - Language Selection

Here's how to change the language used on your Galaxy Tab A (8.4 inch).

Lock, Unlock, Password & Security

Device Locking FAQs

To prevent identity theft and fraud, devices bought from Verizon are locked and cannot be used on another carrier's network for the first 60 days after purchase.

Samsung Galaxy Galaxy Tab A 8.4 Simulator: Setting Screen Security

A visual guide for setting screen security on your Samsung Galaxy Galaxy Tab A 8.4 to help protect your private information.

Samsung Galaxy Galaxy Tab A 8.4 Simulator: Unlocking the Screen

See how to unlock the screen on your Samsung Galaxy Galaxy Tab A 8.4.

Samsung Galaxy Tab A (8.4 inch) - Manage Screen Lock Settings

Here's how to configure the screen lock settings for your Galaxy Tab A (8.4 inch).

Samsung Galaxy Tab A (8.4 inch) - Set Lock Screen Notifications

Here's how to manage how notifications appear on your Galaxy Tab A (8.4 inch) when the screen is locked.

Samsung Galaxy Tab A (8.4 inch) - Set Up Face Recognition

Here's how to set up facial recognition to unlock your Galaxy Tab A (8.4 inch).

Samsung Galaxy Tab A (8.4 inch) - Smart Lock

Here's how to turn on and customize the Smart Lock setting on your Galaxy Tab A (8.4 inch).

Samsung Galaxy Tab A (8.4 inch) - Unlock Screen

Here's how to unlock the screen on your Galaxy Tab A (8.4 inch).

Memory/Storage

Format SD / Memory Card via PC

Here's how to format or erase your SD / memory card using a computer.

Samsung Galaxy Tab A (8.4 inch) - Check Device Storage

Here's how to check available space if your Galaxy Tab A (8.4 inch) runs slow, crashes/resets, or running apps freeze.

Samsung Galaxy Tab A (8.4 inch) - Export Contacts to SD / Memory Card

Here's how to export your Galaxy Tab A (8.4 inch) contacts to an SD / memory card.

Samsung Galaxy Tab A (8.4 inch) - Format SD / Memory Card

Here's how to format an SD / Memory card for your Galaxy Tab A (8.4 inch).

Samsung Galaxy Tab A (8.4 inch) - Import Contacts from SD / Memory Card

Here's how to move contacts from an SD / memory card to your Galaxy Tab A (8.4 inch).

Samsung Galaxy Tab A (8.4 inch) - Insert or Remove SD / Memory Card

Here's how to insert or remove an SD / memory card for your Galaxy Tab A (8.4 inch).

Samsung Galaxy Tab A (8.4 inch) - Move Files from Internal Storage to SD / Memory Card

Here's how to move files from internal storage on your Galaxy Tab A (8.4 inch) to an SD / memory card.

Verizon Cloud - Website - View Storage Meter / Upgrade Memory

Here's how to increase or check your Verizon Cloud storage space via the Cloud website.

Navigating & Multitasking

Samsung Galaxy Book S Simulator: Navigating multiple Home screens

Find out how to navigate multiple Home screens on your Samsung Galaxy Book S.

Samsung Galaxy Tab A (8.4 inch) - Use Multi Window

Here's how to use two apps simultaneously on your Galaxy Tab A (8.4 inch).

Operating System & Software

Protect Against Downloading Ransomware Malware - Android™

Here's info to help protect your device against ransomware.

Remove Ransomware From the Device - Android™

Here's how to remove ransomware from your device.

Samsung Galaxy Tab A (8.4 inch) - Factory Data Reset (Powered Off)

Here's how to factory / hard reset your Galaxy Tab A (8.4 inch) if the screen freezes or call, app, audio or sync issues occur and the device won't start up.

Samsung Galaxy Tab A (8.4 inch) - Factory Data Reset (Powered On)

Here's how to factory / hard reset your Galaxy Tab A (8.4 inch) if the screen freezes or call, app, audio or sync issues occur.

Samsung Galaxy Tab A (8.4 inch) - Install Device Software Updates

Here's how to check for and install software updates on your Galaxy Tab A (8.4 inch).

