Accessibility Resource Center Skip to main content
Personal Business
Contact us
Support
  • Find a Verizon Store
  • Request a Store Appointment
  • USA (eng)
  • Australia (eng)
  • Deutschland (de)
  • France (fr)
  • Great Britain (eng)
  • Netherlands (eng)
  • Singapore (eng)
  • 日本（日本語)
Mobile
  • Mobile plans Mobile plans
    • Shop all plans
    • My Biz Plan
    • Bring your own device
    • Verizon Business Complete
    • Device protection
    • International services
    • TravelPass
    • Go to all mobile
  • Phones Phones
    • Shop all phone & devices
    • Smartphones
    • Bring your own device
    • Smartphone as a Service
    • Rugged phones
    • Certified pre-owned devices
    • Basic phones
    • Desk and conference phones
    • Help Me Choose
    • Trade in your device
  • Connected devices Connected devices
    • Shop all devices
    • Tablets
    • Laptops
    • Mobile hotspots
    • 5G devices
    • Smartwatches
    • Public Sector devices
    • eSIM devices
  • Deals Deals
    • Shop all deals
    • Internet and mobile bundle
    • Veteran and military offers
  • Brands Brands
    • Apple
    • Samsung
    • Google
Internet
  • Business Internet Business Internet
    • Shop all Business Internet
    • Check internet availability
    • Fios Business Internet
    • 5G Business Internet
    • LTE Business Internet
    • Internet Dedicated
    • Business Broadband
  • Equipment and devices Equipment and devices
    • Jetpacks and hotspots
    • Routers & extenders
  • TV TV
    • Fios TV
  • More More
    • Check internet availability
    • Internet speed test
    • TechTeam support
    • Internet usage calculator
  • Deals Deals
    • Shop all deals
    • Internet and mobile bundle
    • Veteran and military offers
    • Fios Business Internet deals
Solutions
Solutions
  • ProductsProducts
    Products
    • MobileMobile
      Mobile
      • Shop all mobile
      • Shop all deals
      • Mobile plans
      • Rugged phones
      • Bring your own device
      • Connected laptops
      • eSIM devices
      • Apple
      • Samsung
      • Google
    • InternetInternet
      Internet
      • Shop all deals
      • Business Internet
      • Check internet availability
      • Routers & extenders
      • Fios TV
      • Tech support
      • Internet speed test
      • Internet security solution
    • NetworkNetwork
      Network
      • Overview
      • Managed network services
      • Virtual network services
      • Connectivity
      • Private 5G network
      • CPE and Subscription Services
    • SecuritySecurity
      Security
      • Overview
      • Network and cloud security
      • Threat detection and response
      • Web security
      • Advanced SOC services
      • Cyber risk management
      • Mobile threat defense
      • Mobile device management
      • Rapid Response Retainer
    • Voice and collaborationVoice and collaboration
      Voice and collaboration
      • Overview
      • One Talk
      • Webex Cloud Communications
      • Verizon Calling Solutions for Microsoft Teams
      • VoIP phone services
      • Push to Talk Plus
      • Field Force Manager
      • Business & Enterprise Messaging
      • Business Assistant
    • Contact centers and CXContact centers and CX
      Contact centers and CX
      • Overview
      • Cloud contact center
      • Voice security
      • Customer engagement
      • Voice services
      • Voice API solutions
    • Internet of ThingsInternet of Things
      Internet of Things
      • Overview
      • IoT devices
      • IoT networks
      • IoT platform (ThingSpace) and services
      • Iot applications
      • Connected assets
      • Application and device security
    • Fleet managementFleet management
      Fleet management
      • Overview
      • GPS Fleet Tracking software
      • GPS Asset tracking
      • AI dashcam solutions
      • DOT Compliance
    • 5G Edge5G Edge
      5G Edge
      • Overview
      • Accelerated Access facial authentication
      • Crowd Analytics
    • Go to all products
  • IndustryIndustry
    Industry
    • ConstructionConstruction
      Construction
      • Overview
      • Future-ready worksites
      • Efficient operations
      • Connected workforces
      • Data security
    • HealthcareHealthcare
      Healthcare
      • Overview
      • Digital intelligence
      • Enhanced patient experiences
      • Data security and privacy
      • Remote care
    • AutomotiveAutomotive
      Automotive
      • Overview
      • Connected vehicles
      • Unified technology
      • Immersive vehicle experiences
      • Data security
    • ManufacturingManufacturing
      Manufacturing
      • Overview
      • Connected factories
      • Stronger supply chains
      • Network automation
      • Data security
    • Distribution & logistics
    • RetailRetail
      Retail
