XO Communications
is now Verizon



  • Your future with Verizon

  • Understand what’s next with your business account.

    The transition of selected XO Services to Verizon is complete. We have decommissioned the myXO portal and replaced it with the Verizon Enterprise Center (VEC). Business customers can manage payments, find invoices, and create repair or billing inquiries through the VEC portal.

    How to register

    If you do not have access to the Verizon Enterprise Center, register now using the invitation code and your new Verizon account number on your invoice. If you do not want to register, you can create a repair ticket or billing inquiry without a username and password from the VEC sign in page under "Quick tasks". You must use your new Verizon account information.

    Learn more about Verizon

    Now that you’re on the Verizon network, take advantage of some of our advanced capabilities to help you connect with customers and more easily grow your business:

  • For Support call:

    (800) 421-3872

  • Quick links


The following XO products have been migrated to the Verizon billing and network management systems. In some cases, changes to these products will require a new Verizon service contract. Click an XO product link below to visit the Verizon-equivalent product page.

Don’t see your XO product here?  Explore solution reference guide.

Network Services +
Unified Communications and Voice +
Cloud and Managed Services +

Understand how to identify your services.

These XO services took on new names with the transition to  Verizon.

  • Former XO service name

  • New Verizon service name

  • Ethernet

  • Dedicated E-Line & Wavelength


  • Private IP (PIP)

  • Dedicated Internet Access

  • Internet Dedicated

  • XO IP Flex

  • IP Flex

  • XO Hosted PBX

  • Hosted PBX

  • XO Enterprise SIP

  • Enterprise SIP

  • Application Performance Management

  • Application Assurance

  • Managed Router (Managed Services)

  • Managed WAN

  • Private Line - TDM Transport

  • Private Line TDM

  • Ethernet Hub & End Link

  • Switched E-Line & Dedicated E-Line


  • E-LAN


We're here to help.

If you're a business customer with a service that transitioned to Verizon, you can manage your service in the Verizon Enterprise Center (VEC) portal.

(800) 421-3872 (Billing, Repair, Migration help)

Need help with an XO service?
(800) 421-3872

Were you an XO DNS customer?
You can continue to manage your XO DNS service at dns.xo.com. Bookmark it now.


Hosted PBX Support +
Enterprise SIP and IP Flex Support +
Contact Us +
  • For all your support, billing, repair, and migration needs, call  (800) 421-3872.

Legal and Privacy

The following provisions apply to customers who purchase service(s) from XO Communications Services, LLC ("XO") via service order agreements, which may include but are not limited to, “Carrier Master Service Order Agreements”; “Wholesale Master Service Order Agreements”; or “Master Service Order Agreements,” each of which is governed by XO's online terms and conditions.