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Verizon Up rewards FAQs

A note for current Verizon Up members.

Verizon Up is about to change. Over the next few months, the program is transitioning to make things easier. From upgrades to claiming offers, get ready for a completely new experience, designed entirely with you in mind.

With this transition comes impacts to the current program structure:

  • All Device Dollars, including those saved in your wallet, will expire on 6/30/22 at midnight ET, or 24 months from issuances, whichever comes first. Any Device Dollars saved in your wallet will also expire on 6/30/22, regardless of the original expiration date. Use any Device Dollars you’ve saved up towards a new phone, tablet or smartwatch purchases before then.
  • Monthly Rewards are discontinued, in favor of more ways to get more.
  • Special Offers (previously called Bonus Rewards) - Super Tickets, presale events, special anniversary offers and your access to TravelPass aren’t going anywhere. They will remain a part of this new Verizon Up experience that gives you more of what you love in an easier way.

All to just say thanks for being with us.

Join Verizon Up to get perks, extras and experiences. Always changing and worth snagging, it’s our way of saying thanks.

Only available through the My Verizon app.

About Verizon Up and membership

Choosing rewards

Using rewards

Presale Tickets

Super Tickets

Device Dollars

Additional questions

The Verizon Visa® Card is issued by Synchrony Bank pursuant to a license from Visa USA Inc.

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