      • Overview
      • Enterprise connectivity
      • Enhanced customer experiences
      • Efficient operations
      • Data protection
    • FinancialFinancial
      Financial
      • Overview
      • Better infrastructure
      • Protect critical data Data security
      • Personalized customer experiences
      • Real-time innovation
    • Media & entertainmentMedia & entertainment
      Media & entertainment
      • Overview
      • Intelligent venues
      • Connected athletes
      • Enhance experiences
      • Data and IP protection
    • Energy & utilitiesEnergy & utilities
      Energy & utilities
      • Overview
      • Connected smart grids
      • Efficient operations
      • Data security
      • Enhanced customer experiences
    • Public SectorPublic Sector
      Public Sector
      • Overview
      • Education
      • Federal Government
      • Public Safety
      • State & Local Government
    • All Industries
  • Small businessSmall business
    Small business
    • Overview
    • Business Unlimited plans
    • Business internet
    • Bring your own device
    • Verizon Business Marketplace
    • Business Assistant
    • One Talk
  • EnterpriseEnterprise
    Enterprise
    • Overview
    • Verizon AI Connect
    • Verizon Mobile for Microsoft Teams
    • Private 5G Network
    • 5G Edge computing
    • Supercharge your IT with 5G
    • Better infrastructure
    • One Talk
  • Public SectorPublic Sector
    Public Sector
    • Overview
    • DBIR for Public Sector
    • Security
    • Public Sector devices
    • Education
    • Federal Government
    • Public Safety
    • State & Local Government
  • Business NeedsBusiness Needs
    Business Needs
    • Modernize IT infrastructureModernize IT infrastructure
      Modernize IT infrastructure
      • Overview
      • Supercharge your IT with 5G
      • Design your network infrastructure
      • Network as a Service
      • Lower latency with 5G Edge computing
      • Improve application performance
      • Future of IoT with Edge computing
    • Advance business intelligenceAdvance business intelligence
      Advance business intelligence
      • Overview
      • Improve business intelligence
      • Get faster insights with Edge computing
      • Achieve wisdom with digital transformation
    • Navigate new working modelsNavigate new working models
      Navigate new working models
      • Overview
      • Contact center customer experience
      • Empower remote contact center agents
      • Thrive in the anywhere workplace
      • Remote work security solutions
    • Boost productivityBoost productivity
      Boost productivity
      • Overview
      • Enhance workforce productivity
      • Optimize operations with IoT
      • Enable agility with 5G automation
    • Improve customer experienceImprove customer experience
      Improve customer experience
      • Overview
      • Exceptional customer experiences
      • Outstanding venue experiences
      • Build customer trust by protecting data
    • Accelerate business growthAccelerate business growth
      Accelerate business growth
      • Overview
      • Grow with immersive experiences
      • Simplify and secure payment processing
      • Elevate your quick service restaurant
    • Secure your businessSecure your business
      Secure your business
      • Overview
      • Core to edge network security
      • Small business cybersecurity solutions
      • Fortify with business continuity solutions
      • Keep remote workers securely connected
  • What's newWhat's new
    What's new
    • 2025 Data Breach Investigations Report
    • Verizon Business Marketplace
  • Go to all solutions
Insights
Insights
  • Why VerizonWhy Verizon
    Why Verizon
    • Why choose us
    • Executive Briefing Program
    • Looking Glass
    • Awards and recognition
  • Events and webinarsEvents and webinars
    Events and webinars
    • Enterprise
    • Small Business
    • Public Sector
    • All events and webinars
  • Popular topicsPopular topics
    Popular topics
    • Distance learning
    • 5G Edge and why it matters
    • Healthcare
    • Improving CX
    • Network as a Service
    • New workplace
    • Public safety
    • Security strategies
  • Featured resourcesFeatured resources
    Featured resources
    • Cybersecurity news and events
    • Data Breach Investigations Report
    • Mobile Security Index report
    • Payment Security Report
    • 5G basics
    • Gartner recognition
    • Verizon Partner Network
    • Fleet management solutions
    • Secure fleet vehicle management
  • Customer success storiesCustomer success stories
    Customer success stories
    • HOPE Agency turns to Verizon
    • ABP builds the port of the future
    • Cintas pulls off an IT upgrade
    • Fujifilm steps up its cybersecurity
    • All stories
  • All insights
Log In

