Verizon Home Internet Unpack home internet at a price you can count on

Verizon can help you move your home internet service to a new address. Verizon makes it easy for you to stay connected while you start your new adventure. To find out if Verizon offers home internet at your new address, enter your address or check out our coverage map to see what other services may be available. For existing Fios customers, sign into your Fios account to get started. For 5G Home and LTE Home Internet customers, sign in here to start moving your internet.

If you have more questions about moving your Verizon Home Internet, check out our movers FAQ page.

Moving your home internet to a new address is easy. Follow these steps to ensure you have a smooth transition:

• 1. Step 1 - Qualify service for new address
• 2. Step 2 - Schedule your move
• 3. Step 3 - Setup at your new address

If you have any questions, please visit our home internet moving guide, support services or reach out to our customer service by chatting with our virtual assistant or giving us a call at 1.800.837.4966

To see which Verizon home internet service is available at your new address, check availability. You can also check the coverage map to find out what other services may be available where you live.

The home internet service available at your new address will depend on where you're located. Fios provides 100% fiber-optic internet with supercharged speeds and is widely available in metro and suburban areas of the Northeast and Mid-Atlantic like New York City, Boston, and Philadelphia. 5G Home Internet is now in more and more places around the country and is fast, reliable home internet so you can game, stream and connect the way you want.* LTE Home Internet uses the wireless 4G LTE network to deliver home broadband internet service to your residence.

If you find that Verizon Home Internet is not available at your new address, you may still be able to purchase Verizon Wi-Fi Backup. Which can quickly get you back online or if your internet is down. Find out more about Verizon Wi-Fi Backup to keep your home connected to our award winning wireless network.

*5G Home/LTE Home Internet services provided through cellular network; speeds vary due to factors affecting cellular networks

You should set up your Verizon Home Internet as soon as you move to your new home, and no later than 30 days from your initial order date. Your move order is only active for 30 days, so if that lapses, your registration may be canceled and you may need to place a new move order. The sooner you set up your home internet, the sooner you can start streaming, gaming, and browsing the web.

You might not need to pay a set up fee depending on your plan and location. For 5G Home and LTE Home service, you can set up the equipment on your own, at no cost. In some areas, 5G Home professional assistance may be available for an additional charge.

If you're transferring Fios internet to a new home, there may be an installation or setup charge when your new service is installed. Log into your account and let us know what you will be moving to begin transferring your internet service.

Your ideal internet speed will depend on how you are using the internet. If your household has multiple devices connected to stream TV shows, work from home, take video calls, or play video games, then faster internet speeds might be the best option for you.

Verizon Fios

• Fios 300: With download speeds up to 300 Mbps, you can easily stream (including 4K video), game and make video calls on multiple devices at once
• Fios 500: Download full-length movies in minutes or immerse yourself in online virtual reality games.
• Fios 1 gig and 2 gig: Enjoy even lower latency and less lag, with enough bandwidth for any activity and lots of connected devices.

Verizon 5G Home Internet

• 5G Home: Get reliable download speeds capable of 1080p HD video streaming and a 3-year price lock guarantee.
• 5G Home Plus: Enjoy unlimited premium data with faster download speeds and a 4-year price-lock guarantee, so you don’t have to worry about unexpected rate hikes.
• 5G Home Ultimate: Offering our fastest fixed wireless speeds and a 5-year price lock guarantee, you can stream shows and movies in brilliant Ultra HD 4K resolution

Verizon LTE Home Internet

• LTE Home Internet: Widely available with download speeds of 25-50mbps. Ideal for everyday activities and streaming in 1080p HD.

Keeping your internet plan and equipment depends on which service and equipment are compatible with your new address.

If the service you currently have isn't offered at your new address, you will need to switch to the service that is available and get new equipment that is compatible with that service. Enter your new address to find out if you can bring your current plan and equipment to your new home.

If you're moving to a new apartment, the internet service offered will depend on many factors. Some apartments let you purchase your own internet service, while others have internet services provided within the building. When moving to a condo or an apartment, check with your landlord first to see if they offer Verizon Home Internet Services.

Verizon provides reduced-cost internet to eligible new or existing home Internet customers who have qualified for Lifeline, SNAP, WIC, and other assistance programs within 180 days of application or received a Federal Pell Grant within the past year with our Verizon Forward program. Qualifying customers may receive service discounts like military, first responders, nurses, students, or teachers, on their Fios, 5G Home or LTE Home Internet plan price. You may also qualify for additional savings for bundling home and mobile plans as well as enrolling in auto pay. Learn more about all the home internet discounts Verizon offers.

Verizon participated in ACP, the Affordable Connectivity Program, while the program was active prior to the last fully funded month of April 2024. Verizon now provides reduced-cost internet to eligible new or existing home Internet customers who have qualified for Lifeline, SNAP, WIC, and other assistance programs within 180 days of application or received a Federal Pell Grant within the past year with our Verizon Forward program. Qualifying customers receive a service discount on their Fios, 5G Home or LTE Home Internet plan price.

Verizon knows affordable internet access is important in today's connected world. You may be eligible to save money with other Verizon discounts, like:

• First responder discount
• Military discount
• Nurse discount
• Teacher discount
• Student discount

You also can get a discount by bundling mobile and home or signing up for Auto Pay.