Samsung Galaxy Tab A (8.4 inch) - View Software Version

Here's how to view the software version your Galaxy Tab A (8.4 inch) is running.

Samsung Galaxy Tab A (8.4-inch) Software Update

Get instructions on downloading the latest software update for performance improvements to your Galaxy Tab A (8.4-inch), including current Android security patches.

SIM Card

My Verizon Website - Locate the SIM PIN / PUK

If your SIM card is locked and you're unable to make or receive calls or connect to internet, here's how to find the SIM unlock PIN / PUK.

SIM Card Tips and Tricks

Here are common tips and tricks for handling a SIM card.

Samsung Galaxy Galaxy Tab A 8.4 Simulator: Inserting and Removing the Nano SIM Card

Find out how to insert and remove a nano SIM card from your Samsung Galaxy Galaxy Tab A 8.4.

Samsung Galaxy Galaxy Tab A 8.4 Simulator: Inserting and Removing the microSD Card

Find out how to insert and remove a microSD card from your Samsung Galaxy Galaxy Tab A 8.4.

Samsung Galaxy Tab A (8.4 inch) - Enable / Disable / Modify SIM PIN

Here's how to change the SIM PIN for your Galaxy Tab A (8.4 inch) or turn it on or off.

Samsung Galaxy Tab A (8.4 inch) - Enable / Disable / Modify Screen Lock

Here's how to set up, change or disable the screen lock option (e.g., password, pattern, etc.) for your Galaxy Tab A (8.4 inch).

Samsung Galaxy Tab A (8.4 inch) - Insert / Remove SIM Card

Here's how to properly insert or remove a SIM card for your Galaxy Tab A (8.4 inch).

Samsung Galaxy Tab A (8.4 inch) - View SIM Card Number

Here's how to view the SIM card number associated with your Galaxy Tab A (8.4 inch) .

Unblock SIM PIN - Android Smartphones / Tablets

Here's how to unblock the SIM PIN for your Android smartphone / tablet.

Social Networking

Manage Facebook® Privacy

If you want to change your Facebook privacy or security, here's how to access those options.

Sounds, Volume & Audio

Resolve Volume Issues

Here's some tips for fixing volume issues.

Samsung Galaxy Tab A (8.4 inch) - Turn Off All Sounds

Here's how to silence all sounds on your Galaxy Tab A (8.4 inch).

Samsung Galaxy Tab A (8.4 inch) - Volume Controls

Here's how to manage volume controls if your Galaxy Tab A (8.4 inch) doesn't vibrate or make sounds.

Status Indicators/Lights

Samsung Galaxy Tab A (8.4 inch) - View Signal Strength

Here's how to view signal strength on your Galaxy Tab A (8.4 inch).

TV

Samsung Galaxy Tab A (8.4 inch) - View Device Screen on TV

Here's how to share your screen or media files with another screen (TV, game console, etc.) using your Galaxy Tab A (8.4 inch).

Text & Multimedia Messaging

Cancel Text Messaging Subscriptions

Here's how to cancel text messaging subscriptions from your phone.

Deregister iMessage - Cannot Send/Receive SMS/MMS On a Non-Apple Device

Here's info to help If you're unable to send or receive SMS / MMS messages on a Non-Apple device.

Samsung Galaxy Tab A (8.4 inch) - Cut, Copy and Paste Text

Here's how to cut, copy, and paste text on your Galaxy Tab A (8.4 inch).

Verizon Messages (Message+) - Android Tablet - Manage Text Message Signature Settings

Here's how to enter or edit your Verizon Messages (Message+) signature from your Android tablet.

Video: Verizon Messages - Basic Use
(length: 1:24)
Learn about the basic use of Verizon Messages, a text messaging app that lets you easily send and receive messages, attach photos to texts or group message.
Length: 1:24

Video: Verizon Messages - Getting Creative
(length: 1:31)
Add a personal touch to your messages with some of the easy tools in Verizon Messages. Customize pictures, and even send an eGift from one of over 30 merchants.
Length: 1:31

Video: Verizon Messages - On the Move
(length: 2:04)
With Verizon Messages, schedule a message to be sent at a later time or date and use driving mode to stay safe while you're on the road.
Length: 2:04

Tips, Tricks & Shortcuts

Android™ - Access Menus with Long Press

Here's how to view menu options for apps on the Home screen of your Android device.