Log In

Business
Personal
Contact us
Support
  • Find a Verizon Store
  • Request a Store Appointment
  • USA (eng)
  • Australia (eng)
  • Deutschland (de)
  • France (fr)
  • Great Britain (eng)
  • Netherlands (eng)
  • Singapore (eng)
  • 日本（日本語)
end of navigation menu
  • XO Communications: Networking Services & Solutions | Verizon
  • XO Product Terms and Conditions
  • Additional Charges, SLAs and Tariffs

Additional Charges, SLAs and Tariffs

  • XO Product Terms and Conditions
    • Network Enabled Cloud
    • Unified Communications
    • Network Services and Access
    • Traditional Voice Services
    • Archived Terms and Conditions
    • Additional Charges, SLAs and Tariffs

  • Additional Definitions

    View Additional Voice Definitions

     

    Miscellaneous Charges

    The following miscellaneous rates, fees and surcharges are exclusive of, and additional to, applicable Product Rates and Charges.

    Miscellaneous Charges

     

    Service Level Agreements  (SLAs)

    MultiTransport Networking Service (MTNS)

     

    Peering

    Settlement-Free Interconnection Policy

     

    Promotions

    View Promotions

     

    Tariffs and Product Documents

    XO Tariffs & Product Documents

Solutions
  • Mobile
  • Business Internet
  • Network
  • Security
  • Voice and collaboration
  • Contact centers and CX
  • Internet of Things
  • Fleet management
  • 5G Edge
  • Solutions by industry
  • Small Business
  • Enterprise
  • Public Sector
Shop
  • Smartphones
  • Business Devices
  • Apple
  • Samsung
  • Google
  • Mobile plans
  • My Biz Plan
  • Bring your own device
  • Fios Business Internet
  • 5G Business Internet
  • LTE Business Internet
  • Mobile deals
  • Internet deals
Contact for sales
  • Contact overview
  • Request a call
  • Wireless store appointment
  • Virtual appointment
  • Real estate inquiry form
Support
  • Support overview
  • Log in
  • Register for My Business
  • Store locator
  • Fios order status
  • Tasks without logging in
  • Check network status
  • Verizon Enterprise Center
  • Public Sector support
  • Accessibility
Programs
  • Verizon Partner Solutions
  • Partner network
  • Systems Integrator partners
  • Technology partners
  • For property managers
  • Device trade-in
  • Wireless return policy
  • Executive Briefing Program
  • Refer a business
About Verizon
  • About us
  • Our company
  • Corporate responsibility
  • Verizon Foundation
  • Careers
  • News
  • Investors
  • Why Verizon
Resources
  • Resources and insights
  • Report a security vulnerability
  • WEA Compatibility
  • Service Guide
  • Recall
  • Co-browse
Follow Verizon
  • linkedin
  • facebook-official
  • twitter
  • you-tube
  • instagram
Opt In
  • Sign up for email alerts
  • Site map
  • Terms & Conditions
  • Privacy Policy
  • California Privacy Notice
  • Health Privacy Notice
  • Your Privacy Choices
  • Accessibility
  • About Our Ads
  • Open Internet
  • Analytics
© 2025 Verizon
↑