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Trade in your mobile device FAQs

Learn about trading in your mobile devices to Verizon in exchange for account credit, instant credit or Verizon Gift Cards. Even if your devices have no value, we can recycle them responsibly for you, for free.

Go to the Trade-in page to get started or visit our Trade-in Guide for instructions.

About trading in devices to Verizon

Device trade-in eligibility

How to trade in your mobile device

Credit for your trade-in device

Troubleshooting your trade-in

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