Samsung Galaxy Tab A (8.4 inch) - Capture a Screenshot

Here's how to take a screenshot on your Galaxy Tab A (8.4 inch).

Samsung Galaxy Tab A (8.4 inch) - Set Up Printing

Here's how to set up and add a printer to your Galaxy Tab A (8.4 inch).

Top 10 Things to Do with Your New Tablet

Learn how to set up your new tablet with important features and functions. Get the most out of your new tablet with these practical tips.

Visual & Hearing Accessibility

Accessibility Settings - Android™

Here's how to configure common accessibility settings for your Android smartphone or tablet.

Magnification Gestures / Touch Zoom - Android™

Here's how to configure your magnification gestures on your Android smartphone or tablet.

Turn TalkBack / Screen Reader On or Off - Android

Here's how to turn TalkBack / Screen reader for your Android device on or off.

Wi-Fi & Network

Samsung Galaxy Tab A (8.4 inch) - Access Wi-Fi Direct

Here's how to use Wi-Fi Direct so you can easily connect your Galaxy Tab A (8.4 inch) with other Wi-Fi capable devices.

Samsung Galaxy Tab A (8.4 inch) - Add a Virtual Private Network

Here's how to add a virtual private network (VPN) to your Galaxy Tab A (8.4 inch).

Samsung Galaxy Tab A (8.4 inch) - Add a Wi-Fi Network

Here's how to connect to a visible Wi-Fi network on your Galaxy Tab A (8.4 inch).

Samsung Galaxy Tab A (8.4 inch) - Auto Switch Between Wi-Fi & Mobile Data Networks

Here's how to allow your Galaxy Tab A (8.4 inch) to automatically switch between Wi-Fi and mobile data.

Samsung Galaxy Tab A (8.4 inch) - Change Mobile / Wi-Fi Hotspot Password

Here's how to change the Mobile Hotspot password on your Galaxy Tab A (8.4 inch).

Samsung Galaxy Tab A (8.4 inch) - Configure Broadcast Settings - Mobile / Wi-Fi Hotspot

Here's how to check settings if you're having issues connecting to the Mobile Hotspot on your Galaxy Tab A (8.4 inch).

Samsung Galaxy Tab A (8.4 inch) - Manage Mobile / Wi-Fi Hotspot Settings

Here's how to configure Mobile / Wi-Fi Hotspot settings on your Galaxy Tab A (8.4 inch).

Samsung Galaxy Tab A (8.4 inch) - Network Mode Settings

View this info on network mode settings if you're having issues with voice / data services on your Galaxy Tab A (8.4 inch).

Samsung Galaxy Tab A (8.4 inch) - Remove Wi-Fi Connection

Here's how to remove a saved Wi-Fi network from your Galaxy Tab A (8.4 inch).

Samsung Galaxy Tab A (8.4 inch) - Restart Device

Here's how to restart your Galaxy Tab A (8.4 inch) if it crashes and resets, freezes or runs slowly.

Samsung Galaxy Tab A (8.4 inch) - Restart in Safe Mode

Here's how to restart your Galaxy Tab A (8.4 inch) into Safe Mode to help determine if an app is causing it to freeze, reset or run slow.

Samsung Galaxy Tab A (8.4 inch) - Tethered Modem Connection

Here's how to use your Galaxy Tab A (8.4 inch) as a modem to connect to the internet via USB or Bluetooth.

Samsung Galaxy Tab A (8.4 inch) - Turn Mobile / Wi-Fi Hotspot On / Off

Here's how to turn the Mobile Hotspot for your Galaxy Tab A (8.4 inch) on or off.

Samsung Galaxy Tab A (8.4 inch) - Turn Wi-Fi On / Off

Here's how to turn Wi-Fi for your Galaxy Tab A (8.4 inch) on or off.

Video: Troubleshooting a Wi-Fi Connection
(length: 2:55)
Having issues with your Wi-Fi connection? Have no fear! Follow these simple steps to get your Wi-Fi connection up and running.
Length: 2:55