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Swap devices with someone on your account

Thinking about swapping phones with someone else on your account? It's easy to try out another phone that's active on your account while keeping your own phone number. Go to the Swap Devices page in My Verizon and follow the prompts to swap phones with someone else on your account.

Note:

  • You must be an Account Owner or Account Manager to perform a device swap.
  • The numbers must be on the same Verizon account while the lines are active. You can swap devices with someone on another account once the devices are deactivated.
  • If there is a pending order on your account, it will need to be complete or cancelled before you can swap devices.
  • Prepaid Family Accounts aren't able to swap devices at this time.

FAQs

swap-devices: Can I switch to a phone that was used on a different Verizon Wireless account?

swap-devices: Is there a charge for switching between 2 phones on my account?

swap-devices: If I swap phones with another one that's activated on my account, will I lose my contacts and media?

swap-devices: Why isn't my device compatible with my plan?

swap-devices: If I am swapping phones do I need a new device protection plan?